HAPPINESS TIYO
Stellenbosch
Summary
Dedicated and adaptable professional with a Grade 12 and End-user Computing certification, recently graduated in Information Technology and Computer Science and obtained a National Vocational Qualification L4. Possesses strong communication and organizational skills, honed through roles in customer service, school administration, and general work. Adaptable professional with a commitment to continuous learning in Information Technology and Cybersecurity. Delivers exceptional support in customer service environments, enhancing user experiences through effective communication and organisational skills. Aims to contribute actively to team success and drive operational excellence.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
General Worker
Qumipaya Internet Cafe
Stellenbosch
02.2025 - 02.2026
- Operated and maintained internet cafe equipment, including computers and printers.
- Provided technical support and assistance to customers using internet services.
- Managed customer accounts and processed payments for services rendered.
- Served as direct supervisor during my employment at Qumipaya Internet Cafe.
General Assistant
Ntabeliza Junior Secondary School
Mthatha
11.2021 - 01.2022
- Assisted with administrative tasks to support daily school operations.
- Maintained school facilities and ensured a clean and orderly environment for students and staff.
- Provided guidance and oversight during my role as General Assistant.
Packer and Cashier
KFC Lenasia |
Lenasia
09.2020 - 07.2021
- Managed inventory and restocked shelves to ensure product availability.
- Operated the cash register, processed customer payments accurately, and handled cash transactions.
- Provided customer service by taking orders and assisting with inquiries.
- Managed and oversaw operations during my tenure as Packer and Cashier.
General Worker
Sange Printer's
Driftsands
01.2018 - 12.2018
- Directly supervised work activities during employment at Sange Printer's.
Education
NVQ Level 4 - Information Technology and Computer Science
Boland College (Stellenbosch Campus)
Stellenbosch01-2026
Cybersecurity and loT - Information Technology and Computer Science
CISCO (Online Course)
Stellenbosch01-2023
National Senior Certificate - Matric
Joyi Senior Secondary School
Mthatha01-2017
End-user Computing - Ms Office
Lwazi Lwethu
Willowvale01-2017
Skills
- Good communication skills
- Interpersonal relations
- Honesty
- Integrity
- Organizing skills
- Planning skills
- Ability to maintain confidentiality
- Teamwork
- Ability to work independently
Certification
- End-user Computing, Lwazi Lwethu, 2017
- Cybersecurity and IoT, CISCO (Online Course), 2023
Languages
IsiXhosa
English
IsiZulu
Sesotho
References
- Ms N Siphika, Manager, Sange Printer's, 0092835704, Directly supervised work activities during employment at Sange Printer's.
- Ms Chonco, Manager, KFC Lenasia, 0714281142, Managed and oversaw operations during my tenure as Packer and Cashier.
- Ms Magwentshu, Former Principal, Ntabeliza Junior Secondary School, 0719468089, Provided guidance and oversight during my role as General Assistant.
- Mr Mtaki, Manager, Qumipaya Internet Cafe, 0840821862, Served as direct supervisor during my employment at Qumipaya Internet Cafe.
Timeline
General Worker
Qumipaya Internet Cafe
02.2025 - 02.2026
General Assistant
Ntabeliza Junior Secondary School
11.2021 - 01.2022
Packer and Cashier
KFC Lenasia |
09.2020 - 07.2021
General Worker
Sange Printer's
01.2018 - 12.2018
NVQ Level 4 - Information Technology and Computer Science
Boland College (Stellenbosch Campus)
Cybersecurity and loT - Information Technology and Computer Science
CISCO (Online Course)
National Senior Certificate - Matric
Joyi Senior Secondary School
End-user Computing - Ms Office
Lwazi Lwethu