Gugulethu Mary-Jane Makombo
Waitress And Sales Representative
Cape Town
Summary
Developed strong communication and multitasking skills in high-energy dining environment, looking to transition into new field. Skilled in delivering exceptional customer service and managing multiple tasks simultaneously under pressure. Ready to bring positive attitude and commitment to excellence to new opportunity.
Overview
6
6
years of professional experience
Work History
Waitress Trainee
Su Casa Restuarant and Lounge
03.2021 - 11.2023
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Actively listened to customer feedback suggestions and implemented improvements.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Cultivated warm relationships with regular customers.
Salesperson
Blue Falcon Trading
12.2017 - 08.2018
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
GED -
J Z Moyo High School
Zimbabwe, Bulawayo 04.2001 -
Skills
Customer engagement
Cross-selling products and services
Sales presentations
Customer care
Timeline
Waitress Trainee
Su Casa Restuarant and Lounge
03.2021 - 11.2023
Salesperson
Blue Falcon Trading
12.2017 - 08.2018
GED -
J Z Moyo High School
04.2001 -
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