Halima Trechnace Shamuyarira

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Assisted with cashiering when busy or understaffed
• Assisted in ordering and restocking inventory

• Prepared vendor invoices and processed incoming payments.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Improved vendor relationships through diligent communication and prompt issue resolution.
• Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
• Maintained good working relationships with vendors and resolved disputes.

• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Responded to inbound inquiries regarding accounts and payments.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Assisted in month-end closing procedures, ensuring accurate financial reporting.

. Manage all incoming inventory ensuring accurate, undamaged goods are received, processed and stocked.

. Compare invoices and packing slips with purchase orders and update the computer system with new stock.

. Handle faulty or incorrect items returned to suppliers ensuring proper documentation is completed.