Gugulethu Masiza
Merchandising Manager
Johannesburg
Summary
I have nine plus years of working experience, an understanding of fabrics and manufacturing, and the ability to plan for efficiency and work within a budget. I also have a good understanding of the forecasting aspects and planning of key KPIs which allow me to make commercial decisions that improve store sales.
I can train and delegate to a team, and work well with authority figures.
I’ve worked in sales, merchandising, styling, and management and make it a point to impart my skills to those I work with and help them navigate their responsibilities and grow in their roles.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
Work History
Host
Louis Vuitton
johannesburg
12.2021 - 04.2022
- Welcoming customers
- Setting and confirming appointments for C.A’s
- Checking stock availability
- Dealing with disgruntled customers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Production Manager
Doti Productions
johannesburg
02.2021 - 11.2021
- Contract Ended
- Managed continuous improvement initiatives to drive gains in quality, flow, and output
- Collect all invoices from the crew every month
- Book all accommodation and required transport
- Ensure that all the required equipment is hired and delivered on time
- Ensure all marketing material is produced on time
- Liaison with provincial structures for event preparations
- Ensure all booked venues are as per event requirement,
- Advise on any additional equipment required for the venues
- Ensure photographs are taken during all events,
- Prepare event schedule
- Software used: excel, word, PowerPoint, invoice generator
Merchandising Manager
Jo Borkett
johannesburg
06.2018 - 08.2021
- Reason for Leaving : Retrenched
- Key Responsibilities:
- I was in charge of all the Gauteng-based stores including the Edgars in-store departments and had oversight of the rest of the stores across the country
- I check the stock and place orders from head office and/or return old stock (accessories), make sales,
- Create new window visual displays,
- Create new trends/looks within the stores,
- Creating hotspots, train staff on store upkeep and putting promotional signage up.
- Organized meetings for up 12 staff members to discuss upcoming promotions, key strategies, and tasks.
- Analyzed trends and conducted research to determine seasonal merchandise direction.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets, optimize sales and drive conversion
- Interacted with customers to obtain feedback and drive satisfaction.
- Design in-store fixtures, manage interior renovations and create floor plans in order to achieve volume and meet yearly goals.
Freelance Stylist
Paint of Coloured Street
Johannesburg
02.2012 - 06.2020
- Reason for Leaving : Looking for a permanent Opportunity
- Key Responsibilities:
- Consulting with clients
- Provide fashion consultations
- Finding interesting locations to shoot
- Coming up with concepts for the shoots
- Sourcing clothing from stores and designers
- Choosing and coordinating
- Outfits for clients or/and photo shoots
- PowerPoint
- Photoshop, InDesign, STYLE man
- Word and invoice2go
Store Manager/Assistant Buyer
Freddy Pants room
Johannesburg
11.2015 - 08.2017
- Reason for Leaving : Other Opportunities
- Key Responsibilities:
- Supervising staff, managing budget, maintaining financial records, dealing with customers and complaints,
- Dealing with pricing and controlling stock,
- Maximizing sales and profits using KPI's,
- Ensuring the upkeep of the store,
- Preparing promotional materials and displays,
- Liaising with the head office through daily reports and weekly meetings,
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Helping brand manager with selecting new stock
- Software used: Point of sale, excel, word
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Visual Merchandiser
Topshop
Johannesburg
07.2014 - 08.2015
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Monitored and replenished display inventory and restructured according to available stock.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Researched current trends in visual merchandising to create modern and attractive displays.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Created visual displays to highlight new and featured products.
- Proposed new ideas and concepts to enhance merchandise displays.
- Used props and lighting to enhance appearance and visibility of displays.
- Scheduled regular maintenance and repair of displays for longevity.
- Developed merchandising strategy to efficiently move overstock.
Roaming Visual Merchandiser
Urban degree
Johannesburg
09.2012 - 11.2013
- Responsible for four different stores (Fourways, Rosebank, Eastgate, and Hyde Park)
- Create new window visual displays
- Create new trends within the store, track trends
- Create best and worst seller reports
- Revise designs according to feedback using sales reports
- Track sales and new products from other stores/competitors
- Training staff for store upkeep
- Putting up promotional signage
- Coordinate the look and feel of all four stores.
Education
High School Diploma -
Holy Family College
Johannesburg 01.2005 - 12.2008
Certificate Of Completion in Garment Construction - Garment Construction & Styling
Studio 05 Fashion School
Johannesburg 02.2014 - 07.2014
Ajay Art Foundation Art Program - Art
Ajays Art Foundation
Johannesburg 02.2009 - 11.2009
BBA - Business Administration And Management
University Of Johannesburg Cheita Programme
Johannesburg 10.2022 - Current
Skills
Effective communication and negotiation skills
undefinedCertification
9 Gail Road Sheffield Beach
Travelling, learning new skills and Fishing
My dad enjoys fishing and I love spending time in nature as it restores my energy and creativity. Fishing allows me to be in nature and spend time with my old man as well. In addition it's taught me patience,a virtue that does not come naturally to me.
Timeline
BBA - Business Administration And Management
University Of Johannesburg Cheita Programme
10.2022 - Current
Host
Louis Vuitton
12.2021 - 04.2022
Production Manager
Doti Productions
02.2021 - 11.2021
Merchandising Manager
Jo Borkett
06.2018 - 08.2021
Store Manager/Assistant Buyer
Freddy Pants room
11.2015 - 08.2017
Visual Merchandiser
Topshop
07.2014 - 08.2015
Certificate Of Completion in Garment Construction - Garment Construction & Styling
Studio 05 Fashion School
02.2014 - 07.2014
Roaming Visual Merchandiser
Urban degree
09.2012 - 11.2013
Freelance Stylist
Paint of Coloured Street
02.2012 - 06.2020
Ajay Art Foundation Art Program - Art
Ajays Art Foundation
02.2009 - 11.2009
High School Diploma -
Holy Family College
01.2005 - 12.2008
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