Python Programming Language
Hannah Alexa Selsick
Client Support Banker
Johannesburg
Summary
I am a confident, driven and ambitious individual. I believe that life is a constant learning experience and I will always welcome the chance to further my knowledge and skills. I constantly strive to improve myself and my abilities. I am a hard worker that would never turn down a challenge. I work well under pressure both alone as well as in a team. I am charismatic and consider myself a kind and sociable person. I am extremely reliable and punctual. Time management is something that I value as a trait as well as honesty. I consider myself a problem solver and an organised individual. I feel that I would be an asset to any company reflected by my worth and work ethic.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Client Support Banker
Investec Bank Plc
Johannesburg
01.2022 - Current
- Assisted the UK client base with the day-to-day management of their finances
- Demonstrate forward thinking to constantly anticipate client needs.
- Carried out day-to-day duties accurately and efficiently.
- Authorized tasks to ensure other bankers carry out tasks correctly.
- Collaborated with team members to achieve target results.
- Mentoring new starters by training them how to deal with clients efficiently and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Used Microsoft Excel and other software tools to create documents and other communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Administrative Assistant
Photogenic
Johannesburg
01.2018 - 12.2021
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managed relational database to store information for reference, reporting and analysis.
- Interacted with vendors to purchase and set up equipment and services.
Navigate Exposure Programme
Investec Bank Plc
Johannesburg
09.2021 - 10.2021
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
Education
Bachelor of Commerce - Finance And Investment And Marketing
The University of Witwatersrand
Johannesburg, South Africa 01.2018 - 12.2020
Bachelor of Commerce With Honours - Finance And Investment
The University of Witwatersrand
Johannesburg, South Africa 01.2021 - 12.2021
Data Science With Python Course - Data Science
The University of Cape Town
04.2022 - 07.2022
Skills
Client service and support
Software
R Programming Language
VBA Programming Language
Microsoft Office
Timeline
Data Science With Python Course - Data Science
The University of Cape Town
04.2022 - 07.2022
Client Support Banker
Investec Bank Plc
01.2022 - Current
Navigate Exposure Programme
Investec Bank Plc
09.2021 - 10.2021
Bachelor of Commerce With Honours - Finance And Investment
The University of Witwatersrand
01.2021 - 12.2021
Administrative Assistant
Photogenic
01.2018 - 12.2021
Bachelor of Commerce - Finance And Investment And Marketing
The University of Witwatersrand
01.2018 - 12.2020
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