Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gracious Remofilwe Tshuma

Gracious Remofilwe Tshuma

Student
JOHANNESBURG

Summary

I am Gracious Remofilwe Tshuma. I am an initiative-taking and an ambitious individual seeking an opportunity to provide world class service and grow within your establishment. I obtained my cabin crew license in 2021, I hold a diploma in International Travel Management and currently working on achieving a Bcom in Business Operations with Transport Economics Degree. Given the opportunity, with the skills that I acquire I will perform my duties and utilize my skills with perseverance, dedication, and loyalty.

Overview

2
2
years of professional experience

Work History

Cashier/Food Waiter

King Pie
JOHANNESBURG
01.2021 - 02.2022
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.

Office Assistant

Econovix (Pty) Ltd
JOHANNESBURG
05.2020 - 12.2020
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.

Education

BCom in Business Operations - Transport Economics

North West University
Vanderbijlpark, South Africa
03.2026 - Current

International Travel Management - Tourism And Travel Management

TPTT (Travel Practical Training Tours)
Springs, South Africa
03.2021 - 03.2021

Skills

Customer service: Offered great customer service by marketing the products in store

Customer assistance: Assisted customers to their satisfaction

Payment processing: Handled payments through GAAP system and cash registry

Transport Economics: As a transport economics student, I’ve developed a strong understanding of the economic principles that apply to the transportation industry This includes topics like cost-benefit analysis, pricing strategies, and demand forecasting With this knowledge, I can evaluate different aspects of transport projects and find ways to optimize resources effectively

Problem-Solving: Honed problem-solving skills to address operational challenges, especially in areas such as transportation efficiency, route optimization, and cost reduction

Project Management: In my studies of transport economics, I learned how to effectively manage projects from start to finish This included making sure that we stayed on track with timelines and group assignments while meeting quality standards I’ve gained experience in project planning, risk management, and teamwork, all of which are essential for achieving successful outcomes in our projects

Timeline

BCom in Business Operations - Transport Economics

North West University
03.2026 - Current

International Travel Management - Tourism And Travel Management

TPTT (Travel Practical Training Tours)
03.2021 - 03.2021

Cashier/Food Waiter

King Pie
01.2021 - 02.2022

Office Assistant

Econovix (Pty) Ltd
05.2020 - 12.2020
Gracious Remofilwe TshumaStudent