Grace Mthiyane

Summary

Results-driven Group HR Manager offering 15+ years in achieving positive human resources results for various companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.

Overview

16

years of professional experience

9

years of post-secondary education

Work History

Group Human Resources Manager

Goscor (Pty) Ltd

Chloorkop

2 2018 - Current

Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
Managed annual budgeting process for human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
Implemented effective performance management systems for ongoing employee development and growth.
Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Ensured compliance with labour laws and regulations through diligent monitoring of policies and procedures.
Coached managers on how to handle difficult employee situations or disputes professionally while adhering to company policies.
Developed onboarding programs that accelerated new hire integration into the company culture and expectations.
Oversaw HR projects from inception to completion, ensuring timely delivery within budget constraints.
Maintained accurate employee records, ensuring data privacy compliance in line with local legislation requirements.
Championed diversity and inclusion efforts, creating an inclusive environment where all employees can thrive professionally.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Used technologically relevant digital systems to manage payroll and benefits programs.
Instructed senior leaders on appropriate employee corrective steps.
Represented the different organisations in dispute bodies such as CCMA and MEIBC
Managed labour unrest and reduced union representation
Acted as a Senior EE Manager for the Group

Senior Recruitment, Training and Development Officer

Goscor (Pty) Ltd

Chloorkop

05.2012 - 01.2018

Responsibilities included: Recruitment, Training and Development, Payroll Administration
Led staff development seminars on topics such as time management and conflict resolution, enhancing overall workplace productivity.
Provided coaching and mentoring services for individuals seeking career advancement or refinement of specific skills.
Increased overall efficiency by cross-training employees, fostering a more versatile workforce capable of adapting to changing circumstances.
Collaborated with management to identify workforce needs, aligning training efforts with organizational goals.
Enhanced company productivity by identifying knowledge gaps and providing targeted training solutions.
Developed strong relationships with external partners for specialized training opportunities, expanding the company''s in-house expertise.
Championed internal talent development, providing employees with opportunities for growth and promotion within the company.
Evaluated employee performance and tailored individual development plans to address areas of improvement.
Maintained accurate records of employee certifications, ensuring compliance with industry regulations and requirements.
Optimized budget allocation by researching cost-effective training resources without compromising quality or effectiveness of instruction.
Boosted employee retention through designing engaging and informative training sessions.
Assisted in succession planning efforts by identifying high-potential employees and creating tailored leadership development programs.
Improved employee skill sets by developing and implementing comprehensive training programs.
Spearheaded initiatives aimed at promoting a culture of continuous learning among employees, nurturing professional growth across all levels within the organization.
Promptly corresponded with applicants and coordinated and conducted interviews.
Evaluated applicant qualifications against position requirements, identifying top candidates for further consideration by hiring managers.
Managed offer negotiation process between candidates and hiring managers, securing mutually beneficial agreements that contributed to long-term employee satisfaction levels.
Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
Hired employees and initiated new hire paperwork process.
Improved overall hiring quality by partnering with department managers to develop detailed job descriptions and requirements for each role.
Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Streamlined the interview process, resulting in more efficient candidate evaluation and faster decision-making by hiring teams.
Followed up with leads to explain application process and answered questions to increase interest.
Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
Collected market intelligence activity to identify and develop new markets, courses and opportunities.
Incorporated ideas, input, and content for key recruitment and outreach guides for social media and online usage.
Provided coaching on interviewing techniques to hiring managers, enhancing their ability to assess candidate suitability accurately during interviews.
Implemented data-driven recruiting practices by tracking key performance metrics and leveraging insights to inform future strategies.
Reduced time-to-fill for open positions by proactively cultivating a robust talent pipeline through various sourcing techniques.
Explained human resources policies, procedures, laws, standards, and regulations to each employee.
Implemented innovative sourcing techniques to identify passive candidates in competitive industries, resulting in an expanded pool of qualified prospects.
Established strong relationships with external recruitment vendors and agencies, streamlining the hiring process for hard-to-fill positions.
Assisted Admissions Manager with admissions and administration process for ensuring suitability of student recruitment process.
Optimized recruitment budget allocation, utilizing cost-effective strategies such as social media campaigns and targeted job postings.
Developed comprehensive annual undergraduate recruitment plan for domestic full time and transfer students to maximize student enrollment.
Developed strong relationships with local colleges and universities to facilitate a steady flow of high-quality entry-level candidates into the organization.
Increased employee retention rates with the implementation of comprehensive onboarding programs and ongoing professional development opportunities.
Facilitated timely feedback exchanges between candidates and hiring managers throughout the selection process, fostering positive candidate experiences regardless of outcome.
Assisted with writing job postings and job descriptions for boards.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Research Consultant

