Music
Habibatou Diallo
Waitress
Johannesburg
Summary
Dynamic and dedicated waitress with proven success at restaurants I have worked in, excelling in customer service and guest relations. Demonstrated strong multitasking and communication skills, ensuring a welcoming dining environment and maintaining high satisfaction levels. A flexible team player adept at managing cash transactions and delivering prompt, efficient service during peak hours.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Waitress
Primi Piatti
Johannesburg
02.2017 - 09.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Waitress
A'Doca Restaurant
Johannesburg
09.2016 - 01.2017
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
High School Diploma -
Athlone Girls High School
Observatory, South Africa 01.2010 - 12.2014
Skills
*Customer service
*Dining area maintenance
*Guest relations management
*Menu recommendations
*Team player
*Flexible
*Fast learner
*Good communication skills
Interests
Travel
Outdoor Activities
Reading
Cooking
Timeline
Waitress
Primi Piatti
02.2017 - 09.2021
Waitress
A'Doca Restaurant
09.2016 - 01.2017
High School Diploma -
Athlone Girls High School
01.2010 - 12.2014
Similar Profiles
DANIEL DI MARTINODANIEL DI MARTINO
Bartender at Bar Primi Bowery, East VillageBartender at Bar Primi Bowery, East Village
Wendy BajamundiWendy Bajamundi
Manager at Primi DonutsManager at Primi Donuts
Jack GarrettJack Garrett
Host at Bar PrimiHost at Bar Primi