Goitseone Nhlapo
Hammanskraal, Pretoria
Summary
Certified ISTQB software tester and Business Analyst with 3 years of industry success. Skilled in responding to evolving business needs and conducting comprehensive operational assessments. Proficient in quantitative analysis and implementing effective testing strategies. Experienced in business and systems requirements, user acceptance testing, and end-user training.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SOFTWARE TESTER AND BUSINESS ANALYST
Softmeet
05.2023 - 05.2024
- Requirement Gathering and Analysis
- Business Process Improvements
- Solution Assessment and Validation
- Facilitate User Acceptance Testing (UAT)
- Project Management Support
- Definition of Scope and Objectives
- Tracking of Project Progress
- Facilitating of Communications
- Conducting of Meetings
- Data Analysis
- Creation of Reports
- Training and Supporting
- Strategic Planning
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Improved software quality by executing comprehensive test plans and meticulously documenting results.
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Conducted thorough regression testing of previous builds to verify bug fixes and maintain application stability.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Conducted thorough post-release testing on software updates, ensuring seamless functionality and maintaining a high level of customer satisfaction.
- Ensured compatibility across multiple platforms by diligently performing cross-browser and cross-device tests on web-based applications.
- Carried out tests to identify, report and repair bugs and glitches.
BUSINESS OPERATIONS ASSISTANT
3G'S Komati Corporation
01.2019 - 04.2023
- Day to Day Business Operations
- Truck Load Tracking
- Invoicing and Submitting SARS Returns for company
- Meeting Schedules
- Truck Driver Monitoring
- Expense Tracking
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Collaborated with cross-functional teams to develop and execute business initiatives, increasing overall efficiency.
- Supported management in decision-making by providing comprehensive data analysis and reporting.
- Optimized resource allocation by accurately tracking personnel availability and project demands, ensuring the efficient completion of tasks.
BUSINESS ANALYST AND SYSTEM TESTER
Flowcentric Solutions
04.2019 - 06.2019
- Created Test Plans & Test Cases
- Testing quality of the system before it goes live
- Validation of the specification is according to client requirements
- Functional Specification (Creating, Updating and Reviewing)
- Collaborated with stakeholders to identify business needs and data sources.
- Designed and developed data pipelines to acquire, clean and process data.
- Generated ad-hoc reports to evaluate specific business requirements.
- Utilized data visualization techniques to present and explain complex data sets.
SYSTEM TESTER
Flowcentric Technologies
01.2018 - 02.2019
- Reports Creation
- Test Plans & Test Cases creation
- Functional Specification (Creation, Update and Review)
- Testing process flow of the system
- Testing quality of the system before it goes live
- Validating if specification is according to client requirements
- Analysing, designing, modelling and optimizing business processes
- Using project methodologies such as Agile and Waterfall to implement (Business Process Management) BPM Processes
- Analyzing and documenting of existing business activities
- Optimized resource allocation by prioritizing critical test cases, resulting in significant cost savings during project implementation.
- Verified acceptance by developing and implementing automated and manual application features and regression tests.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Improved software quality by executing thorough test cases and identifying critical defects.
SOLUTIONS DEVELOPMENT CONSULTANT INTERN
Flowcentric Technologies
01.2017 - 10.2017
- Developing web applications for clients and internal projects
- Using Process Suit Product for Developing
- Designing Documentation (Functional Specification, Test Plan, Test Cases)
- Creating Reports using SSRS
DATA CAPTURER
Regucom & Kano JV
08.2015 - 11.2015
- Migrating from file-based software
- Making sure that data captured checks out
- Evaluating and validating discrepancy in the amounts
Education
BSC DEGREE - INFORMATION TECHNOLOGY
CTI Education Group
01.2016
MATRIC -
Prestige College
01.2012
Skills
- Requirements Analysis
- Data Analysis
- Modelling Techniques
- Software Proficiency
- Technical Writing
- Technical Proficiency
- Problem Solving
- Business Process Improvement
- Communication Skills
- Interpersonal Skills
- Strategic Skills
- Agile Methodology
References
Gopolang Komati | 3G'S KOMATI CORPORATION | 083 990 9098
Khopotso | Softmeet | 063 652 5326
Projectsroles
- Business Analyst, FAMOUS BRAND
- Business Analyst, EXPERIAN
- Software Tester, TSHWANE FRESH PRODUCE MARKET
- Business Analyst, ROAD ACCIDENT FUND (RAF)
Certification
ISTQB FOUNDATION
Timeline
SOFTWARE TESTER AND BUSINESS ANALYST
Softmeet
05.2023 - 05.2024
BUSINESS ANALYST AND SYSTEM TESTER
Flowcentric Solutions
04.2019 - 06.2019
BUSINESS OPERATIONS ASSISTANT
3G'S Komati Corporation
01.2019 - 04.2023
SYSTEM TESTER
Flowcentric Technologies
01.2018 - 02.2019
SOLUTIONS DEVELOPMENT CONSULTANT INTERN
Flowcentric Technologies
01.2017 - 10.2017
DATA CAPTURER
Regucom & Kano JV
08.2015 - 11.2015
MATRIC -
Prestige College
BSC DEGREE - INFORMATION TECHNOLOGY
CTI Education Group
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