Talent Africa T/a Signium Africa

Sandton

02.2009 - 04.2012

Facilitated successful negotiations between clients and candidates during offer stage, achieving favorable outcomes for both parties.
Screened interested candidates according to position and client parameters to evaluate qualification for position, interest level, readiness to relocate and community fit.
Collaborated with colleagues on cross-functional projects, leveraging collective expertise to drive superior results for clients.
Used consultative selling skills and probing questions to uncover candidate motivation and needs.
Streamlined the interview process by providing thorough candidate assessments and accurate recommendations to clients.
Contributed to company growth by consistently exceeding placement targets and generating repeat business from satisfied clients.
Formulated sourcing campaigns in collaboration with leader and sourcing team to attract candidates.
Promoted company brand awareness through thought leadership initiatives such as writing articles for industry publications or speaking engagements at conferences.
Built strong relationships with clients and candidates, ensuring clear communication and expectations throughout the recruitment process.
Conducted in-depth market research to stay ahead of industry trends, using insights to inform search strategies and advise clients on competitive positioning.
Encouraged a positive team culture within the executive search department by fostering open communication, collaboration, and ongoing professional development.
Continuously refined search methodologies based on feedback from clients and candidates, ensuring that our approach remained relevant and effective in the ever-changing business landscape.
Attained high levels of client retention by consistently delivering top-tier candidates who exceeded performance expectations postplacement.
Nurtured long-term relationships with placed executives, supporting their ongoing career development and serving as a trusted advisor when needed.
Improved internal processes for candidate sourcing, tracking, and evaluation, resulting in increased efficiency within the team.
Presented qualified candidates to clients by writing compelling cover letters and submitting with required information.
Conducted face-to-face meetings with candidates before client interviews to build rapport, answer questions and prepare to make decision.
Expanded service offerings by identifying additional revenue opportunities through new partnerships or ancillary services related to executive search consulting.
Collaborated with hiring managers to understand job requirements and expectations.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Advertised job opportunities on social media platforms and job boards.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.

Education

Postgraduate Diploma - Labour Law

University of Johannesburg, Johannesburg, South Africa

01.2021 - 12.2021

Bachelor of Laws (LLB) - Law

University of South Africa, Pretoria

01.2023 - 12.2027

National Diploma - Human Resources Management

Ekurhuleni West College, Germiston

01.2007 - 12.2009

Skills

Employee Relations

Recruitment Strategies

HR analytics

HR technology

Organizational Development

Succession Planning

Diversity and Inclusion

Retention Strategies

Leadership Development

Training and mentoring

Legal Compliance

Nextsalaryreview

January

Knownas

Grace

Personal Information

ID Number: 860331 0230 084
Citizenship: South African
Notice Period: 4 weeks
Date of Birth: 03/31/86
Marital Status: Married

Languages

English

Xhosa

Sotho

Tsonga

Zulu

References

Janice Swanepoel, Payroll Manager - Goscor (Pty) Ltd

Mosima Selekisho, Research Director - Signium Africa

Work Availability

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Timeline

University of South Africa - Bachelor of Laws (LLB), Law

01.2023 - 12.2027

University of Johannesburg - Postgraduate Diploma, Labour Law