Grenalia Machobane
Stock Controller
Johannesburg
Summary
I have good communication skills, interpersonal skills, I love working with people. I am able to work under pressure and do it at my best ability. Excellent in customer service and have emotional intelligence.
Overview
26
26
years of professional experience
13
13
years of post-secondary education
Work History
Stock Controller
Platex
Johannesburg
02.2004 - 11.2022
- Determined and performed appropriate adjustments of authorized stock levels.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- I was in charge of the following stores: Edgas, Foschini, Makro and Edwards Clothing for the following branches : Johannesburg CBD, Rosebank, Maponya Mall and Fourways.
Sales Assistance and Cashier
Jet Stores
Johannesburg
06.2001 - 01.2004
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Assistant
Smiley
Johannesburg
02.1997 - 08.2001
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
High School Diploma -
Immaculate High School
Johannesburg 01.1978 - 12.1990
Skills
Stocking and replenishing
Product restocking
Customer relationships
Product and service sales
Warehousing functions
Inventory audits
Stocking
Timeline
Stock Controller
Platex
02.2004 - 11.2022
Sales Assistance and Cashier
Jet Stores
06.2001 - 01.2004
Sales Assistant
Smiley
02.1997 - 08.2001
High School Diploma -
Immaculate High School
01.1978 - 12.1990