Gugu Khumalo
Cashier
Newcastle
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
10
10
years of professional experience
1
1
Language
Work History
Cashier
Checkers
02.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Financial Advisor
Sanlam
05.2019 - 01.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Social Auxiliary Worker
Social Develoment
01.2016 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Sabela High School
Madadeni 05.2001 -
Social Auxiliary Work
Negemadi Training
Newcastle 05.2001 -
HIV/AIDS Counsellor
Sinethemba Health Care
02-2010
Skills
Customer service
Cash handling
Customer assistance
Payment processing
POS systems
Payment collection
Cash register operation
Time management skills
Product restocking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Cashier
Checkers
02.2022 - Current
Financial Advisor
Sanlam
05.2019 - 01.2020
Social Auxiliary Worker
Social Develoment
01.2016 - 01.2019
High School Diploma -
Sabela High School
05.2001 -
Social Auxiliary Work
Negemadi Training
05.2001 -
HIV/AIDS Counsellor
Sinethemba Health Care