Glynicia Baloyi (CF.APMP)
Maplewood on 10th Complex - Boksburg.
Summary
Strategic Bid and Tender Management professional with a strong track record in delivering compliant, high-quality submissions across multi-million rand opportunities. Experienced in managing high-volume bid pipelines within both consulting and corporate environments, with exposure to fleet management and integrated facilities services. Adept at leading cross-functional teams, shaping bid strategies, and driving competitive positioning. Brings a unique combination of bid expertise and operational leadership in facilities and contract management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Success Manager
nFold - Strategic Proposal and Pitch Consulting
Midrand, Johannesburg, South Africa
03.2025 - Current
- Operate as a bid consultant, providing strategic and operational support to a key client.
- Lead multiple concurrent bids while maintaining compliance and quality standards.
- Coordinate cross-functional teams to develop compliant and compelling proposals.
- Develop bid strategies aligned with the client, and business objectives.
- Manage timelines, governance, and submission processes.
- Review and refine proposal content to ensure clarity, consistency, and competitiveness.
- Conducted regular review meetings with clients, assessing service performance and aligning future objectives.
- Coordinate inputs from SMEs and stakeholders to develop compelling bid content.
- Review, format, and proofread submissions to ensure quality and brand alignment.
- Developed high-quality sales presentations.
Bid Manager
Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
05.2023 - 02.2025
- Managed the full tender lifecycle from identification to submission.
- Developed compliant bid documentation and ensured alignment with requirements.
- Coordinated internal stakeholders to compile high-quality submissions.
- Maintained tender databases and document control systems.
- Identified risks and opportunities within tender requirements.
- Maintained accurate records of all bid documents, communications, and decisions for audit purposes and future reference.
- Successfully handled multiple large-scale bids under tight deadlines.
- Supported complex, multi-service tenders (cleaning, security, landscaping, maintenance, etc.).
- Maintained accurate CRM records and supported reporting requirements for the sales team.
- Promoted best practices in CRM usage, ensuring consistency and compliance across the team.
- Liaised with clients during the bid clarification stage to address queries and reinforce the company's value proposition.
- Implemented risk management strategies to identify and mitigate potential issues in bid proposals.
Business Development Administrator
Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
09.2018 - 02.2023
- Coordinated and compiled tender submissions.
- Managed the CRM system (Salesforce), and maintained accurate records.
- Completed vendor registrations and compliance documentation.
- Supported sales and business development teams.
- Assisted with presentations, bid documentation, and submissions.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for the sales team.
- Supported the sales team by preparing and refining presentations for client engagements and tender submissions.
- Provide administrative and coordination support to the sales team.
- Schedule and coordinate bid meetings, deadlines, and stakeholder input.
- Serve as the central point of contact for tender-related communications.
- Completing vendor form registrations.
Interim Facilities Manager (Perskor Park)
Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
05.2019 - 02.2021
- Managed day-to-day facilities operations across multiple service lines, including security, landscaping, and maintenance.
- Ensured full compliance with SLA requirements, health and safety regulations, and client expectations.
- Supervised on-site teams and contractors to maintain service quality and operational efficiency.
- Developed and presented monthly reports, including operational performance, cost analysis, and other relevant metrics.
- Identified cost-saving opportunities and implemented efficiency improvements across services.
- Coordinated planned preventative maintenance (PPM) schedules to minimise operational disruptions.
- Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
- Acted as the primary client liaison, ensuring high levels of client satisfaction and issue resolution
Interim Contracts Manager (JLL Phillips)
Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
04.2019 - 07.2019
- Managed contract performance, ensuring service delivery aligned with contractual obligations and KPIs.
- Maintained strong client relationships through professional communication and responsiveness.
- Oversaw the financial aspects of the contract, including cost control and ad-hoc work approvals.
- Conducted reconciliations to ensure accurate billing and prevent revenue leakage
- Ensured all service requests and ad-hoc tasks were delivered within agreed timelines and budgets.
- Monitored contract risks and implemented mitigation strategies.
Mobilisation & Interim Facilities Manager Trainee
Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
10.2018 - 02.2019
- Led the mobilisation of integrated facilities management services across multiple sites and multiple service lines for Sifiso Learning Group (SLG).
- Coordinated the onboarding of service lines, including recruitment, induction, and staff vetting.
- Facilitated client kick-off meetings and established clear communication, reporting, and structures.
- Procured equipment, resources, and uniforms to ensure operational readiness.
- Ensured a smooth transition from implementation to steady-state operations.
- Monitored service delivery to ensure alignment with SLAs and client expectations.
- Supported the development of communication strategies between stakeholders.
Education
Postgraduate Certificate in Education - Education (Senior Phase & FET)
University of South Africa (UNISA)
01-2021
Bachelors Degree - Marketing and Business Management
Damelin (Pty) Ltd
01-2017
Skills
- Customer relationship management
- Client communication
- Customer retention strategies
- Cross-functional collaboration
- SharePoint and document management
- Canva
- Electronic tender platforms (Ariba, Coupa, Oracle, etc)
- Bid and proposal management
- Tender Compliance and Governance
- Bid strategy development
- Stakeholder engagement
- High-volume bid management
- Project and deadline management
- CRM systems (Salesforce)
- MS Office (Word, Excel, and PowerPoint)
- RFP, RFQ, RFI, EOI, ITT and PQQ submissions
- Presentation development
Languages
English
Beginner
A1
Afrikaans
Intermediate
B1
Certification
- APMP Foundation Certificate
- Business Administration Level 4 (SETA)
- Facilitator Course Level 5 (SETA)
- Assessor Course Level 5 (SETA)
- Moderator Course Level 5 (SETA)
- 120-Hour TEFL Certificate
References
Mologadi Moshapo
- Role: Solutions Manager, Servest (Pty) Ltd
- Email Address: MologadiM.servest.co.za
- Contact Number: 071 676 3057
Dheshnee Naidoo
- Role: Win Works Executive, nFold - Strategic Proposal and Pitch Consulting
- Email Address: Dheshnee@nfold.com
- Contact Number: 083 447 0573
Ronald Chapman
- Role: Solutions Architect, CBRE Excellerate
- Email Address: ronald.chapman@cbreexcellerate.com
- Contact Number: 082 821 0007
Timeline
Success Manager
nFold - Strategic Proposal and Pitch Consulting
03.2025 - Current
Bid Manager
Servest (Pty) Ltd
05.2023 - 02.2025
Interim Facilities Manager (Perskor Park)
Servest (Pty) Ltd
05.2019 - 02.2021
Interim Contracts Manager (JLL Phillips)
Servest (Pty) Ltd
04.2019 - 07.2019
Mobilisation & Interim Facilities Manager Trainee
Servest (Pty) Ltd
10.2018 - 02.2019
Business Development Administrator
Servest (Pty) Ltd
09.2018 - 02.2023
Postgraduate Certificate in Education - Education (Senior Phase & FET)
University of South Africa (UNISA)
Bachelors Degree - Marketing and Business Management
Damelin (Pty) Ltd