Gugulethu Precious Zuma
Police Officer
Merrivale
Summary
I am an adaptable and responsible Public Relations Management professional, who obtained a Bachelors Degree of Technology (BTech) at Durban University of Technology and later became a Police Officer. I have a clear, logical mind with a practical approach to problem solving and a drive to see things to completion. I enjoy working on my own initiative but enjoy more working in a team. In short, I am reliable, trustworthy, hardworking and have eager to learn.
I am a resourceful Police Officer that is focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Furthermore, I am a detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Police Officer
South African Police Service (SAPS)
Ulundi
04.2022 - Current
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Apprehended offenders and conducted interviews and interrogations.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Conducted searches of individuals, vehicles and premises.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Public Relations and Communications Intern
Ezemvelo KZN Wildlife
Pietermaritzburg
05.2021 - 03.2022
- Compile articles for internal communication
- Media monitoring
- Switchboard operation/Receptionist
- Social media management
- Events coordination
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Boosted social media engagement through creative content creation.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Participated in planning and execution of community outreach programs, strengthening community relations.
Personal/Admin Assistant
Howick POSTNET, Shop C2 Fairways on
Howick
04.2020 - 04.2021
- Administration
- Data capturing
- Reading, monitoring and responding to the manager's email
- Diary management and arranging appointments
- Managing and reviewing filing and office systems
- Answering incoming calls, taking messages and re-directing calls as required
- General office management such as ordering stationary
- Maintaining the social media account
- Supported senior management to make informed decisions, conducting thorough market research.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Counter Clerk
Howick POSTNET, Shop C2 Fairways on
Howick
04.2019 - 03.2020
- Managing the PRI System for Post Net Courier
- Couriering the Domestic parcels through POSTNET to POSTNET and POSTNET to Door
- Couriering International parcels using the POSTNET to International
- Remember to use the correct flyer bag for sending out parcels
- Receiving parcels from Aramex courier services
- Scan in all parcels on the PRI system
- Notify customers through SMS or telephone to collect parcels once delivered
- Scan out parcels once collected by customers
- Managing the DHL Shipping system
- Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
- Enhanced customer satisfaction by providing efficient and accurate service at the counter.
- Provided exceptional product knowledge to customers, assisting them in making informed purchasing decisions.
Public Relations and Marketing Intern
Gateway City College
Durban
01.2018 - 03.2019
- Doing presentations in High Schools presenting the brand
- Administration
- Database systems and inventories (Data capturing and updating database)
- Conduct reports
- Dealing with enquiries from the public, the press, and related organisations
- Organising and attending promotional events such as open days, exhibitions, tours and visits
- Providing clients with information about new promotional opportunities and current PR campaigns progress
- Analysing media coverage and maintaining social media
- Undertaking relevant market research
- Liaising with clients
- Creating budgets, planning events, handling guests, arranging conferences and all requirements included
- Keeping annual calendars of events, targets, and activities organised and updated
- Creating marketing campaigns
- Creating and developing new innovative ways to communicate the company message to their existing customers
- Contributing to the annual sales and marketing plan
- Evaluating the effectiveness of all marketing activity
- Supporting the marketing manager in day to day marketing activities
- Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
- Contributed to positive work environment by actively participating in team-building activities.
- Supported customer service improvements with detailed feedback analysis.
- Boosted social media engagement through creative content creation.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Public Relations In-service Trainee
KZN Capital 104
Pietermaritzburg
03.2016 - 09.2016
- Crisis Management
- Organising and attending promotional events such as press conferences, open days, exhibitions, tours and visits
- Marketing and advertising
- Event and Exhibition management
- Planning publicity strategies and campaigns
- Writing and producing presentations and press releases
- Media Liaison and analysing media coverage
- Participated in regular performance reviews, incorporating constructive feedback to enhance personal growth and development within the role.
- Participated in ongoing training sessions to stay updated on industry trends and best practices for exceptional service delivery.
- Continuously evaluated personal performance against set goals, implementing necessary adjustments for improved efficiency and productivity.
Volunteer
SOS Children’s Village
Pietermaritzburg
03.2014 - 08.2015
- Writing of Sponsorship letters
- Finding Sponsors for the organization
- Event planning and management
- Media Relations
Education
National Senior Certificate - Grade 12
Mpophomeni High School
Mpophomeni 10.2011
National Diploma in Public Relations Management - undefined
Durban University of Technology
BTech in Public Relations Management - undefined
Durban University of Technology
Teaching English as Foreign Language Course - undefined
TEFL Professional Institute - Teacher Record
Skills
Traffic laws
Civil laws
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
Secured crime scenes, gathered evidence, and questioned witnesses
Apprehended offenders and conducted interviews and interrogations
Safety and security
Communicative Police Officer successful at developing positive relationships with colleagues and citizens Approaches each situation with alertness, compassion and concern Continually followed procedures to maintain safety, documentation, and meet legal requirements
References
- Lt Col. Cele, SAPS, 035 879 2326
- Mr. M Mntambo, Ezemvelo KZN Wildlife, 033 845 1743 / 083 284 9586
- Mrs. M Myeni, POSTNET, 033 330 3544 / 072 615 4050
- Mr. B Makanha, Gateway City College, 031 301 2718 / 073 725 7348
Timeline
Police Officer
South African Police Service (SAPS)
04.2022 - Current
Public Relations and Communications Intern
Ezemvelo KZN Wildlife
05.2021 - 03.2022
Personal/Admin Assistant
Howick POSTNET, Shop C2 Fairways on
04.2020 - 04.2021
Counter Clerk
Howick POSTNET, Shop C2 Fairways on
04.2019 - 03.2020
Public Relations and Marketing Intern
Gateway City College
01.2018 - 03.2019
Public Relations In-service Trainee
KZN Capital 104
03.2016 - 09.2016
Volunteer
SOS Children’s Village
03.2014 - 08.2015
National Senior Certificate - Grade 12
Mpophomeni High School
National Diploma in Public Relations Management - undefined
Durban University of Technology
BTech in Public Relations Management - undefined
Durban University of Technology
Teaching English as Foreign Language Course - undefined
TEFL Professional Institute - Teacher Record