Hardworking and focused Administrative professional offering excellent communication, planning and prioritisation skills demonstrated through a decade of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Work History
Administrative Specialist
PRIMZAC Pty Ltd
Midrand
05.2025 - Current
Implemented best practices for data entry, reducing errors in database management.
Enhanced digital security measures, contributed to safeguarding against data breaches.
Improved document management with implementation of digital archiving system, making retrieval more efficient.
Reduced operational costs by negotiating contracts with vendors and suppliers for better pricing and terms.
Assisted in maintaining a positive workplace environment through active participation in employee engagement initiatives.
Enhanced office efficiency by streamlining filing systems, resulting in easier access to critical documents.
Optimized office space usage, arranging layouts that fostered better work environment.
Fostered a collaborative atmosphere by acting as a liaison between departments to ensure timely delivery of information and resources.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Supported HR activities, contributed to smoother recruitment and onboarding process.
Handled incoming and outgoing mail.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Managed filing system, entered data and completed other clerical tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Credit & Collections Consultant
African Bank Limited
Midrand
12.2022 - 04.2025
Assisted clients with filing for bankruptcy and other debt-relief options.
Responded to client concerns and questions about queries, credit bureau and methods to reduce debts.
Negotiated telephonically with clients to arrange for payment adjustments, interest rate reductions or payment plans.
Measure compliance, identity risk and make recommendations for achieving compliance by using current information and other available resources available
Managed time efficiently in order to complete all tasks within deadlines and met KPI and KRA target
Negotiated contracts and agreements on behalf of clients, securing favorable terms and conditions.
Directed market entry strategies for clients looking to expand into new territories, ensuring compliance and cultural alignment.
Collected, arranged, and input information into database system.
Frequently inspected production area to verify proper equipment operation.