Goodwell Katuta
Primrose
Summary
Highly accomplished Systems IT Professional with over 20 years of progressive experience in IT infrastructure, systems administration, networking, cybersecurity, virtualization, and enterprise support across Zimbabwe, Afghanistan, Sudan, and Chad. Demonstrated success in designing, implementing, and managing large-scale IT environments supporting multinational corporations, NGOs, UN missions, and enterprise organizations. Experienced in managing data centers, network security, cloud solutions, virtualization platforms, disaster recovery strategies, and IT governance. Recognized for delivering innovative solutions in some of the world's most challenging operational environments while maintaining exceptional service standards, security compliance, and business continuity.
Overview
21
21
years of professional experience
Work History
IT Support & Consultant
G & G Systems Africa
01.2020 - Current
- Delivered IT support and consultancy services to enhance operational efficiency for diverse organizations.
- Design and implement secure network infrastructures.
- Configure and maintain servers, storage systems, and networking equipment.
- Conduct security assessments and compliance reviews.
- Implemented server room solutions and optimized data center environments for improved performance.
- Deliver routing, switching, and network architecture consultancy.
- Managed web hosting solutions and ensured client websites operated smoothly and securely.
IT Manager
Global BP Solutions
07.2018 - 01.2020
- Oversaw IT operations for 100+ remote users, ensuring seamless connectivity and support.
- Managed server infrastructure, storage, backups, and cloud solutions.
- Collaborated with dental coordinators, developers, designers, accountants, and sales teams to align IT services with business needs.
- Designed and implemented network infrastructure projects.
- Managed VPN technologies including IPSec, PPTP, and L2TP.
- Led HIPAA compliance implementation and documentation.
- Prepared IT budgets and strategic technology plans.
- Developed and managed IT budgets and strategic technology plans to align with organizational goals.
- Achievement: Employee of the Month (2019)
IT Systems & Network Specialist
G & G Systems Africa
01.2016 - 06.2018
- Provided IT support to major clients including Catholic Archdiocese of Harare, Chinawa Law Chambers, African Threads, Mbudzi People's Choice Market, West Property Zimbabwe, West Security Zimbabwe, and Nom-One Enterprise Solutions, enhancing their operational efficiency.
- Designed and deployed infrastructure solutions, optimizing system performance and reliability.
- Managed network security measures, safeguarding client data and ensuring compliance with industry standards.
- Infrastructure design and deployment.
- Internet monitoring solutions.
- Hardware and software support.
- Implemented security gateway to enhance network protection.
- Web design and development.
Support & Networks Consultant
Frampol Investments
10.2010 - 04.2015
- Provided Level 3 support for over 200 enterprise customers.
- Managed data centers and cloud deployments to ensure optimal performance and reliability.
- Configured FortiGate, MikroTik, Cyberoam, Ubiquiti, and EdgeOS solutions.
- Delivered WAN, LAN, wireless, and security solutions.
- Installed and supported Windows Server environments.
- Delivered comprehensive WAN, LAN, wireless, and security solutions to enhance network stability.
- Conducted technical training and seminars to equip teams with necessary skills and knowledge.
- Conducted technical training and seminars.
Network & Communications Engineer
Supreme Support Services
04.2009 - 09.2010
- Designed and deployed large-scale communication infrastructures to enhance connectivity and reliability.
- Installed VSAT and wireless communication systems, facilitating remote communication capabilities.
- Designed and deployed large-scale communication infrastructures.
- Installed VSAT and wireless communication systems.
- Developed IT policies and technical documentation.
- Developed IT policies and technical documentation to standardize procedures and improve compliance.
- Supported Microsoft Dynamics AX ERP.
- Assisted with logistics for United Nations Mission (UNAMID)
IT Systems Administrator
Supreme Support Services
04.2008 - 04.2009
- Supported IT operations for Supreme Fuels, ensuring seamless communications for NATO, ISAF, NGOs, and military operations.
- Assisted with VSAT deployments and established communications infrastructure, enhancing connectivity for remote operations.
- Supported approximately 250 users across multiple locations.
- Implemented backup and disaster recovery procedures.
- Assisted with VSAT deployments and communications infrastructure.
- Installed microwave links and VoIP systems.
- Managed bandwidth allocation and internet usage.
- Managed bandwidth allocation and monitored internet usage to optimize network performance for approximately 250 users.
- Achievement: Employee of the Month (2008)
Systems Engineer
Frampol Investments
04.2005 - 04.2007
- Delivered tailored IT solutions for clients including ZimSwitch, Meikles Africa, Harare International Airport, Leopard Rock Hotel, SPAR, Sandvik, and Montana Meats.
