HANNA PARTRIDGE

Leading product innovation and platform strategy for LevCharity, a large-scale fundraising and nonprofit technology platform supporting multiple high-traffic charity organizations and campaigns.

Leading product innovation and AI-assisted development for LevCharity, driving scalable fundraising technology across high-traffic nonprofit platforms. Built advanced AI QA automation systems with 1200+ smoke and flow automated tests across 25 websites, reducing regression testing to 11 minutes. Experienced in Claude Code, Claude Cowork and Claude Chrome Extension, Firebase, Netlify, product strategy, automation, and rapidly delivering production-ready solutions while pushing the boundaries of AI engineering.

• Lead technical project management for WordPress & SaaS solutions, focusing on website development, process automation, and deployment workflows.
• Oversee website builds, redesigns, and feature rollouts.
• Optimize QA, deployment, and release management using Trellis, GitHub, and Jira.
• Streamline billing, support, and project tracking with Clockify, Odoo, Xero, and Asana.
• Develop and maintain LevCharity’s knowledge base (docs.levcharity.dev).
• Improve search, UX, and donation features for LevCharity’s fundraising platform.
• Bridging the gap between business, development, and clients to drive efficiency, automation, and scalability
• Https://bold.pro/my/neohanna

• Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
• Delivered complex projects on time through strategic planning, risk management, and effective stakeholder engagement.
• Optimized resource allocation for improved team productivity and timely project completion.
• Led technical design sessions, resulting in innovative solutions tailored to specific project requirements.
• Used extensive and expert knowledge of ClickUp, worked as a Scrum Master in an Agile environment
• Coordinated best practice use of ClickUp in internal strategic planning, project management, Agile development (including integration) - Standardize internal UX, development and testing project documentation -
• Work with our Product Manager on project budgeting and financial management - Sourcing, training and monitoring additional Digital Project Managers working on specific project manager
• Participate in and mentor particular UX and development teams
• Coordinating of or other external third party project managers.

• As a Norwegian Customer Experience Specialist, I excel in fostering strong client connections and ensuring satisfaction in a dynamic setting
• Fluent in Norwegian and English, I navigate diverse channels to address customer inquiries with a solutions-focused approach
• My role extends beyond immediate issue resolution, involving proactive identification of opportunities for enhanced customer experiences
• I collaborate effectively with cross-functional teams across the world while working remotely, contributing insights from customer feedback analysis to drive continuous improvement
• My commitment lies in understanding client needs and navigating complexities with finesse.

• I founded NeoHanna to help growing start-ups
• With 35-40 impactful WordPress website launches for customers
• I also worked in collaboration with a group of 11 companies in South Africa and over 5 companies across Africa to help with both compliance and legal resolving
• My ability to identify opportunities and drive efficiency has supported companies in Africa to become compliant and efficient, as well as assisted the 30+ customers to launch new websites which can be viewed on my portfolio.

• Led a remote product developer team working for United Kingdom clients in defining and executing the product strategy for several mobile and web applications in UK, using kanban and agile management principles
• I have a thorough understanding of the development process, market trends, competition, and user requirements, and I am skilled in translating these insights into successful products
• I have a proven track record of understanding what our customers need for their apps, and I am skilled in translating these needs into clear and concise requirements
• I am also experienced in working with cross-functional teams to deliver high-quality products on time
• I was retrenched from this position unfortunately.

• I founded NeoHanna to help growing start-ups to get their first websites, and digital setups

• This was a job where I managed 15-20 Businesses inside a Group of Company's WordPress based websites which were all owned by the same group within Upriver (Basfour 3034 (Pty) Ltd) this includes websites all over Africa for businesses situated both in South Africa, Kenya, Cameroon, and Malawi.

• Experienced Managing Director with a demonstrated history of working in the following fields
• Strong business development professional with a Bachelor's Degree focused in International Business/Trade/Commerce/ and Economics from North-West University/Noordwes-Universiteit
• Managed online stock systems, resolving warehousing and logistics challenges to ensure operational efficiency
• Created and delivered impactful social media brand presentations tailored to target market needs
• Skilled in Negotiation, Tax Preparation, Customer Service, Financial Management Experience, and Sales
• Experience in HR problem solving
• Developed business strategies leveraging a Bachelor's Degree in International Business/Trade/Commerce and Economics from North-West University
• Skilled in online Stock Systems managing and solving warehousing & logistics problems