Gugu Ayanda Mabena
Tsakane
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Expe
Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The Hub
Boksburg
03.2022 - 02.2025
- Assisted in training new employees on proper use of equipment and safety protocols.
- Demonstrated product features to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Bachelor of Commerce - Industrial Psychology
University Of Johannesburg
Johannesburg 04-2019
Bachelor of Commerce Honours - Industrial And Organizational Psychology
University of South Africa
Pretoria Skills
- Department reset
- Stockroom safety procedures
- Product knowledge
- Cash register operation
Languages
English
Advanced
C1
Isizulu
Proficient
C2
Timeline
Retail Sales Associate
The Hub
03.2022 - 02.2025
Bachelor of Commerce - Industrial Psychology
University Of Johannesburg
Bachelor of Commerce Honours - Industrial And Organizational Psychology
University of South Africa