Glenda Mpina Morobane

•Day to day business development support to Executives- secretarial tasks.

•Day to day administrative support to Executives and Development Economists.

•Database registrations.

•Source new tenders daily (nationally)– Newspapers, Tender Bulletins, Government Gazette, Tender Portal, E-tenders etc.

•Review tender documents to establish the scope of work and requirements, i.e., physical format for tender, including cover layout, number of copies, special requirements, etc. •Complete tender documentation to specifications.

•Assist with the preparation of standard proposals for review by a designated director.

•Ensure that proper logistics are arranged for the tender documents to reach the proposal issuer timorously.

•Follow up on all submitted proposals, and inform management of progress thereof

•Weekly report of unsuccessful bid submissions.

•Create an electronic and manual files/folder for each tender worked on which is always accessible to team members.

•Successfully, I perform the receptionist duties when needs be.

• Answered central telephone system with a very large volume of calls, directed and distributed messages accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Confirmed appointments, communicated with clients and updated client records.
• Scheduled and confirmed appointments and meetings for senior management team.
• Provided clerical support to company employees by copying, faxing, scanning and filing of documents.
• Data research and data capturing.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Maintained confidentiality of information regarding clients and company.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
• Kept reception area clean and neat to give visitors positive first impression.
• Coordinates catering and set up conference rooms for corporate and client meetings.
• Troubleshot copy machines and printers and scheduled service as needed.
• Handle logistics with the courier companies.
• Managing the housekeepers.
• Managing travel arrangements- car, flights and accommodation reservations as well as tp process online payments using companies CR details.

•Facilitate procurement of office equipment (basic office supplies).

•Storeroom control.

• Restocked office supplies such as toilet papers, handwash, toilet sprays.
• Adhered to professional house cleaning checklist.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Maintained clean and comfortable environments in the offices by vacuuming daily.
• Filing.

•Successfully I was to perform the receptionist duties on her absence.

•Cashier

Receiving of cash payments, debit & credit cards as well as cheque payments and issuing of original proof of payment, daily cashup and banking, petty cash and expense control, account refunds and redemption of the gift vouchers.

•Switchboard Operator

Answering and transferring of calls to the relevant personnel as well as taking messages and to distribute them accordingly.

•General Admin

Booking and receiving of the parcels with the courier company.

Delivery notes and tax invoices control.

Report retrieval (daily, weekly and on monthly basis).

Day to day filing and monthly achieving.

Preparation for audit.

Minutes taking for internal meetings as per manager’s request.

•Successfully I was to perform the Supervisor’s duties on her absence and to relieve the supervisors for outstanding branches while on leave.

•Supervisor’s responsibilities,

Handle all account queries and escalate them to the relevant department if unresolved.

Assist with insurance claims on behalf of clients to the insurance office.

Submission of credit application to the granting office as well as to follow up on non-approved/pending credit applications.

Print and authorize approved contracts.

Work on daily figures as well as to run day end (as per manager’s request).

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Inspected merchandise for quality and arranged proper display location on floor.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Updated pricing and signage to complete product displays.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

• Exceeded goals through effective task prioritization and great work ethic.
• Delivered services to customer locations within specific timeframes.
• Monitored company inventory to keep stock levels and databases updated.
• Generated sales and offer product knowledge to the clients.