Gqibokuhle Ngwane
SAP Junior Consultant
Centurion
Summary
A self-motivated, result oriented and enthusiastic professional SAP Junior consultant, who enjoys being part of a successful and productive team. SAP Consultant with experience in functional support SAP Business solutions in SAP FI-CA , Customer Care, USSD and SAP ISU-Utility. Quick to grasp new ideas and concepts. Even under significant pressure, possesses a strong ability to perform effectively.
Overview
4
4
years of professional experience
7
7
Certifications
Work History
Junior SAP FICA, USSD and Customer Care Consultant
Zimele Technologies/ City Of Tshwane
1 2021 - Current
- IS-U FI-CA(Contract Accounts Receivables and Payables)/Customer Care/ USSD Consultant in Business Support
- End to End handling of issues, incident requests
- Hand on experience in supporting with day-to-day issues for Contract accounts receivables and payables, Customer Care and USSD
- Business Support by interacting and providing immediate resolutions
- Remote support
- Involved in Confidence, Functional Testing and involved in UAT Testing
- Produce Test scenarios and Test scripts that match the Business Requirement
- Prepare and design technical specification document as per the functional specification document.
USSD Functional Analyst
Zimele Technologies/ Eskom IT Group
1 2024 - Current
- Business Support by interacting and providing immediate resolutions
- Remote support
- Involved in Confidence, Functional Testing and involved in UAT Testing
- Produce Test scenarios and Test scripts that match the Business Requirement
- Prepare and design functional specification documents
- Responsible for interacting and gathering business requirements from business.
SAP Intern
Zimele Technologies
12.2020 - 11.2021
- IS-U Consultant in Business Support
- End to End handling of issues, incident requests
- Hand on experience in supporting with day-to-day issues for Contract accounts receivables and payables
- Business Support by interacting and providing immediate resolutions
- Remote support
- Involved in Confidence, Functional Testing and involved in UAT Testing
- Produce Test scenarios and Test scripts that match the Business Requirement
- Teamwork Time Management
Trainee
SAP Young Professional Program
03.2020 - 06.2020
- Selected as one of 25 candidates among 1400 applicants
- Successfully completed 3 months of intensive training as an SAP certified Associate for Modelling and Data Acquisition with SAP BW 7.5 powered by SAP HANA and SAP Analytics Cloud
- Had an opportunity to improve my soft skills through: Round Table Global: Empower 2.0: Preparing trainees emotionally, physically, and spiritually
- We were trained on how to manage and deal with our emotions and feelings in our lives, at workplace where we sometimes find ourselves in certain situations
- Allan Carroll & Associates: Advanced Communication and Presentation Skills, how to communicate and how to do a presentation by interacting and engaging with an audience, displaying confidence
- Trained on how to be a mindful speaker through the power of pause, owning the room, bodily gestures, point of focus and animations
- SAP: Internal Sales Overview: Understanding clients business needs and provide SAP based solutions
- Effective communication and how to ask the right questions to the client
- Taught about the importance of Emotional Intelligence, where we must be aware of our emotions, what they mean and how they are going to affect those who are around us, and to train ourselves or condition ourselves not to react irrationally in certain situations
- Innovate: Design Thinking: Drafting a business scenario using a Persona and Business Model canvas.
Education
Bachelor of Technology: Information Technology (Communication Networks) -
Nelson Mandela University
National Diploma: Information Technology (Communication Networks) - undefined
Nelson Mandela University
Skills
Efficient Documentation Skills
Team Work
Communication
Problem-Solving
Time Management
Contact
Cell Phone Number: 073 954 1543
Email: gqibokuhle@gmail.com
Certification
SAP Certified Associate: Modelling and Data Acquisition with SAP BW 7.5 powered by SAP HANA
Fullnames
Gqibokuhle Sisikelele Ngwane
Personal Information
Nationality: South African
Timeline
SAP Intern
Zimele Technologies
12.2020 - 11.2021
Trainee
SAP Young Professional Program
03.2020 - 06.2020
Junior SAP FICA, USSD and Customer Care Consultant
Zimele Technologies/ City Of Tshwane
1 2021 - Current
USSD Functional Analyst
Zimele Technologies/ Eskom IT Group
1 2024 - Current
Bachelor of Technology: Information Technology (Communication Networks) -
Nelson Mandela University
National Diploma: Information Technology (Communication Networks) - undefined
Nelson Mandela University
Similar Profiles
Murangi NetshisauluMurangi Netshisaulu
Intern: Financial Management Grant at City Of Tshwane MunicipalityIntern: Financial Management Grant at City Of Tshwane Municipality
Bonita DixonBonita Dixon
Administrative officer at City of Tshwane, Corporate and Shared Services, Strategic Human Recourses SectionAdministrative officer at City of Tshwane, Corporate and Shared Services, Strategic Human Recourses Section
SAMUEL CHUKUDUSAMUEL CHUKUDU
Customer Care Consultant at City Of Tshwane MunicipalityCustomer Care Consultant at City Of Tshwane Municipality
Danise LabuschagneDanise Labuschagne
Senior Software Developer at Interfront PTY LTDSenior Software Developer at Interfront PTY LTD
Aquillah KanziAquillah Kanzi
Technical Project Manager at African Society for Laboratory MedicineTechnical Project Manager at African Society for Laboratory Medicine