Harriet-Anne Kruger

• Ensured smooth entry for patrons by effectively managing the waitlist and communicating with the floor staff.
• Maximized venue capacity by closely monitoring occupancy levels and adjusting entry flow as needed.
• Maintained a safe and welcoming environment by addressing any conflicts or disputes in a professional manner.
• Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.

Worked at Emergency Auto electrical during my Matric year, on weekends and school holidays.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.