Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gugu Joy Zondi

Ngwelezane

Summary

To obtain a position in a fast-paced and challenging environment where I can use my skills and experience to make a significant contribution.

Overview

16
16
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Office assistant

Umhlathuze municipality
01.2019 - 05.2024
  • Provide administrative support to executives, managers, and other staff members, including scheduling appointments, preparing reports, and handling correspondence
  • Manage office supplies and equipment, such as printers, copiers, and fax machines
  • Maintain filing systems, both physical and electronic, and ensure accurate record-keeping
  • Coordinate travel arrangements, including booking flights, hotels, and transportation
  • Prepare and distribute meeting materials, such as agendas, minutes, and presentations
  • Handle incoming and outgoing mail, including sorting, opening, and forwarding emails
  • Perform data entry and other clerical tasks, such as updating databases and spreadsheets
  • Assist with budgeting and financial reporting, including tracking expenses and reconciling accounts
  • Provide customer service, such as answering phone calls, responding to inquiries, and resolving issues
  • Perform other administrative duties as assigned by management

Hotel housekeeper

Hilton Hotel Durban
07.2010 - 12.2018
  • Clean and maintain guest rooms, including changing linens, restocking supplies, and ensuring a clean and comfortable environment for guests
  • Handle laundry duties, such as sorting, washing, and ironing linens and clothing
  • Restock room supplies, including toiletries, towels, and other amenities
  • Address any maintenance issues or report them to the appropriate personnel
  • Ensure guest privacy and confidentiality by handling sensitive information discreetly
  • Maintain high standards of cleanliness and organization throughout the hotel
  • Collaborate with other hotel staff, such as front desk and housekeeping supervisors, to ensure smooth operations
  • Follow all health and safety protocols, including proper handling of cleaning chemicals and equipment
  • Perform other duties as assigned by the hotel management
  • Demonstrate excellent customer service skills and a positive attitude towards guests

Cashier

Edcon
02.2008 - 06.2010
  • Processed customer transactions accurately and efficiently
  • Handled cash, credit, and mobile payments, ensuring correct change
  • Provided excellent customer service and resolved inquiries
  • Maintained a clean, organized checkout area
  • Assisted with stocking shelves and managing inventory

Education

National diploma - Human resources management

University of South Africa
01.2013 - 05.2016

Grade 12 - undefined

Greytown Secondary School
01.1996 - 05.2000

Skills

Math skills

Certification

Code 10 driver's licence

Timeline

Office assistant

Umhlathuze municipality
01.2019 - 05.2024

National diploma - Human resources management

University of South Africa
01.2013 - 05.2016

Hotel housekeeper

Hilton Hotel Durban
07.2010 - 12.2018

Cashier

Edcon
02.2008 - 06.2010

Grade 12 - undefined

Greytown Secondary School
01.1996 - 05.2000

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Gugu Joy Zondi