Summary
Overview
Work History
Education
Skills
Hobbies
Reading
Timeline
Generic

GIVEN UPORA

Sales And Service Consultant
WINDHOEK

Summary

I am a skilled,engaging,committed,disciplined and attentive individual am a self starter,and quick learner,who always persevere to accomplish the best result.I am able to accumulate and analyze information.I have outstanding negotiation and problem solving skills, with the ability to swiftly pinpoint the root of difficulty and develop curative measures.I am able to work under pressure ,while completing tasks to the highest standards,with a meticulous attention to detail and within agreed deadlines.I have first-class communication and organizational skills with the will and determination needed to flourish.I speak and write English,Afrikaans and Herero and understand Oshiwambo fairly. Friendly Service Consultant skilled in keeping operations running smoothly while satisfying customers and maintaining high service quality. Efficient and accurate professional with [Number] years of [Industry] experience.

Overview

10
10
years of professional experience

Work History

Sales and Service Consultant

FNB Namibia
09.2024 - Current
  • Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
  • Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
  • Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
  • Provided information about service procedures and expected timelines.

Migration Officer

FNB Namibia
01.2017 - 08.2024

Responsible for driving mass digitalisation,migrating through educating clients to utilize digital platforms,as well as ATM Custodianship and general frontline work.

Field and Telephonic Interviewer

Vision Africa
08.2014 - 08.2016
  • Conducted field and telephonic interviews to collect data required as per every project by the organization.
  • Data capturing,record and assessments.

Education

BBA - Business Administration

Namibian University of Science And Technology
Windhoek
04.2014

Skills

Emergency Response Coordination/Basic Fire Fighting

Basic First Aid

Hobbies

Reading,Exercising and socialising Football

Reading

Passion for reading novels,magazines and bible.

Timeline

Sales and Service Consultant

FNB Namibia
09.2024 - Current

Migration Officer

FNB Namibia
01.2017 - 08.2024

Field and Telephonic Interviewer

Vision Africa
08.2014 - 08.2016

BBA - Business Administration

Namibian University of Science And Technology
GIVEN UPORASales And Service Consultant