Travelling around the world
Grace Maunatlala
Johannesburg
Summary
Dear Sir/ Madam
I would like to apply for a job position in your company. I've studied Diploma inTransportation Management at University of johannesburg. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [in Transportation Management] position. I have Excellent reputation for resolving problems and improving customer satisfaction.I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Maintenance Recovery Controller as, finalization clerk
Fleet Africa division of Super Group
07.2014 - 07.2019
- Supplier and invoices administrator
- Position : Service Level Agreement and New Credit Supervisor
Accounts Supervisor
Fleet Africa division of Super
- Department : Customer Call Centre
Inbound Call Centre Agent
Sales Agent
Finrite a Division
Sales Agent and Customer Care Consultant
AON
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintanance Recovery Controller
Fleet Africa
Johannesburg
07.2014 - 07.2019
- Reaaz Burgus
- Contacts : 083 280 0998
- Work : 011 523 4700
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Sales Agent
Finrite Divion of AON
Johannesburg
12.2013 - 06.2014
- Name : Sikhumbuzo Mtetwa
- Contacts : 0787367381
Telesales Agent
Clientele Life
Johannesburg
01.2013 - 06.2023
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Built relationships with customers using strong persuasion and active listening skills.
Education
Diploma - Transportation Management
University of Johannesburg
JOHANNESBURG 01.2016 - 07.2019
BASIC COMPUTER RAINING COURSE - WORK READNESS PROGRAM
AFRICAN TIKKUN
DIEPSLOOT 08.2022 - 11.2022
12 - Business Management
Kwena Molapo High, Tshwane South College
CERTIFICATE - Customer Service
GSI (LINKEDIN)
04.2001 -
Skills
Database finalization
Communication skills
Computer skills
Problem solving skills
Teamworkskills
Customer service skills
Financial Skills
Work skills
Additional Information
- ARCHIVEMENTS , Company. : Clientele Life Achievement 1 : Certificate for Sales Awards in Marketing Most Improved Year : 2013 September Achievement 2 : Certificate for Sales Awards Best New Comer of the Year in Marketing Year : 2013 November
Certification
MOST IMPROVED AGENT
Interests
Timeline
BASIC COMPUTER RAINING COURSE - WORK READNESS PROGRAM
AFRICAN TIKKUN
08.2022 - 11.2022
Diploma - Transportation Management
University of Johannesburg
01.2016 - 07.2019
BEST NEW COMER OF THE YEAR
12-2014
Maintenance Recovery Controller as, finalization clerk
Fleet Africa division of Super Group
07.2014 - 07.2019
Maintanance Recovery Controller
Fleet Africa
07.2014 - 07.2019
MOST IMPROVED AGENT
07-2014
Sales Agent
Finrite Divion of AON
12.2013 - 06.2014
Telesales Agent
Clientele Life
01.2013 - 06.2023
CERTIFICATE - Customer Service
GSI (LINKEDIN)
04.2001 -
Accounts Supervisor
Fleet Africa division of Super
Inbound Call Centre Agent
Sales Agent
Finrite a Division
Sales Agent and Customer Care Consultant
AON
12 - Business Management
Kwena Molapo High, Tshwane South College