Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Hi, I’m

Gopolang Matlou

Sales assistant
Pretoria,GP
Gopolang Matlou

Summary

Reliable, top-notch sales assistant with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

9
years of professional experience
1
Language

Work History

Yuppiechef

Sales Assistant
01.2023 - Current

Job overview

  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Cape union mart (Old khaki)

Retail Sales Assistant
11.2019 - 12.2022

Job overview

  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers and helped with product questions, selections and purchases.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Worked with loss prevention in monitoring shopper behavior.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Mr Price sports

Retail Sales Assistant
05.2017 - 10.2019

Job overview

  • Used POS system to process sales, returns, online orders and gift card activations.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Unisa
Pretoria, GP

NQF6 from ABET teaching
03.2026

University Overview

  • Continuing education in ABET teaching

Manoka high school

Matric from Science, Mathematics,Geography

University Overview

Skills

Point of sale operation

Complex Problem-solving

Processing payments

Visual merchandising

Cash handling

Accomplishments

Accomplishments
  • Achieved highest top seller awards nationally two years in a row by completing Sales with accuracy and efficiency.

Additional Information

Additional Information

Reference:

Old khaki store - Janelle 084 727 6764

Mr Price Sports - Sabelo 079 134 0887

Yuppie chef - Lerato Mahlo 073 724 0936/010 446 7712

Timeline

Sales Assistant
Yuppiechef
01.2023 - Current
Retail Sales Assistant
Cape union mart (Old khaki)
11.2019 - 12.2022
Retail Sales Assistant
Mr Price sports
05.2017 - 10.2019
Manoka high school
Matric from Science, Mathematics,Geography
Unisa
NQF6 from ABET teaching

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Gopolang MatlouSales assistant