Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Glynicia Baloyi (CF.APMP)

Maplewood on 10th Complex - Boksburg.

Summary

Strategic Bid and Tender Management professional with a strong track record in delivering compliant, high-quality submissions across multi-million rand opportunities. Experienced in managing high-volume bid pipelines within both consulting and corporate environments, with exposure to fleet management and integrated facilities services. Adept at leading cross-functional teams, shaping bid strategies, and driving competitive positioning. Brings a unique combination of bid expertise and operational leadership in facilities and contract management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Success Manager

nFold - Strategic Proposal and Pitch Consulting
Midrand, Johannesburg, South Africa
03.2025 - Current
  • Operate as a bid consultant, providing strategic and operational support to a key client.
  • Lead multiple concurrent bids while maintaining compliance and quality standards.
  • Coordinate cross-functional teams to develop compliant and compelling proposals.
  • Develop bid strategies aligned with the client, and business objectives.
  • Manage timelines, governance, and submission processes.
  • Review and refine proposal content to ensure clarity, consistency, and competitiveness.
  • Conducted regular review meetings with clients, assessing service performance and aligning future objectives.
  • Coordinate inputs from SMEs and stakeholders to develop compelling bid content.
  • Review, format, and proofread submissions to ensure quality and brand alignment.
  • Developed high-quality sales presentations.

Bid Manager

Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
05.2023 - 02.2025
  • Managed the full tender lifecycle from identification to submission.
  • Developed compliant bid documentation and ensured alignment with requirements.
  • Coordinated internal stakeholders to compile high-quality submissions.
  • Maintained tender databases and document control systems.
  • Identified risks and opportunities within tender requirements.
  • Maintained accurate records of all bid documents, communications, and decisions for audit purposes and future reference.
  • Successfully handled multiple large-scale bids under tight deadlines.
  • Supported complex, multi-service tenders (cleaning, security, landscaping, maintenance, etc.).
  • Maintained accurate CRM records and supported reporting requirements for the sales team.
  • Promoted best practices in CRM usage, ensuring consistency and compliance across the team.
  • Liaised with clients during the bid clarification stage to address queries and reinforce the company's value proposition.
  • Implemented risk management strategies to identify and mitigate potential issues in bid proposals.

Business Development Administrator

Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
09.2018 - 02.2023
  • Coordinated and compiled tender submissions.
  • Managed the CRM system (Salesforce), and maintained accurate records.
  • Completed vendor registrations and compliance documentation.
  • Supported sales and business development teams.
  • Assisted with presentations, bid documentation, and submissions.
  • Administered physical and digital filing systems, keeping records well-organised and easily retrievable for the sales team.
  • Supported the sales team by preparing and refining presentations for client engagements and tender submissions.
  • Provide administrative and coordination support to the sales team.
  • Schedule and coordinate bid meetings, deadlines, and stakeholder input.
  • Serve as the central point of contact for tender-related communications.
  • Completing vendor form registrations.

Interim Facilities Manager (Perskor Park)

Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
05.2019 - 02.2021
  • Managed day-to-day facilities operations across multiple service lines, including security, landscaping, and maintenance.
  • Ensured full compliance with SLA requirements, health and safety regulations, and client expectations.
  • Supervised on-site teams and contractors to maintain service quality and operational efficiency.
  • Developed and presented monthly reports, including operational performance, cost analysis, and other relevant metrics.
  • Identified cost-saving opportunities and implemented efficiency improvements across services.
  • Coordinated planned preventative maintenance (PPM) schedules to minimise operational disruptions.
  • Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
  • Acted as the primary client liaison, ensuring high levels of client satisfaction and issue resolution

Interim Contracts Manager (JLL Phillips)

Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
04.2019 - 07.2019
  • Managed contract performance, ensuring service delivery aligned with contractual obligations and KPIs.
  • Maintained strong client relationships through professional communication and responsiveness.
  • Oversaw the financial aspects of the contract, including cost control and ad-hoc work approvals.
  • Conducted reconciliations to ensure accurate billing and prevent revenue leakage
  • Ensured all service requests and ad-hoc tasks were delivered within agreed timelines and budgets.
  • Monitored contract risks and implemented mitigation strategies.

Mobilisation & Interim Facilities Manager Trainee

Servest (Pty) Ltd
Midrand, Johannesburg, South Africa
10.2018 - 02.2019
  • Led the mobilisation of integrated facilities management services across multiple sites and multiple service lines for Sifiso Learning Group (SLG).
  • Coordinated the onboarding of service lines, including recruitment, induction, and staff vetting.
  • Facilitated client kick-off meetings and established clear communication, reporting, and structures.
  • Procured equipment, resources, and uniforms to ensure operational readiness.
  • Ensured a smooth transition from implementation to steady-state operations.
  • Monitored service delivery to ensure alignment with SLAs and client expectations.
  • Supported the development of communication strategies between stakeholders.

Education

Postgraduate Certificate in Education - Education (Senior Phase & FET)

University of South Africa (UNISA)
01-2021

Bachelors Degree - Marketing and Business Management

Damelin (Pty) Ltd
01-2017

Skills

  • Customer relationship management
  • Client communication
  • Customer retention strategies
  • Cross-functional collaboration
  • SharePoint and document management
  • Canva
  • Electronic tender platforms (Ariba, Coupa, Oracle, etc)
  • Bid and proposal management
  • Tender Compliance and Governance
  • Bid strategy development
  • Stakeholder engagement
  • High-volume bid management
  • Project and deadline management
  • CRM systems (Salesforce)
  • MS Office (Word, Excel, and PowerPoint)
  • RFP, RFQ, RFI, EOI, ITT and PQQ submissions
  • Presentation development

Languages

English
Beginner
A1
Afrikaans
Intermediate
B1

Certification

  • APMP Foundation Certificate
  • Business Administration Level 4 (SETA)
  • Facilitator Course Level 5 (SETA)
  • Assessor Course Level 5 (SETA)
  • Moderator Course Level 5 (SETA)
  • 120-Hour TEFL Certificate

References

Mologadi Moshapo

  • Role: Solutions Manager, Servest (Pty) Ltd
  • Email Address: MologadiM.servest.co.za
  • Contact Number: 071 676 3057

Dheshnee Naidoo

  • Role: Win Works Executive, nFold - Strategic Proposal and Pitch Consulting
  • Email Address: Dheshnee@nfold.com
  • Contact Number: 083 447 0573

Ronald Chapman

  • Role: Solutions Architect, CBRE Excellerate
  • Email Address: ronald.chapman@cbreexcellerate.com
  • Contact Number: 082 821 0007

Timeline

Success Manager

nFold - Strategic Proposal and Pitch Consulting
03.2025 - Current

Bid Manager

Servest (Pty) Ltd
05.2023 - 02.2025

Interim Facilities Manager (Perskor Park)

Servest (Pty) Ltd
05.2019 - 02.2021

Interim Contracts Manager (JLL Phillips)

Servest (Pty) Ltd
04.2019 - 07.2019

Mobilisation & Interim Facilities Manager Trainee

Servest (Pty) Ltd
10.2018 - 02.2019

Business Development Administrator

Servest (Pty) Ltd
09.2018 - 02.2023

Postgraduate Certificate in Education - Education (Senior Phase & FET)

University of South Africa (UNISA)

Bachelors Degree - Marketing and Business Management

Damelin (Pty) Ltd
Glynicia Baloyi (CF.APMP)