HASSHIEM BOOLEY
Identity And Access Management Engineer
Cape Town
Summary
As a dedicated Identity and Access Management Engineer, I bring extensive IT Operations experience with a strong focus on security, access governance, and user lifecycle management across diverse environments. I’ve successfully implemented IAM solutions, streamlined processes, and enhanced compliance through automation and policy-driven access controls. With a growth mindset, deep technical expertise, and a proactive approach to problem-solving, I deliver secure, scalable, and efficient identity solutions that align with business goals. Let’s harness technology to drive innovation, resilience, and long-term success.
Overview
18
18
years of professional experience
Work History
Identity and Access Management Engineer
Ardagh Group- EXL
05.2024 - Current
- Manage the Saviynt ID and Access Management/IGA solution, including day-to-day operations, maintenance, and further development
- Onboard new applications to the Saviynt platform
- Ensure deep knowledge and expertise in Saviynt and IDAM/IGA solutions
- Maintain and extend general IT infrastructure skills, with a focus on MS Active Directory (on-premise and Azure AD), authentication/authorization systems, privileged access management (PAM), Saviynt workflows and connectors (interfaces to SAP), Single-Sign-On, user account/attribute management, zero trust, ITSM, Joiner/Mover/Leaver procedures, and cloud technology
- Contribute to Group IT projects and provide third-level support within the area of responsibility.
- Collaborated with cross-functional teams to ensure seamless integration between Identity Management solutions and other IT systems
- Streamlined access control processes by designing automated systems for provisioning and deprovisioning user accounts
- Improved system reliability with regular auditing, monitoring, and maintenance of identity management infrastructure
- Implemented continuous improvement strategies through regular evaluation of current processes and technologies related to Identity Management
IT Support Engineer
XiB Solutions
08.2023 - 03.2024
- Configure new and update existing bot processes within Production environment
- Deployments of new packages and updated packages into production
- Troubleshoot code (packages) if any error occurs
- Fixing of code issues in both Hypercare and Production
- Training peers on the UiPath platform
- Improving on troubleshooting RPA processes
- Auditing of accounts and processes on the Orchestrator
- Add new information in Grafana for reporting
- Management of current bot account and passwords in the vault
- Management of adding of new bot accounts and passwords on the vault
- Driving Resolution of Incidents as per SLA
- DB Maintenance and Support
- Tools and Systems: Saviynt, Grafana, Gitlab, CyberArk, Remedy, UiPath Orchestrator, UiPath Studio and UiPath Assistant, Jira, Confluence, SQL, CyberArk, VMware, Insomnia.
IT Specialist (Identity and Access Management)
Old Mutual Head Office
12.2018 - 07.2023
- AOB Integrating internal business applications onto Sailpoint Platform
- Ensure operational integrity of IDAM/IGA system through regular monitoring and maintenance
- Proactively monitor and troubleshoot IT solutions within designated scope
- Collaborate with Vendor to apply timely updates and patches to ensure system security and performance
- Develop documentation, procedures, and policies aligned with system management best practices
- Cultivate positive working relationships, collaborate effectively, and operate within established communication protocols
- IT Ops Duties: AWS Support Engineering, IT Operational Support Engineering (Level 2), Business Support, ITSM (Requests, Incidents, Problem Management, Change Management and Release Management)
- Scrum Master Activities: Attend PI Planning, Facilitating DSU for the Team, Coaching, Facilitate the Management of the Team Jira/Kanban Boards, Backlog Refinement, Sprint Planning, Retrospective sessions, Attend Scrum Of Scrums, Keep the Team Focused on Sprint Deliverables, Facilitate removal of blockers, Capacity Planning
- Tools and Systems: Sailpoint IAM/IGA, Beyond Trust PAM, PING Identity IAM Suite, Oracle IAM Suite, Dynatrace Monitoring, AWS Managed Services, Active Directory, Azure, Work Day, ServiceNow, Cherwell.
Business Process Analyst
01.2013 - 11.2018
- Transitioned into technical specialist role
- First Line IT support to OMIA Business
- Coordinated changes & releases for OMIA Business Support
- Duties: Identify and improve processes to optimize business processing
- Drive resolution of business incidents within defined IT service levels
- Maintain tickets within incident lifecycle (timeously, effectively, and efficiently)
- Functional Testing of Production Support issues when fixed by developers
- Maintenance of user access to business applications.
Senior Fund Pricing Specialist
11.2008 - 02.2013
- Specialized in efficient resolution and execution of complex tasks
- Key role in testing new functionality and enhancements
- Duties: Ensure fund prices are market-aligned
- Price files loaded onto all system platforms
- Document processes and provide training and coaching to new and existing staff.
Unit Trust Administrator
03.2008 - 11.2008
- Processed client requests for Lisp and Retail clients
- End-to-end processing regarding clients’ investments
- Duties: Complete all tasks related to Unit Trust Investments
- Due diligence on documentation.
Offshore Pricing Specialist
01.2007 - 02.2008
- Completed all tasks related to Offshore fund pricing
- Conducted internal auditing checks on company pricing processes
- Duties: Requested tax certificates and opened offshore bank accounts
- Booked foreign exchange trade rates for client investing.
Education
Certified -
AWS Cloud Services
Certified - undefined
ITIL
Certified Scrum Master - undefined
Safe Agile
Agile for Teams Certified - undefined
Safe Agile
Security+ course completion - undefined
Torque IT
Sailpoint IGA course completion - undefined
Sailpoint
L100, L200, CPAM -
Saviynt
04.2001 -
National Higher Certificate -
Spes Bona High
Cape TownSkills
Identity and Access Management
Active Directory Management
Azure Active Directory
API Integration
Jobtitle
Identity and Access Management Engineer
Timeline
Identity and Access Management Engineer
Ardagh Group- EXL
05.2024 - Current
IT Support Engineer
XiB Solutions
08.2023 - 03.2024
IT Specialist (Identity and Access Management)
Old Mutual Head Office
12.2018 - 07.2023
Business Process Analyst
01.2013 - 11.2018
Senior Fund Pricing Specialist
11.2008 - 02.2013
Unit Trust Administrator
03.2008 - 11.2008
Offshore Pricing Specialist
01.2007 - 02.2008
L100, L200, CPAM -
Saviynt
04.2001 -
Certified - undefined
ITIL
Certified Scrum Master - undefined
Safe Agile
Agile for Teams Certified - undefined
Safe Agile
Security+ course completion - undefined
Torque IT
Sailpoint IGA course completion - undefined
Sailpoint
Certified -
AWS Cloud Services
National Higher Certificate -
Spes Bona High
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