Summary
Overview
Work History
Education
Skills
Languages
References
Interests
Timeline
Generic

Gugulethu Mbali Mpofu

Klipspruit

Summary

A motivated, hardworking and dependable individual with previous experience in a call centre environment and a strong willingness to learn and grow professionally. I have developed good communication, customer service and problem-solving skills through my previous experience. I am a quick learner who adapts well to new environments, works well under pressure and is comfortable working both independently and as part of a team. I take pride in being punctual, responsible and committed to completing tasks to a high standard. I am seeking an opportunity where I can gain valuable experience, contribute positively to the organisation and build a successful career.

Overview

3
3
Languages
1
1
year of professional experience

Work History

Sales Consultant

iTalk
Johanessburg, South Africa
01.2022 - 10.2022
  • Consistently achieved or surpassed sales targets.
  • Achieved company targets by implementing successful sales strategies.
  • Identified upselling opportunities by actively listening to customer needs.
  • Developed strong client relationships with effective after-sales service, fostering customer loyalty.
  • Enhanced customer satisfaction through friendly service interactions.

Education

National Senior Certificate -

Hoerskool Jan De Klerk
Roodepoort, GP
01-2020

Skills

  • Sales strategy development
  • Market analysis
  • Customer engagement
  • Client relationship management

Languages

English
Advanced
C1
isiZulu
Advanced
C1
Afrikaans
Intermediate
B1

References

  • Pastor Mduduzi JIyane 079 175 9649

Interests

  • Skating
  • Reading
  • Sky gazing
  • Learning multiple skills

Timeline

Sales Consultant

iTalk
01.2022 - 10.2022

National Senior Certificate -

Hoerskool Jan De Klerk
Gugulethu Mbali Mpofu