Gordon Mackie
Supervisor/Manager
Boksburg
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
18
18
years of professional experience
Work History
Deli Supervisor
Roots Butchery
01.2023 - 07.2023
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Store Manager
Smart Home
Standerton
01.2020 - 12.2022
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed inventory control, cash control, and store opening and
Bar Manager
The Horseshoe Guest House
02.2017 - 12.2019
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Operations Supervisor
Emit
01.2016 - 01.2017
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access to products for efficient picking and packing processes.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
Deli Supervisor
Moll Butchery
01.2014 - 01.2015
- Managed inventory levels to ensure adequate stock availability while minimizing overstock and spoilage.
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices..
Operations Supervisor
Business Express Courier
01.2006 - 12.2013
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Education
High School Diploma -
Brakpan Campus FET
Brakpan, Johannesburg 04.2001 -
Skills
Customer Service
undefinedTimeline
Deli Supervisor
Roots Butchery
01.2023 - 07.2023
Store Manager
Smart Home
01.2020 - 12.2022
Bar Manager
The Horseshoe Guest House
02.2017 - 12.2019
Operations Supervisor
Emit
01.2016 - 01.2017
Deli Supervisor
Moll Butchery
01.2014 - 01.2015
Operations Supervisor
Business Express Courier
01.2006 - 12.2013
High School Diploma -
Brakpan Campus FET
04.2001 -
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