Hanna Visser
Prince Alfred Hamlet
Summary
Driven and detail-focused professional with knack for ensuring product quality and consistency. Possesses strong analytical skills in quality management systems and adept at utilizing statistical tools and methodologies to maintain high standards. Committed to making impactful contributions to product excellence and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Product Quality Manager
Delecta Fruit (Pty) Ltd
Paarl, South Africa (Remote)
09.2024 - Current
- Provide technical assistance to the producers, packhouses, and quality control teams, ensuring alignment with industry standards.
- Oversee research and innovation efforts to enhance processes and outcomes in fruit production, handling, and export to improve fruit quality and shelf life.
- Ensure compliance with customer requirements.
- Manage grower and packhouse relationships to guarantee consistent delivery of high-quality product, fostering strong partnerships.
- Development of best practice protocols for throughout the handling chain, mitigating risks of potential quality issues early on.
- Analyze historical and current data of varieties to recognize patterns and trends in quality issues, informing targeted improvements for future seasons.
- Leverage data analytics tools and methodologies to monitor product quality trends in real-time, enabling proactive interventions when necessary.
- Coordinated with quality and sales teams in addressing customer concerns regarding product quality promptly, ultimately improving client satisfaction rates across the board.
Quality Assurance Coordinator
Graaff Fruit (Pty) Ltd
Prince Alfred Hamlet, South Africa
06.2016 - Current
- Created and implemented staff training and development plans to support process improvements
- Outlined QA strategy for all fruit quality testing
- Led a team of 15+ QA Controllers
- Implemented and trained staff on Vitrax QA system and recording keeping software
- Used Vitrax to track, monitor and follow up on actions from QA assessments
- Designed and delivered QA training for packhouse personnel
- Performed thorough quality investigations, identifying key development strategies and supporting idea implementation
- Outlined standardized procedures for company inspections and process reviews
- Carried out comprehensive product inspections, assessing end results with detailed blueprints to deliver quality outcomes
- Researched trends to stay up to date with latest technology and apply best practices
- Worked closely with producers to manage fruit maturity and quality from the farm to the packing facility
- Monitored and managed all aspects of fruit quality and the quality of the packing process through to the end customers
Quality Controller
Delecta Fruit (Pty) Ltd
Paarl, South Africa
12.2012 - 06.2016
- Inspected and tested fruit to determine compliance with specifications and standards
- Inspected final product to determine quality and standards
- Graded products based on consumer information, value or pre-determined quality metrics
- Identified quality issues and escalated to management for corrective action
- Assisted in investigations to address non-conformances or customer complaints and devised timely solutions
- Labelled products with identifying information, destinations and grades
Education
Bachelor of Science - Crop Production Systems - Horticulture
University of Stellenbosch
Stellenbosch, WC01.2011
Skills
- Quality Improvement Strategies
- Quality Assurance Implementation
- Teamwork
- Time management
- Collaborative Team Management
- Product Quality Assessments
- Food Safety Certification
- Analytical Problem-Solving
- Effective Communication
- Proficient in BarTender, Vitrax and Qliqview Software
- Grower Collaboration Development
- Continuous improvement strategies
- Supplier quality management
Additional Information
BRCGS Food Issue 9 for Managers and Supervisors, HACCP 2020 Training, CropLife South Africa Basic Crop Protection Course, Stellenbosch University Moth Identification Workshop, Stronger Together - Detecting, Deterring and Dealing with Forced Labour in Business, Productivity SA - Workplace Challenge Programme, Excel on Steroids training, Microsoft Teams training, Anida Training - Deelnemende Bestuur en Mentorskap
Affiliations
- Chair of the Store-It Post-Harvest Quality Group, Industry, 01/01/23, Current
- HortGro Technical Advisory Committee - Crop Protection, HortGro
- HortGro Technical Advisory Committee - Stone Fruit, HortGro
- HortGro Stone Fruit Quality Management Workgroup, HortGro
- HortGro Pome Fruit Quality Management Workgroup, HortGro
Languages
Afrikaans
English
Driving License
Valid, Code B, Own reliable transport
Hobbies and Interests
- Reading
- Writing
- Walking in nature
Timeline
Product Quality Manager
Delecta Fruit (Pty) Ltd
09.2024 - Current
Quality Assurance Coordinator
Graaff Fruit (Pty) Ltd
06.2016 - Current
Quality Controller
Delecta Fruit (Pty) Ltd
12.2012 - 06.2016
Bachelor of Science - Crop Production Systems - Horticulture
University of Stellenbosch