- Implemented and managed robust enterprise LAN and WAN infrastructures to enhance connectivity and performance.
- Administered Exchange Server and Windows Server environments.
- Managed HP ProLiant and StorageWorks platforms.
- Performed server migrations and Active Directory implementations.
- Supported enterprise antivirus and security solutions.
- Developed and maintained MS Access databases using Visual Basic to streamline data management processes.
Education
Cybersecurity Certificate - Current Studies
Alison University
VMware Sales Technical Professional Certification -
VMware USA
Fortinet Sales Certification -
Fortinet USA
Microsoft Desktop Certification -
Microsoft USA
CCNA Practical Certification -
University of Zimbabwe
Diploma in Networking & PC Maintenance -
McMaine School of Computing
Diploma in Micro-Computer Technology -
ComputerLines Training Centre
Some College (No Degree) - CYBERSECURITY (Current Studies)
ALISON UNIVERSITY
USASkills
- Data Centre Design & Implementation
- Systems Administration
- Server Management
- Virtualization (VMware, Hyper-V)
- Storage & Backup Solutions
- Cloud Computing
- Enterprise Networking
- Network Architecture
- LAN/WAN/Wi-Fi Solutions
- Firewalls & Security Management
- Risk Assessment & Compliance
- VPN & Remote Access Solutions
- IT Operations Management
- Project Management
- Team Leadership
- Helpdesk Management
- Strategic Planning
- Training & Development
- IT Consultancy
- Business Development
- Executive Presentations
- Technical Documentation
- Research & Development
- Windows Server
- Windows Desktop Platforms
- Linux
- VMware ESXi
- Hyper-V
- Veeam Backup Solutions
- Fortinet FortiGate
- Cyberoam
- Cisco Security Solutions
- LAN/WAN Technologies
- VLANs
- Wi-Fi Deployments
- Routing & Switching
- BGP, OSPF, RIP, EIGRP
- GRE, IPSec, PPTP, L2TP
- NAS Solutions
- QNAP
- Veritas
- Cloud Infrastructure
- VoIP
- SIP
- IP PBX
- Polycom
- Grandstream
- Active Directory
- DNS
- DHCP
- IIS
- Exchange Server
- Domains
- Email Hosting
- Website Management
- Web Hosting Solutions
Languages
- Shona
- Arabic
- Chewa
- English, Native
- Shona, Fluent
- Arabic, Basic
- Chewa, Basic
Personal Information
Marital Status: Married
Hobbies and Interests
- Emerging Technologies
- Cybersecurity
- Research & Development
- Learning New Languages
- Cricket
- Digital Innovation
Professional References
- Prosper Ngwenya, IT Central Manager, Global BP Solutions, +263 782 124 700, prosper.ngwenya@globalbpsolutions.com
- Neil Padmore, Managing Director, Frampol Investments, +263 772 440 990
- Steven Richards, Infrastructure IT Manager, Supreme Fuel Services (Afghanistan), +93 795 557 852, steven.richards@supreme-group.net
- Pravin Shetty, Senior IT Manager, Supreme Support Services (Sudan), +971 505 787 140, pravin.shetty@supreme-group.net
- S. Ruzive-Chiwara, Lecturer, Computer Lines Training Centre, Zimbabwe
- Webster Manjonjo, IT Central Administration, University of Zimbabwe
Honours And Recognition
- Honorary Doctorate - Ministry, Governance & Strategic Leadership, ANCCI
- USA Ambassador for Peace - Universal Peace Federation (UPF)
Languages
English
First Language
Arabic
Beginner
A1
Urdu
Beginner
A1
Spanish
Beginner
A1
Timeline
IT Support & Consultant
G & G Systems Africa
01.2020 - Current
IT Manager
Global BP Solutions
07.2018 - 01.2020
IT Systems & Network Specialist
G & G Systems Africa
01.2016 - 06.2018
Support & Networks Consultant
Frampol Investments
10.2010 - 04.2015
Network & Communications Engineer
Supreme Support Services
04.2009 - 09.2010
IT Systems Administrator
Supreme Support Services
04.2008 - 04.2009
Systems Engineer
Frampol Investments
04.2005 - 04.2007
Cybersecurity Certificate - Current Studies
Alison University
VMware Sales Technical Professional Certification -
VMware USA
Fortinet Sales Certification -
Fortinet USA
Microsoft Desktop Certification -
Microsoft USA
CCNA Practical Certification -
University of Zimbabwe
Diploma in Networking & PC Maintenance -
McMaine School of Computing
Diploma in Micro-Computer Technology -
ComputerLines Training Centre
Some College (No Degree) - CYBERSECURITY (Current Studies)
ALISON UNIVERSITY