Summary
Overview
Work History
Education
Skills
Timeline
Generic
Greg Williams

Greg Williams

Senior Sales/Branch Manager
Johannesburg,GP

Summary

Branch management professional with in-depth experience in overseeing operations and driving business growth. Known for collaborative approach and results-driven mindset. Reliable team player with talent for adapting to changing needs and ensuring consistent performance.

Overview

2026
2026
years of professional experience

Work History

Senior Branch Manager

UFO Furniture
05.2010 - 09.2025
  • Led operational strategies to enhance customer satisfaction and drive sales performance.
  • Developed training programs for staff, fostering a high-performance team culture.
  • Streamlined inventory management processes, reducing excess stock and improving turnover rates.
  • Implemented effective merchandising strategies to optimize product visibility and drive revenue growth.
  • Analyzed market trends to inform strategic decision-making and competitive positioning.
  • Oversaw daily branch operations, ensuring compliance with company policies and procedures.
  • Mentored junior managers, promoting professional development and leadership skills within the team.
  • Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
  • Boosted employee morale through effective communication, recognition initiatives, and opportunities for career development.
  • Built strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Maintained friendly and professional customer interactions.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Owner at Toty's Restaurant

Greg Williams, Toty's Restaurant.
2003 - 2009
  • Directed daily operations, ensuring high standards of food quality and customer service.
  • Implemented cost control measures to optimize restaurant profitability.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Mentored staff in food preparation techniques and customer engagement practices.
  • Analyzed sales data to inform strategic business decisions and menu development.
  • Oversaw compliance with health regulations, maintaining a safe dining environment for patrons.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

General Manager

La Rustica Restaurant
1998 - 2003
  • Oversaw daily operations, ensuring service quality and customer satisfaction.
  • Developed and implemented effective training programs for staff development.
  • Streamlined inventory management processes to reduce waste and optimize costs.
  • Led strategic marketing initiatives that increased local brand awareness and customer engagement.
  • Fostered a positive work environment through team-building activities and open communication.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Floor Manager

Venezia Restaurant
1993 - 1998
  • Supervised daily restaurant operations, ensuring high standards of service and customer satisfaction.
  • Trained and mentored staff on best practices for food safety and customer engagement.
  • Implemented inventory management procedures to optimize stock levels and reduce waste.
  • Coordinated front-of-house activities, enhancing communication between kitchen and service teams.
  • Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Export/Import

Self-employeed
1987 - 1992
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Army

Overseas
1985 - 1987

National security border troops.

Education

Bachelor of Science - Sports And Physical Education

Sports And Physical Education
Overseas
04.2001 -

High School Diploma -

High School
Overseas
04.2001 -

Skills

Operations management

Excellent work ethic

Strong team-builder

Coaching and mentoring

Could be the best buyer for furniture and deco retail company

Timeline

Senior Branch Manager

UFO Furniture
05.2010 - 09.2025

Bachelor of Science - Sports And Physical Education

Sports And Physical Education
04.2001 -

High School Diploma -

High School
04.2001 -

Owner at Toty's Restaurant

Greg Williams, Toty's Restaurant.
2003 - 2009

General Manager

La Rustica Restaurant
1998 - 2003

Floor Manager

Venezia Restaurant
1993 - 1998

Export/Import

Self-employeed
1987 - 1992

Army

Overseas
1985 - 1987
Greg WilliamsSenior Sales/Branch Manager