Happyness Nosipho Ngcobo

Disconnections and Reconnections of electrical meters by:

• Receiving instructions pertaining to defaulters and /or complying customers, locating site/ addresses and commencing with the disconnection/reconnection sequence.
• Checking connection/disconnection prior to departure from site, recording activities and forwarding schedules to relevant personnel for further processing.
• Conducting disconnection and reconnection for non-payment of services received from billing, new service agreements, transfer and closing of accounts.
• Conducting tariff MCB changes received from consumer office.
• Replaced fault meter as per billing exception report or changes when necessary as per revenue enhancement programs, including auditing of meter room fo identification of cross meter and taking corrective measures.
• Removing or reinstating services which, includes CDU, POLE reconnection's and disconnections.
• Attending to meter reading complaints from customers and from meter reading section and verifying meter readings on site.
• Promoting awareness and the consequences of tampering with electrical meters.

• DUTIES
• CONSTRUCTING A NEW INSTALLATION
• Interprets and coordinates specific pre-work/site requirements.
• PLANNED AND PREDICTIVE MAINTENANCE
• Coordinate activities and sequences associated with maintaining the functionality of equipments repairs and maintenance.
• FAULT FINDINGS AND REPAIRS
• Coordinate activities/sequences associated with trouble shooting/fault finding and Repairing.
• SUPERVISION AND CONTROL
• Controls the tasks/ activities of allocated personnel and allocates and prioritizes Outcomes.
• INFORMATION RECORDING
• Complete internal transactional documentation (time sheet, progress and productivity field reports).
• DISCONNECTION
• Drive to site to do disconnections as per disconnection department request.
• Disconnection on Poles, CDU’s and on the meter box by removing jumper cable.
• Disconnect Electricity meter for non-payment of services received from billing.
• RECONNECTION
• Reconnect consumer who disconnected due to non-payment and reconnect after payment is done
• CONDUCTING MCB
• Changed by downgrade and upgrading.
• REMOVALS OF ILLEGAL CONNECTIONS AND REPAIR
• Disconnection illegals to those who connect themselves on the municipality wires or on underground cables.
• METER AUDITING, VERIFICATION AND METER INSTALLATION
• Investigation to verify the correctness of the consumption and supply of electricity.
• Check the connection of the meter and check whether the customer is up to date.

• Responsibilities
• Reporting skills
• Administrative writing skills
• Proficiency in Microsoft Office
• Analysis
• Verbal communication
• Office administration procedures
• Typing
• Attention to detail
• Accuracy
• Multitask
• Telephone skills
• Teamwork
• SASM’s
• ADMINISTRATION
• Capturing disconnection on Microsoft excelReconnection Capturing and MCB’s capturing
• Take minute of the meeting and typing.
• Filling

• Experience
• 5 years 10 months in VIP Payroll and Administration
• Advance VIP Premier, Payroll Basic, VIP PRO, Payroll Administration , Report Writer , Comprehensive Tax Year End & Annual Payroll Seminar
• Micro-Soft Excel, advance Excel skills .
• Time and Attendance System experience using ERS Biometrics.
• Responsibilities
• Act as the main point of contact for any resourcing and recruitment enquiries
• Handle confidential information including maintaining the internal HR Employee Database for payroll and archive
• Maintain employee records and contract documentation
• Accurate input and recording all training records
• Processing Payments Weekly, Wages and Salaries
• Download payslips and email to each department
• Print MP201
• UIF submission
• 12 Months Report
• Audit Report
• Taking minute of the meeting and hearings
• Downloading clocking and importing (using ERS Biometric)