Given Malatji
Retail Business Management Graduate
Centurion
Summary
Committed and hardworking retail graduate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
ShopRite
Centurion
05.2023 - Current
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Assisted customers with returns, refunds and resolving transaction issues.
General Assistance
Roots Butchery
Kwamhlanga
02.2022 - 11.2022
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
Retail Business Management - Management Science
02.2019 - 12.2022
Matric - General Studies
01.2017 - 12.2017
Skills
Customer Service
Payment Collection
Payment Processing
Cash Handling
Problem solving
Accomplishments
- Achieved cashier of the month through effectively customer service, accuracy and attendance.
Timeline
Cashier - ShopRite
05.2023 - Current
General Assistance - Roots Butchery
02.2022 - 11.2022
Tshwane University of Technology - Retail Business Management , Management Science
02.2019 - 12.2022
King Makhosonke Ii Secondary School - Matric , General Studies
01.2017 - 12.2017