Gracious Mkhabele
Supervisor
Johannesburg,GP
Summary
Dynamic Concrete Supervisor with a proven track record at NYC Thosholo, excelling in staff management and operations management. Enhanced team productivity through strategic process improvements and effective conflict resolution. Committed to fostering a culture of excellence while implementing safety protocols, ensuring compliance, and driving organizational success.
Overview
7
7
years of professional experience
Work History
Concrete Supervisor
NYC Thosholo
01.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Site Manager
Amulet Group
03.2022 - 12.2024
- Created weekly and monthly reports and presentations for management team.
- Maintained records and logs of work performed and materials and equipment used.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Monitored, coached, and supervised team of 2 trainees in 2023.
Supervisor
AMULET GROUP
09.2021 - 03.2022
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Supervisor
Nkotse Trading
06.2019 - 12.2020
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
No Degree - Civil Engineering
Central Johannesburg College
Johannesburg, South Africa 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Timeline
Concrete Supervisor
NYC Thosholo
01.2025 - Current
Site Manager
Amulet Group
03.2022 - 12.2024
Supervisor
AMULET GROUP
09.2021 - 03.2022
Supervisor
Nkotse Trading
06.2019 - 12.2020
No Degree - Civil Engineering
Central Johannesburg College
04.2001 -