Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halimah skhosana

STUDENT
Johannesburg

Summary

Energetic and curious candidate with passion for storytelling and knack for uncovering compelling narratives. Possesses foundational understanding of journalistic principles and strong writing and research skills. Aims to create impactful content that informs and engages readers.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Intake Agent

Citiq Student Accomodations
01.2025 - 04.2025
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Increased customer satisfaction with personalized follow-up strategies.
  • Implemented feedback system to gather client insights, driving continuous improvement.
  • Conducted market analysis to pinpoint client needs, leading to tailored service offerings.

Volunteer

Unicef UJ
04.2023 - 01.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Education

Bachelor of Arts - Humanities

University of Johannesburg
Johannesburg, South Africa
04.2001 -

High School Diploma -

Mamelodi Secondary School
Pretoria, South Africa
04.2001 -

Skills

Fact-checking proficiency

Video editing proficiency

News writing

Teamwork and collaboration

Creative writing

Microsoft office

Writing and editing

Excellent communication

Analytical skills

Deadline management

Timeline

Intake Agent

Citiq Student Accomodations
01.2025 - 04.2025

Volunteer

Unicef UJ
04.2023 - 01.2025

Bachelor of Arts - Humanities

University of Johannesburg
04.2001 -

High School Diploma -

Mamelodi Secondary School
04.2001 -

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