Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Gugulethu Precious Zuma

Gugulethu Precious Zuma

Police Officer
Merrivale

Summary

I am an adaptable and responsible Public Relations Management professional, who obtained a Bachelors Degree of Technology (BTech) at Durban University of Technology and later became a Police Officer. I have a clear, logical mind with a practical approach to problem solving and a drive to see things to completion. I enjoy working on my own initiative but enjoy more working in a team. In short, I am reliable, trustworthy, hardworking and have eager to learn.

I am a resourceful Police Officer that is focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Furthermore, I am a detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Police Officer

South African Police Service (SAPS)
Ulundi
04.2022 - Current
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Apprehended offenders and conducted interviews and interrogations.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Conducted searches of individuals, vehicles and premises.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Public Relations and Communications Intern

Ezemvelo KZN Wildlife
Pietermaritzburg
05.2021 - 03.2022
  • Compile articles for internal communication
  • Media monitoring
  • Switchboard operation/Receptionist
  • Social media management
  • Events coordination
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Boosted social media engagement through creative content creation.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Collaborated on marketing campaign that significantly increased brand awareness.
  • Participated in planning and execution of community outreach programs, strengthening community relations.

Personal/Admin Assistant

Howick POSTNET, Shop C2 Fairways on
Howick
04.2020 - 04.2021
  • Administration
  • Data capturing
  • Reading, monitoring and responding to the manager's email
  • Diary management and arranging appointments
  • Managing and reviewing filing and office systems
  • Answering incoming calls, taking messages and re-directing calls as required
  • General office management such as ordering stationary
  • Maintaining the social media account
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.

Counter Clerk

Howick POSTNET, Shop C2 Fairways on
Howick
04.2019 - 03.2020
  • Managing the PRI System for Post Net Courier
  • Couriering the Domestic parcels through POSTNET to POSTNET and POSTNET to Door
  • Couriering International parcels using the POSTNET to International
  • Remember to use the correct flyer bag for sending out parcels
  • Receiving parcels from Aramex courier services
  • Scan in all parcels on the PRI system
  • Notify customers through SMS or telephone to collect parcels once delivered
  • Scan out parcels once collected by customers
  • Managing the DHL Shipping system
  • Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
  • Enhanced customer satisfaction by providing efficient and accurate service at the counter.
  • Provided exceptional product knowledge to customers, assisting them in making informed purchasing decisions.

Public Relations and Marketing Intern

Gateway City College
Durban
01.2018 - 03.2019
  • Doing presentations in High Schools presenting the brand
  • Administration
  • Database systems and inventories (Data capturing and updating database)
  • Conduct reports
  • Dealing with enquiries from the public, the press, and related organisations
  • Organising and attending promotional events such as open days, exhibitions, tours and visits
  • Providing clients with information about new promotional opportunities and current PR campaigns progress
  • Analysing media coverage and maintaining social media
  • Undertaking relevant market research
  • Liaising with clients
  • Creating budgets, planning events, handling guests, arranging conferences and all requirements included
  • Keeping annual calendars of events, targets, and activities organised and updated
  • Creating marketing campaigns
  • Creating and developing new innovative ways to communicate the company message to their existing customers
  • Contributing to the annual sales and marketing plan
  • Evaluating the effectiveness of all marketing activity
  • Supporting the marketing manager in day to day marketing activities
  • Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Supported customer service improvements with detailed feedback analysis.
  • Boosted social media engagement through creative content creation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.

Public Relations In-service Trainee

KZN Capital 104
Pietermaritzburg
03.2016 - 09.2016
  • Crisis Management
  • Organising and attending promotional events such as press conferences, open days, exhibitions, tours and visits
  • Marketing and advertising
  • Event and Exhibition management
  • Planning publicity strategies and campaigns
  • Writing and producing presentations and press releases
  • Media Liaison and analysing media coverage
  • Participated in regular performance reviews, incorporating constructive feedback to enhance personal growth and development within the role.
  • Participated in ongoing training sessions to stay updated on industry trends and best practices for exceptional service delivery.
  • Continuously evaluated personal performance against set goals, implementing necessary adjustments for improved efficiency and productivity.

Volunteer

SOS Children’s Village
Pietermaritzburg
03.2014 - 08.2015
  • Writing of Sponsorship letters
  • Finding Sponsors for the organization
  • Event planning and management
  • Media Relations

Education

National Senior Certificate - Grade 12

Mpophomeni High School
Mpophomeni
10.2011

National Diploma in Public Relations Management - undefined

Durban University of Technology

BTech in Public Relations Management - undefined

Durban University of Technology

Teaching English as Foreign Language Course - undefined

TEFL Professional Institute - Teacher Record

Skills

Traffic laws

References

  • Lt Col. Cele, SAPS, 035 879 2326
  • Mr. M Mntambo, Ezemvelo KZN Wildlife, 033 845 1743 / 083 284 9586
  • Mrs. M Myeni, POSTNET, 033 330 3544 / 072 615 4050
  • Mr. B Makanha, Gateway City College, 031 301 2718 / 073 725 7348

Timeline

Police Officer

South African Police Service (SAPS)
04.2022 - Current

Public Relations and Communications Intern

Ezemvelo KZN Wildlife
05.2021 - 03.2022

Personal/Admin Assistant

Howick POSTNET, Shop C2 Fairways on
04.2020 - 04.2021

Counter Clerk

Howick POSTNET, Shop C2 Fairways on
04.2019 - 03.2020

Public Relations and Marketing Intern

Gateway City College
01.2018 - 03.2019

Public Relations In-service Trainee

KZN Capital 104
03.2016 - 09.2016

Volunteer

SOS Children’s Village
03.2014 - 08.2015

National Senior Certificate - Grade 12

Mpophomeni High School

National Diploma in Public Relations Management - undefined

Durban University of Technology

BTech in Public Relations Management - undefined

Durban University of Technology

Teaching English as Foreign Language Course - undefined

TEFL Professional Institute - Teacher Record

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Gugulethu Precious ZumaPolice Officer