Gladys Odu
General Nursing
Pretoria
Summary
Compassionate Enrolled Nurse with a proven track record at Charisma Healthcare Solution Pty, recognized for enhancing patient satisfaction through effective education and emotional support. Skilled in clinical documentation and patient management, I implemented infection control measures that significantly reduced hospital-acquired infections, ensuring a safe healing environment for diverse populations.
Healthcare professional with solid background in providing high-quality patient care and clinical support. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records.
Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.
Overview
2015
2015
years of professional experience
1
1
Language
Work History
Enrolled Nurse
Charisma Healthcare Solution Pty
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Educated family members and caregivers on patient care instructions.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made
- necessary adjustments to preserve optimal patient conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Retail Sales Manager
Delali General Trading Pty
01.2010 - 12.2014
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Implemented targeted marketing campaigns that drove traffic into the store, increasing overall footfall and conversion rates.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Recruited, hired and trained Number associates to develop into productive team members with excellent product knowledge.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Communicated product quality and market comparisons by creating sales presentations.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Drove sales by developing multi-million dollar contract sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Pre-School Teacher
Boamah Basic School
01.2008 - 11.2009
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Allowed for ample outdoor discovery time in schedule each day.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Assisted and supervised Number children through entire school day.
- Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
- Implemented innovative teaching methods to engage students, making learning more interactive and fun.
- Facilitated connection with nature through regular educational outdoor excursions, enhancing environmental awareness.
- Implemented bilingual program, introducing young learners to second language in immersive setting.
- Enhanced children's social skills by organizing group activities that encouraged collaboration and communication.
- Supported emotional development by teaching and modeling empathy and kindness in daily interactions.
- Fostered independence in students by encouraging self-help skills and personal responsibility.
- Fostered safe and inclusive classroom environment, allowing students to express themselves freely and respectfully.
- Encouraged critical thinking and problem-solving skills with specially designed activities and games.
- Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
- Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
- Nurtured creativity in students by incorporating arts and crafts into curriculum, showcasing their talents.
- Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
- Conducted early literacy and math activities, laying foundation for future academic success.
- Improved learning with well-structured lesson plans that made complex concepts easier for preschoolers to understand.
- Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
Education
2 Years Diploma - Nursing
Thuto Bophelo Nursing Academy Pty
Struben Street Pretoria 05.2017
Matriculation - Life Science, English, Mathematics, Geography, History
Pretoria Institute Of Learning
Jeppe Street Pretoria South Africa 12.2013
High School Certificate - Home Economics
Nsawam Secondary School
Nsawam Eastern Region Ghana12.2007
Skills
Clinical Documentation
Healthcare ethics
Current State licensure with State Board of Nurse Examiners
Nursing staff leadership
Patient and family education
Collecting vitals
Patient and family advocacy
Procedure preparations
Personal care needs
Patient counseling
Intravenous therapy
Palliative care awareness
IV setup
Language fluency
Relationship building
Evaluations
Setting up referrals
Removing sutures
Postpartum counseling
Family advocacy
Diabetes and nutrition education
Lab result interpretation
Vaccine administration
Pain clinics
Patient Management
Administering immunizations
Medical recordkeeping
Patient Assessments
Patient discharge
Prenatal nutrition
Family Education
Patient evaluation
Insulin medication assistance
Medication distribution
Indirect Patient Care
Chronic disease management
Infection control measures
Supply restocking
Proper catheter insertion/removal
Infant vitals monitoring
Sanitation
Feeding assistance
Emergency Procedures
Professional bedside manner
Language proficiency
Tracheostomy Care
Employee Evaluation
Breastfeeding education
Accomplishments
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Documentation - Ensured charting accuracy through precise documentation.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
Timeline
Retail Sales Manager
Delali General Trading Pty
01.2010 - 12.2014
Pre-School Teacher
Boamah Basic School
01.2008 - 11.2009
Enrolled Nurse
Charisma Healthcare Solution Pty
2 Years Diploma - Nursing
Thuto Bophelo Nursing Academy Pty
Matriculation - Life Science, English, Mathematics, Geography, History
Pretoria Institute Of Learning
High School Certificate - Home Economics
Nsawam Secondary School