Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Lebohang Makhoebane

Head Waiter/Floor Manager
Pretoria

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Head Waiter/Floor Manager

Vovo Telo Loftus Park
Pretoria, South Africa
03.2018 - Current
  • Trained staff members on use of POS system.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Greeted new customers, discussed specials, and took drink orders.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Cashier

KFC
Bloemfontein, Free State
01.2016 - 12.2016
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card and check transactions to complete customer purchases.

Petrol Attendant

Engen 1 Stop
Bloemfontein, FS
01.2015 - 11.2015
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Matric -

Le-Reng Secondary
Ladybrand, Manyatseng
01.2007 - 12.2009

Skills

Team leadership skills

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Timeline

Head Waiter/Floor Manager

Vovo Telo Loftus Park
03.2018 - Current

Cashier

KFC
01.2016 - 12.2016

Petrol Attendant

Engen 1 Stop
01.2015 - 11.2015

Matric -

Le-Reng Secondary
01.2007 - 12.2009

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Gregory Lebohang MakhoebaneHead Waiter/Floor Manager