Godfrey Ncube
Johannesburg
Summary
Experienced wine sommelier with a robust background in both customer-facing roles and backend wine management, adept at curating diverse wine selections to match a variety of palates and occasions. Skilled in orchestrating wine-related events that engage clientele and promote wine appreciation, while maintaining optimal cellar conditions and inventory control to ensure quality and cost-effectiveness. Committed to elevating the dining experience through knowledgeable service, innovative pairing strategies, and seamless team coordination in fast-paced hospitality environments.
Overview
13
13
years of professional experience
Work History
Wine Sommelier
Laboqueria Restaurant
Johannesburg
05.2019 - Current
- Welcome and greet guests in a warm and professional manner, creating a positive first impression of the establishment.
- Curate an extensive wine list featuring a variety of international and local labels, enhancing the dining experience for guests.
- Conducted regular wine tastings and educational seminars for guests, promoting wine knowledge and appreciation.
- Collaborate with executive chefs to create wine pairings for gourmet menus, resulting in a 15% increase in wine sales.
- Manage inventory and procurement of wine and beverage supplies, ensuring availability and quality while adhering to budget constraints.
- Lead wine service and education for a team of 20+ dining staff, improving overall service quality and guest experiences.
- Coordinate special events such as wine dinners, cellar tours, and private tastings for VIP guests.
- Maintain wine cellar organization and ensure proper storage conditions, reducing spoilage and loss.
Wine Waiter
The Houghton Hotel
Johannesburg
08.2017 - 04.2019
- Supported senior sommelier in daily operations, including inventory management, wine service, and guest interactions.
- Participated in menu tastings and pairing sessions, contributing to the creation of cohesive dining experiences.
- Organized and maintained wine storage areas, ensuring optimal conditions for wine preservation.
- Played a key role in achieving high scores in guest satisfaction surveys related to wine service and dining experiences.
- Created and updated the wine list in coordination with chefs and the Food and Beverage Manager.
- Advised guests on wines based on their personal tastes and food choices.
- Informed guests about different varieties of wines and prices.
- Ensured wines are served at the right temperature and within the proper glassware.
- Stored open bottles properly to maintain strong taste.
Wine Waiter and Head Waiter
The Bullrun Restaurant at the Balalaika Hotel
Johannesburg
03.2013 - 06.2016
- Advised guests on wine selections to pair with their meal and making recommendations based on their preferences and budget.
- Maintained and organized the restaurant's wine list, including ordering and restocking inventory as needed.
- Stayed up-to-date on industry trends and new wines and attending wine tastings and events to further their knowledge and education.
- Assisted in the training of front-of-house staff on wine service and pairing techniques.
- Managed the restaurant's wine cellar, including temperature control and proper storage.
Education
Diploma in Education -
United College of Education
Bulawayo, ZimbabweWSET Level 2 in Wines -
Wine and Spirits Education Trust
Skills
- Communication skills
- Good communication skills
- Creative problem-solving
- Cultural Awareness
- Dedicated
- Passion
- Problem Solver
- Team Player
- Wine Knowledge
- Attention to Detail
- Time Management
- Professionalism
Languages
- English
- IsiZulu
Personal Information
Gender: Male
Timeline
Wine Sommelier
Laboqueria Restaurant
05.2019 - Current
Wine Waiter
The Houghton Hotel
08.2017 - 04.2019
Wine Waiter and Head Waiter
The Bullrun Restaurant at the Balalaika Hotel
03.2013 - 06.2016
Diploma in Education -
United College of Education
WSET Level 2 in Wines -
Wine and Spirits Education Trust