Hiking
Gomotsegang Thomas
Test Analyst Team Lead
Summary
Dynamic Test Analyst Lead with a proven track record at Woolworths and FNB Bank, enhancing software quality through strategic test planning and defect tracking. Experienced testing professional prepared for this role with strong focus on team collaboration and achieving results. Skilled in test planning, execution, and defect tracking, ensuring reliable software performance. Dependable in adapting to changing needs and known for thorough analysis and effective problem-solving.
Overview
19
19
years of professional experience
5
5
Languages
1
1
Certificate
Work History
Test Analyst Lead
Woolworths
02.2024 - Current
- Streamlined testing processes for increased efficiency and reduced overall test cycle time.
- Conducted regression testing of existing products.
- Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
- Enhanced product performance with thorough troubleshooting and identification of critical defects.
- Improved software quality by designing and implementing comprehensive test strategies and plans.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Streamlined testing processes to identify areas in need of improvement.
- Managed cross-functional teams, providing guidance and supervision to junior testers and ensuring proper adherence to best practices.
- Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Established regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
- Spearheaded training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Conducted risk assessments for various projects, prioritizing test efforts based on potential impact and resources available.
- Defined and identified test cases for new application development.
- Supported test review, defect control and configuration management within delivery pipeline.
Test Analyst Lead
FNB Connect & Service Provider
08.2014 - 04.2023
- Managed resources effectively, ensuring optimal utilization of personnel, tools, and equipment during test execution.
- Maintained a robust test environment by performing regular maintenance and updates, ensuring optimal system performance during testing.
- Reviewed test cases created by team members to ensure accuracy, completeness, and adherence to established standards.
- Involved in planning and scheduling of Projects and Work Requests for the Business Unit.
- Participation in JAD (Joint Application Design)
sessions. - Quality Assurance of Business Requirements
Specification. - Identify the scope of the testing required for a
particular release based on the requirements
document. - Writing of a Test Plan and Implementation Plan,
having it reviewed and approved by management and development team. - Identify and put in place the required testing metrics.
- Identifying testing effort needed by calculating the
size of the projects/work requests for a release. - Ensuring that the test environments have been
properly setup and configured.
Test Analyst (Manual Test)
FNB Connect & Service Provider
12.2013 - 07.2014
- Reviewed all test cases for quality and identified additional areas to review.
- Participated in available trainings to improve software knowledge.
- Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.
- Reduced production issues by implementing rigorous regression testing before each release.
- Optimized test cases to maximize success of manual software testing.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Involved in planning and scheduling of Projects and
Work Requests for the Business Unit. - Participation in JAD (Joint Application Design)
sessions. - Quality Assurance and Conforming to Business Requirements Specification.
- Identify the scope of the testing required for a
particular release based on the requirements
document. - Writing of a Test Plan and Implementation Plan,
having it reviewed and approved by management and development team. - Identify and put in place the required testing metrics.
- Identifying testing effort needed by calculating the
size of the projects/work requests for a release.
Test Analyst (Manual)
FNB Mobile Banking Solutions
12.2013 - 07.2014
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Reduced production issues by implementing rigorous regression testing before each release.
- Optimized test cases to maximize success of manual software testing.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Participation in JAD Sessions
- Quality Assurance of Business Requirements Specification.
- Analyze Test Requirements.
- Identify Test Scenarios.
- Conducting Reviews on Test Cases.
- Design Test Cases.
- Execute Test Cases.
- Log and Track Defects.
- Perform Regression Testing.
- Liaison with Project Team Members.
- Report Extraction
Junior Test Analyst (Manual)
FNB Contact Centre IT
02.2008 - 11.2010
- Contributed to increased product reliability through meticulous attention to detail in bug report documentation.
- Fostered positive stakeholder relationships through proactive involvement in requirement reviews and clarification sessions, ensuring alignment between expected behavior and test scenarios.
- Optimized resource allocation by effectively balancing workload across multiple projects, demonstrating strong multitasking capabilities.
- Execute test cases created to test functionality.
- Log defects and track the defects until they are
resolved. - Liaise with developers and other stakeholders
including end users to resolve issues raised through
regression testing the application under test.
Pricing Specialist
FNB Contact Centre
05.2006 - 01.2008
- Stopping of cheques and debit orders.
- Logging clients complaints & It3b certificates.
- Loading of in-contact Service.
- Increase of ATM daily limits.
- Balance and Statements inquiry.
- Registering clients for Telephone Banking.
- Supplying External Banks with Magtape.
- Giving advice and changing clients pricing option
- Account confirmations
Education
Diploma - Systems Development (Currently Studying)
Boston Business College
Johannesburg, South Africa 04.2001 -
Information Technology
Boston Business College
Johannesburg, South Africa11-2004
Skills
Agile methodology
Test planning
Defect tracking
Functional testing
Test reporting
End-to-end testing
Test execution
Regression testing
Integration testing
Software development life cycle
Test data preparation
User acceptance testing
Test documentation
Requirements analysis
Mobile app testing
Manual test analysis
Test case design
Test strategy development
Waterfall mode
Adaptability and flexibility
Multitasking Abilities
Test plans and test methodologies
Problem-solving abilities
Software development tools: JIRA, confluence
Web and mobile application QA
Defect tracking and reporting
Team mentoring and collaboration
Problem-solving
Analytical thinking
Attention to detail
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with team of 20 in the development of FNB Connect Service Provider.
- Awarded Best Rookie Performer of the year 2009
(FNB IT Contact Centre).
Interests
Netball
Listening Music
Cooking
Hiking, Netball, Reading
To me, hiking means connecting with nature, enjoying the outdoors, and finding a sense of adventure and tranquility through exploring trails and landscapes. It is a form of therapy. Netball is a sport I played as a young girl age 7, this is my favorite sport and it holds a dear place in my heart as it allowed me opportunities of travelling around the country at a young age. With reading, I want to get into the characters' head, to feel their emotions and know their thoughts. Also, to admire an author's style and learn more! There's so much wisdom in books!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLanguages
English
Advanced (C1)
Software
Fundamentals of Testing Time Quantum Quality Centre V12 FNB Internal Training Writing Effective Test Cases Time Quantum Mastering Test Designs Time Quantum ISTQB Foundation Certificate iLab (Test & Data Services) Ignite Womens Development Programme The Networking Company Agile Fundamentals – IndigoCube
Certification
ISTQB Foundation Certificate iLab (Test & Data Services)
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Test Analyst Lead
Woolworths
02.2024 - Current
Test Analyst Lead
FNB Connect & Service Provider
08.2014 - 04.2023
Test Analyst (Manual Test)
FNB Connect & Service Provider
12.2013 - 07.2014
Test Analyst (Manual)
FNB Mobile Banking Solutions
12.2013 - 07.2014
Junior Test Analyst (Manual)
FNB Contact Centre IT
02.2008 - 11.2010
Pricing Specialist
FNB Contact Centre
05.2006 - 01.2008
Diploma - Systems Development (Currently Studying)
Boston Business College
04.2001 -
Information Technology
Boston Business College