Happiness Ntombizanele Njoba
Cape Town
Summary
Results-oriented Floor Manager with expertise in team supervision and inventory management. Oversees a team of 15, ensuring high service standards through effective client relationship management and event coordination. Ensures compliance with food safety standards and resolves issues to maintain quality and cleanliness. Committed to enhancing operational efficiency and leadership capabilities in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Floor Manager
LEESA PRO SERVICES Pty
East London Eastern Cape, South Africa
07.2023 - 05.2026
- Supervised team of 15 staff, delegating tasks and monitoring performance to maintain high service standards.
- Monitored and supervised staff operations, providing targeted training and support to improve individual performance.
- Tracked purchase orders and oversaw supply deliveries to ensure consistent inventory levels.
- Coordinated transport arrangements for various gigs to ensure timely arrivals.
- Stock taking and food preparations (assistant in meal execution and kitchen hy
- Administrator (taking client bookings,filling in tender documents
- Maintained tidy workstation to uphold cleanliness and quality standards in work environment.
Education
A-Levels -
international labour orgainsation
East London, EC01-2025
A-Levels - training course
Afrika tukkun services
Gauteng01-2024
Certificate of Higher Education - Enviromental Practice
local government sector Education and training
East London, EC01-2022
Higher National Diploma - National Senior Certificate
Zukhanye Senior Secondary School
Eastern CapeSkills
- aTeam supervision
- Inventory management
- Client relationship management
- Event coordination
- research and information collection
- Food safety standards
- Booking administration
- Staff training
- Cleaning
- Problem resolution
- Task delegation
Languages
English
Upper Intermediate
B2
References
- Lisa Silwana
Position: Employer
LEESA PRO SERVICES
Timeline
Floor Manager
LEESA PRO SERVICES Pty
07.2023 - 05.2026
A-Levels -
international labour orgainsation
A-Levels - training course
Afrika tukkun services
Certificate of Higher Education - Enviromental Practice
local government sector Education and training
Higher National Diploma - National Senior Certificate
Zukhanye Senior Secondary School