GIYANI CHARLES MAHWAYI
Rustenburg,NW
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
1
1
Language
Work History
STORE MANAGER
JET RUSTENBURG CBD
01.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
ACTING AREA MANAGER
JET CELLULAR
01.2022 - 01.2023
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Transformed underperforming teams into productive, profitable teams.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
SENIOR OPERARTION PROCESS MANAGER
CENTRAL DIVISION
01.2020 - 01.2022
- Increased overall productivity by providing training and support for team members in best practices and techniques.
- Empowered team members to take ownership of their roles by providing clear expectations, guidance, and support in achieving personal performance objectives.
- Streamlined process workflows by identifying inefficiencies and implementing targeted improvements.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased efficiency across departments.
- Delivered consistent process improvements through the utilization of data-driven decision-making methods.
- Conducted thorough root-cause analyses for issues identified within processes, resolving problems quickly to prevent recurrence.
- Enhanced operational performance by conducting regular audits and making necessary adjustments to processes.
- Ensured compliance with industry standards by establishing guidelines, monitoring progress, and addressing deviations promptly.
- Evaluated impact of process change on overall operation and determined return on investment.
- Analyzed steps of activities to discern existence of business processes for formalization.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Evaluated and implemented new technologies or process enhancements for continuous improvement opportunities, staying current with industry trends and advancements.
- Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
- Oversaw change management efforts during process overhauls, effectively minimizing disruptions to operations and staff morale.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
ACTING AREA MANAGER
JET RUSTENBURG AREA
01.2020 - 07.2020
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
REGIONAL COMMERCIAL SPECIALIST
COASTAL DIVISION
01.2018 - 01.2020
- Prepared bids based on market research and sales projections.
- Maintained strong relationships with vendors, negotiating better deals to reduce costs while maintaining product quality.
- Mentored junior colleagues, fostering a collaborative team environment and improving overall performance.
- Achieved higher client satisfaction by providing tailored commercial solutions for their business needs.
- Researched and reported on business opportunities to increase market share.
ADMIN MANAGER
JET KLERKSDORP
01.2016 - 01.2018
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
NODAL ADMIN MANAGER
NORTH WEST
01.2015 - 01.2016
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
STORE MANAGER
ACKERMANS RUSTENBURG
01.2015 - 12.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
STORE MANAGER
EDGARS ACTIVE NORTHAM
01.2013 - 01.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
STORE MANAGER
EDGARS ACTIVE BAPONG
01.2012 - 01.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
ADMIN MANAGER
EDGARS ACTIVE PIET RETIEF
01.2012 - 12.2012
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
STORE MANAGER
TOTAL SPORT THABAZIMBI
01.2011 - 01.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Associate of Arts - INPROGRESS
IQ Academy
Online Study 04.2001 -
GRADE 12 -
LEPHAI SECONDARY SCHOOL
LIMPOPO12-2004
Associate of Arts - JUNIOR LEADERSHIP MANAGEMENT
TFG ACADEMY
TFG 04.2001 -
Associate of Arts - STATEMENT TAKING AND INVESTIGATION
TFG ACADEMY
TFG FORENSIC 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Team building
Store operations
Shift scheduling
Operations management
Roles And Responsibilities
- STAFF PLANNING AND DEVELOPMENT AND CASH MANAGEMENT REGIONAL RISK AND ADMIN SPECIALIST
- RELIEVING REGIONAL OPERATION MANAGER DURING LEAVE WORKING WITH DIVISIONAL ADMIN MANAGER ASSISTING HIM ON HIS DUTY DOING STOCK TAKE AUDIT AND MANAGING STOCK AND TURNOVER BY HAVING MEETINGS ALMOST EVERY WEEK WITH AMs
- NODAL ADMIN SPECIALIST BEING RESPONSIBLE FOR 12 STORES AND BEING A PROJECT MANAGER FOR NEW STORES OPENED DOING AUDIT AND INVESTIGATION MOST ESPECIALLY THE HIGH LOSS STORES MAKING SURE PROCESSES AND PROCESS ARE FOLLOWED IN STORES
- AREA MANAGER RESPONSIBILITIES: DRIVING TURNOVER, CONTROLLING EXPENSES, CONTROLLING STOCK LOSSES, MANAGING DEVELOPING AND MOTIVATING STAFF, TRAINING AND RECRUITING STAFF, MANAGING MERCHANDISE, FOCUSING ON CUSTOMER SERVICE AND MANAGING IN-STORE ADMINISTRATION AND SECURITY CHECKS
Surnames
MAHWAYI
Fullnames
GIYANI CHARLES
Healthstatus
GOOD
Personal Information
- ID Number: 8602026598081
- Date of Birth: 02/02/86
- Gender: MALE
- Nationality: SOUTH AFRICA
- Driving License: CODE 10
- Marital Status: MARRIED
Additional Information
Thokozani Sithole
Jet Stores Divisional Admin Manager
0824443971/ 0798836255/ 0837174456
Ernest White
Jet Stores Divisional Admin Manager
0832006642
Timeline
STORE MANAGER
JET RUSTENBURG CBD
01.2023 - 01.2024
ACTING AREA MANAGER
JET CELLULAR
01.2022 - 01.2023
SENIOR OPERARTION PROCESS MANAGER
CENTRAL DIVISION
01.2020 - 01.2022
ACTING AREA MANAGER
JET RUSTENBURG AREA
01.2020 - 07.2020
REGIONAL COMMERCIAL SPECIALIST
COASTAL DIVISION
01.2018 - 01.2020
ADMIN MANAGER
JET KLERKSDORP
01.2016 - 01.2018
NODAL ADMIN MANAGER
NORTH WEST
01.2015 - 01.2016
STORE MANAGER
ACKERMANS RUSTENBURG
01.2015 - 12.2015
STORE MANAGER
EDGARS ACTIVE NORTHAM
01.2013 - 01.2015
STORE MANAGER
EDGARS ACTIVE BAPONG
01.2012 - 01.2013
ADMIN MANAGER
EDGARS ACTIVE PIET RETIEF
01.2012 - 12.2012
STORE MANAGER
TOTAL SPORT THABAZIMBI
01.2011 - 01.2012
Associate of Arts - INPROGRESS
IQ Academy
04.2001 -
Associate of Arts - JUNIOR LEADERSHIP MANAGEMENT
TFG ACADEMY
04.2001 -
Associate of Arts - STATEMENT TAKING AND INVESTIGATION
TFG ACADEMY
04.2001 -
GRADE 12 -
LEPHAI SECONDARY SCHOOL
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