Summary
Overview
Work History
Education
Skills
Personal Information
License Code
Timeline
Generic

GONTSE GERALD KGOADI

Graduate Admission Assistant
Soshanguve

Summary

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience
2015
2015
years of post-secondary education

Work History

Graduate Admission Assistant

Independent Institution of Education
02.2021 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Managing databases and records
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.

Invigilator

Rosebank College
11.2018 - Current
  • Ensure good practice during the examination session
  • Deal with any problems that may arise and refer where relevant
  • Maintain confidentiality regarding exam content
  • To check that all students return scripts before leaving the venue
  • Divide the scripts in different groups
  • Return scripts to the assessment distribution room
  • To ensure that all students have an equal opportunity to demonstrate their abilities

Claims assessor

Batsumicare
11.2017 - 10.2018
  • Investigating the scene of the incident, claims management and liability investment
  • Taking statements, the claims handling process and insurance practice
  • Personal insurance practice, commercial insurance practice, life and disability claims.
  • Negotiation with specialist such as solicitors

Call Centre

HPCSA
11.2016 - 10.2017
  • Efficient, courteous communication between the HPCSA and its customers
  • Continuous liaison with different departments to ensure efficiency and clients satisfaction.
  • In-bound calls and logging of queries with Administrator.
  • Advising clients about registration procedures, status of registration and financial queries.
  • Investigating and resolving queries telephonically and through written correspondence
  • Administrative duties i.e. filing and handling of faxes and liaison with clients via email.

Sales Assistant

Edgars Wonder Park
02.2014 - 09.2014
  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Keeping the store tidy and clean.
  • Responsible dealing with customer complaints.
  • Working within established guidelines, particularly with brands.
  • Attaching price tags to merchandise on the shop floor.

Education

Higher Certificate - Business Principles & Practice

Rosebank College (IIE)

Grade 12 - English, Afrikaans, Mathematics Literacy, Life Orientation, Economics, Life Science, Business Studies

Staadpresident CR Swart Hoerskool

Skills

  • Time Management
  • Deadline Adherence
  • Quality Assurance
  • Ability to Work Under Pressure
  • Project Leadership
  • Self-Motivation
  • Fast Learning
  • Data entry
  • Attention to detail
  • Administrative support
  • Workload management
  • Task prioritization

Personal Information

  • Gender: Male
  • Nationality: South African

License Code

B

Timeline

Graduate Admission Assistant

Independent Institution of Education
02.2021 - Current

Invigilator

Rosebank College
11.2018 - Current

Claims assessor

Batsumicare
11.2017 - 10.2018

Call Centre

HPCSA
11.2016 - 10.2017

Sales Assistant

Edgars Wonder Park
02.2014 - 09.2014

Grade 12 - English, Afrikaans, Mathematics Literacy, Life Orientation, Economics, Life Science, Business Studies

Staadpresident CR Swart Hoerskool

Higher Certificate - Business Principles & Practice

Rosebank College (IIE)

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GONTSE GERALD KGOADIGraduate Admission Assistant