Godfrey Tshepo Dintwe
Free State
Summary
Dynamic Centre Manager at JHI Retail with a proven track record in operations management and staff leadership. Spearheaded marketing campaigns that boosted foot traffic and sales, while implementing compliance protocols that enhanced safety. Expert in data analysis and fostering interdepartmental collaboration to drive continuous improvement and tenant satisfaction.
Overview
6
6
years of professional experience
Work History
Centre Manager
JHI Retail
09.2022 - 01.2025
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to the center.
- Implemented rigorous health and safety protocols, significantly reducing incidents within center premises.
- Successfully navigated center through challenging period by adapting services to meet changing customer needs.
- To manage a centre by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound.
- Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, making sure that tenants meet required standards and contractual obligations with reference to user clauses
- Manage and control personnel, service contractors, maintenance & repairs, revamps, tenant installations, inspections and general building administration.
- OHS Act & other statutory requirements, Implemented rigorous health and safety protocols, significantly reducing incidents within center premises.
- Marketing of vacant space & Renewals, Broker queries, assistance with deals
- Budgeting: Income & Expense Control by providing inputs into income & expense budgets based on knowledge of the property market in the cluster
- Retail Management & Tenant Turnover Performance Evaluation, Trading Density Management (obtain turnover figures, analyses and discuss with tenants, discuss corrective measures), improve foot counts
- Reporting & Management Meetings Prepare management pack, in conjunction with Finance, co-ordinate, arrange & attend management meetings
Property Manager
JHI Retail
10.2020 - 08.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Accountant
JHI Retail
06.2019 - 09.2020
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Improved budget forecasting accuracy with detailed variance analysis between actual and budgeted figures.
Education
No Degree -
Unisa
Bloemfontein, South AfricaSkills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Facility management
- Data analysis
- Compliance monitoring
Timeline
Centre Manager
JHI Retail
09.2022 - 01.2025
Property Manager
JHI Retail
10.2020 - 08.2022
Accountant
JHI Retail
06.2019 - 09.2020
No Degree -
Unisa
Similar Profiles
Eric Van Der WesthuizenEric Van Der Westhuizen
Building Service Manager at JHI Retail PTY (LTD) - EXCELLERATEBuilding Service Manager at JHI Retail PTY (LTD) - EXCELLERATE
Shannon RuleShannon Rule
Credit Controller at Excellerate JHICredit Controller at Excellerate JHI
Mapule MaragelaMapule Maragela
Property Manager at Excellerate JHIProperty Manager at Excellerate JHI