Microsoft Office
Grace Karen M.B Monteiro
Human Resource Professional
Maputo
Summary
Results-oriented Human Resource Professional with over 6 years' experience in Human Resource field working along side executive teams and multinational companies. Have worked in various sectors such as Consulting, Banking, Oil and Gas, Shipping and ONG. Professional experiences include executive level management, training/employee development, recruitment and selection, Talent Management, Performance Management, Change Management, Culture Transformation and more. Have a passion for cultivating enjoyable and productive work environments. Currently a Culture Ambassador for the current employer.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Human Resource Consultant
Sasol Mozambique
9 2021 - Current
- Recruitment and selection| Lead recruitment and on-boarding of employees whilst ensuring a positive experience for new employees and efficient and compliant process.
- Talent Management | Lead implementation of Talent management processes and ensure these are executed efficiently (identify critical roles, succession planning, top talents, gap analysis).
- Performance Management | Lead Performance Management process, supporting Line Managers with Performance Review and Performance Appraisal as well as loading feedback on HR System.
- HR Process Management| Continuously contributes to increased HR process efficiencies in business, demonstrating an in-depth understanding of HR processes, highlight any inefficiency and recommend corrective actions.
- HR Data Management and Analytics| Support provision of HR data and analytics through accurate and reliable calculations and reports.
- HR Reporting| Compile and present meaningful HR reports through interpretation, comparisons and trend analyses.
- Compensation and Benefit| Provide employees and line managers with a sound understanding of Compensation and Benefits principles, policies and procedures. Work with Remuneration team to implement all Compensation and Benefit actions.
- HR Audits | Conduct HR audits and report on HR metrics to senior management, offering insights and recommendations for continuous improvement.
- Employee Grievances| Mediate and resolve complex employee grievances and conflicts, demonstrating strong negotiation and problem-solving skills.
- Staff Movement and separation (Transfer, Promotions, Redeployment, Rotation, Termination, Retirement, incapacity etc) | Manage efficient and effective implementation of staff movement and separation processes and procedures.
- Change Management| Implement clearly defined change management processes and facilitate successful implementation of change projects, utilizing appropriate
material to support line management and employees in adhering to change expectations. - Employee Relation| Support Employee Relations objectives, providing assistance in providing a first line labour relations consulting service and ensuring accurate, relevant and complete documentation and system management.
Human Resource Coordinator
Mediterranean Shipping Company (MSC) Mozambique
04.2020 - 08.2021
- Recruiting and staffing| Source for candidates by using various recruitment technologies to acquire a high volume of applicants and lead full recruitment process (telephone interviews; scheduling interviews, background checks, prepare Employment Contract etc);
- Talent Management | Manage talent acquisition process to recruit suitable talents for open vacancies and for retention;
- Learning and Development | Work closely with employees selected for Global training sessions to ensure familiarity with online platforms design and deliver internal development trainings and prepare respective training modules and presentations. prepare monthly Learning & Development Report;
- Compensation & Benefits| Assist in the review and recommendation for discussion of salary proposals with Management and coordinate annual salary increase analysis;
- Human Resource Information Systems (H.R.I.S.) and Payroll| Perform monthly payroll processing (on PRIMAVERA) and HR Payroll Reports;
- Employee Relations| promote “open door” environment with all employees and work with CHRO to proactively resolve employee relations issues and document disciplinary actions;
- HR Compliance |Ensure organization is compliant with all employment-related laws and requirements; update and maintain all employee policies; employee file maintenance; ensure new hires complete all Company
Mandatory courses online; - Performance Management | Coordinate Performance Management process, including Performance Review and Performance Appraisal.
Consultant (Human Capital)
Deloitte
07.2019 - 03.2020
- Coordinate various HR Strategic projects such as HR development plan and retention strategy, compensation strategy, performance evaluation, salary survey report, HR function review, and organizational cultural transformation.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed client relationships through regular check-ins and updates on project progress.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Analyst (Human Capital)
Deloitte Mozambique
09.2017 - 07.2019
- Worked on various HR projects such as salary survey report, HR function review, organizational cultural transformation, and HR strategy plan.
- Gathered, organized and input information into digital database.
Consultant
Semente & Victorino Consulting.LDA.
04.2017 - 09.2017
- Provided corporate counseling services including incorporation of companies, compliance, contract negotiation and drafting, recruitment and selection, and administrative tasks.
Education
B.Com. - Human Resource Management
University Of Pretoria
South Africa 04.2001 -
Skills
Trainings
2023 Investment in Excellence (Leadership training) from The Pacific Institute
2020 Advanced Excel Training (Kubicle)
Software
PRIMAVERA Express
SAP
Outlook
Timeline
Human Resource Coordinator
Mediterranean Shipping Company (MSC) Mozambique
04.2020 - 08.2021
Consultant (Human Capital)
Deloitte
07.2019 - 03.2020
Analyst (Human Capital)
Deloitte Mozambique
09.2017 - 07.2019
Consultant
Semente & Victorino Consulting.LDA.
04.2017 - 09.2017
B.Com. - Human Resource Management
University Of Pretoria
04.2001 -
Human Resource Consultant
Sasol Mozambique
9 2021 - Current
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