Gladys Majako Mofokeng
Bothaville
Summary
Ms Gladys Majako Mofokeng is a dedicated and results-oriented municipal finance professional holding a Bachelor of Commerce (BCom) in Accounting from the University of the Free State, obtained in 2012, and currently pursuing a Postgraduate qualification in Management at North-West University. I have built progressive experience in municipal financial management, having commenced career as Finance Intern at local municipality before advancing to Senior Expenditure Clerk, transitioning to Accountant: Revenue, and gaining further leadership experience through acting as Revenue and Billing Manager. I possess practical knowledge and expertise in municipal revenue management, billing administration, debtors' management, credit control and debt collection, revenue enhancement, financial reporting, account reconciliations, and internal controls. My experience includes applying relevant municipal finance legislation, accounting standards, and revenue management policies to strengthen compliance, improve revenue collection, manage outstanding debt, and support sound financial decision-making. I bring strong leadership, analytical, problem-solving, and staff supervision skills, with the ability to coordinate revenue operations, monitor performance, address audit findings, and promote accountability and operational efficiency. My exposure to both operational and managerial responsibilities has equipped me with a comprehensive understanding of the municipal revenue value chain, from billing and account maintenance to credit control, debt recovery, and revenue reporting. I am committed to promoting sustainable revenue generation, strengthening financial governance, and contributing to the municipality's long-term financial sustainability through effective revenue management and strategic leadership.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Acting Revenue and Billing Manager
Nala Local Municipality
09.2026 - Current
- Billing Management and Revenue Assurance: Oversee the accurate, complete and timely billing of municipal services, ensure correct application of approved tariffs, monitor meter reading processes and investigate billing discrepancies to prevent revenue losses and ensure accurate customer accounts.
- Strategic Revenue Management and Enhancement: Develop and implement revenue enhancement strategies, monitor collection performance against approved budgets, identify revenue leakages and implement corrective measures to improve collection rates and ensure the municipality's financial sustainability, in accordance with the MFMA and Municipal Systems Act.
- Debtors Management and Credit Control: Monitor debtors age analysis, outstanding balances and collection performance; implement effective debt recovery strategies, payment arrangements and credit control measures in accordance with the municipality's approved Credit Control and Debt Collection Policy and applicable legislation.
- Managed revenue reconciliations, forecasting, budget variance analysis, and financial reporting to support accurate financial oversight.
- Ensured compliance with MFMA, Municipal Systems Act, and Municipal Property Rates Act, facilitating adherence to legislative standards and audit readiness.
Accountant Revenue
Nala Local Municipality
12.2021 - Current
- Manage and monitor municipal revenue, ensuring accurate reporting and compliance with the MFMA and applicable GRAP standards.
- Oversaw billing, debtor account reconciliations, revenue allocations, and identified revenue leakages to enhance revenue integrity.
- Monitor outstanding debt, implement credit control measures and support debt collection in accordance with municipal policies and the Municipal Systems Act.
- Maintained effective internal controls, investigated audit findings, and implemented corrective action plans to strengthen revenue management processes.
- Assisted with revenue budgeting, forecasting, variance analysis, and prepared monthly and annual financial reports to support financial decision-making.
Senior Expenditure Clerk
Nala Local Municipality
04.2016 - 11.2021
- Ensure expenditure compliance with the MFMA, GRAP standards, Treasury regulations and municipal policies.
- Monitor expenditure against approved budgets and identify potential budget variances.
- Reconcile supplier accounts, resolve discrepancies and facilitate timely supplier payments.
- Maintained expenditure records and strengthened internal controls while providing supporting documentation for audits.
- Verified, captured and processed supplier invoices and payment requisitions to ensure accuracy and timeliness.
Finance Intern
Nala Local Municipality
10.2013 - 03.2016
- Prepared financial reports, budgets, and expenditure schedules to facilitate informed decision-making.
- Assist with budget monitoring, expenditure control, and financial data analysis.
- Captured financial transactions and maintained accurate financial records to ensure data integrity.
- Assist with processing invoices, payments, and account reconciliations.
- Verify supporting documents to ensure compliance with financial policies and procedures.
- Maintain and organize financial documents for auditing and record-keeping purposes.
- Provided administrative support to finance department and assisted with month-end reporting to ensure timely financial closure.
Education
Postgraduate Diploma - Management, Accounting and Financial Management, Strategic Management and Human Resource Management
North-West University
10-2026
B.com Degree - Accounting, Auditing, Management, Accounting and Taxation
University of the Free State
01-2012
Grade 12 -
Maananakoe Secondary School
01-2009
Skills
- Revenue management
- GRAP compliance
- Budget analysis
- Internal auditing
- MS Office proficiency
- Analytical and problem-solving skills
- Attention to detail
- Effective communication skills
- Interpersonal abilities
- Pressure management
- English- Speak, read and write
- Sesotho- Speak, read and write
- Critical thinking
Personal Information
- Gender: Female
- Nationality: African
- Driving License: Code 10
- Marital Status: Single
- ID Type: ID Number
- ID Number: 9201060876088
Certification
- Institution : Kgolo Institute
- Qualification : National Certificate in Municipal Finance
- Duration : 18 months (2015 November - 2017 May)
INTERESTS AND HOBBIES
Travelling, Reading motivational books
Accomplishments
- Free State Department of Education Top 100 in 2009
- Free State Department of Education Top 10 Accounting in 2009
OTHER TRANING ATTENDED
1. CQS Case-Ware 2 Day Fundamentals Course for Preparation of Financial Statements.
PERSONAL ATTRIBUTES
- Professionalism and work ethic
- Positive attitude and initiative
- Enthusiasm and personal drive
- Adaptability and flexibility
Timeline
Acting Revenue and Billing Manager
Nala Local Municipality
09.2026 - Current
Accountant Revenue
Nala Local Municipality
12.2021 - Current
Senior Expenditure Clerk
Nala Local Municipality
04.2016 - 11.2021
Finance Intern
Nala Local Municipality
10.2013 - 03.2016
Postgraduate Diploma - Management, Accounting and Financial Management, Strategic Management and Human Resource Management
North-West University
B.com Degree - Accounting, Auditing, Management, Accounting and Taxation
University of the Free State
Grade 12 -
Maananakoe Secondary School