Goodman Vukeya
General Office Assistant
Ekurhuleni
Summary
General Office Assistant supporting front-desk, billing, and inventory operations across sales, shipping, and stock control. Coordinates incoming calls, monthly statistics, and invoice processing while keeping office equipment, records, and customer documentation organized. Improves workflow through accurate follow-up on late payments, freight paperwork, and daily reporting.
Overview
2
2
years of professional experience
Work History
Sales assistant
CASH CRUSADERS
Ekurhuleni
02.2020 - 07.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained organized merchandise displays, contributing to improved store aesthetics and customer engagement.
- Collaborated with team members to execute promotional events, driving increased foot traffic and sales.
Dispatch Clerk
CASH CRUSADERS
Ekurhuleni
02.2020 - 07.2022
- Coordinated dispatch operations, ensuring timely delivery and efficient routing of shipments.
- Managed communication between drivers and clients to resolve issues and enhance service quality.
- Implemented tracking systems to monitor shipment status and improve overall logistics efficiency.
- Trained new team members on dispatch protocols and company policies to maintain operational standards.
Invoice Clerks
CASH CRUSADERS
Ekurhuleni
02.2020 - 07.2022
- Processed high volumes of invoices with precision, ensuring timely payments and compliance with company policies.
- Reconciled discrepancies in billing statements, improving accuracy and reducing errors in accounts payable.
- Managed vendor communications to resolve invoice issues, enhancing relationships and streamlining payment processes.
- Implemented a new electronic invoicing system, increasing efficiency and reducing processing time by 30%.
Stock Controller
CASH CRUSADERS
Ekurhuleni
02.2020 - 07.2022
- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Implemented stock rotation procedures to enhance product freshness and reduce waste.
- Conducted regular audits of inventory records for accuracy and compliance with standards.
- Collaborated with suppliers to streamline order processes and improve delivery timelines.
General Office Assistant
CASH CRUSADERS
02.2020 - 07.2022
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in maintaining inventory records, tracking supplies, and ordering necessary materials.
- Supported customer service efforts by addressing inquiries and resolving issues promptly.
- Implemented filing systems that improved document retrieval efficiency by 30%.
- Trained new staff on office procedures, enhancing overall team productivity and cohesion.
- Facilitated daily mail distribution among employees while also managing outgoing packages using appropriate shipping methods.
Education
Diploma - Business management
Central Johannesburg College
01-2021
Boilermaking
Ekurhuleni Artisan&Skills Training Center
01-2021
Grade 12 - undefined
Photani Secondary school
01-2014
Skills
Customer service
Data entry
Invoice processing
Stock processing
Interpersonal communication
Accounts payable support
Billing support
Document preparation
Calendar coordination
Office inventory control
Microsoft Word
References
- Zanele, Zitha, Administrator, Cash Crusaders
- Godfrey, Ngobeni, Lecture, Central Johannesburg College
Timeline
General Office Assistant
CASH CRUSADERS
02.2020 - 07.2022
Sales assistant
CASH CRUSADERS
02.2020 - 07.2022
Dispatch Clerk
CASH CRUSADERS
02.2020 - 07.2022
Invoice Clerks
CASH CRUSADERS
02.2020 - 07.2022
Stock Controller
CASH CRUSADERS
02.2020 - 07.2022
Grade 12 - undefined
Photani Secondary school
Boilermaking
Ekurhuleni Artisan&Skills Training Center
Diploma - Business management
Central Johannesburg College