Girland Chibaya

• For the Apparel & Footwear division, i worked closely with the Merchandising, Sales and Retail planning teams to drive a holistic marketplace and Consumer demand forecast
• I determined forecasts based on marketplace capacity, innovation roadmap, merchandising assortment plans, statistical forecasting inputs, and historical trends with inventory and profitability goals in mind
• I used a variety of forecasting techniques to analyze market and product trends to develop long range and seasonal demand plans
• I was responsible for analyzing risks and opportunities in the Brand Demand Plan across platforms, classifications, gender and Categories globally
• I played a key role in creating the future around End-to-End Line Planning and Integrated Business Planning
• My input was key in driving planning decisions from concept to market, to bring to life the Nike Brand vision and strategy.
• Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.
• Proposed and implemented solutions to improve demand forecast accuracy.
• Communicated demand plans to manufacturing sites to resolve gaps between demand and supply plans.
• Provided ad-hoc analytics and operational expertise to drive fact-based inputs into forecasting.
• Reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models.
• Procured and managed inventories to support customer backlog and forecast.
• Ran weekly fill rate reports to highlight potential issues and corresponding solutions.
• Improved demand forecast for multiple distribution channels based on previous sales and consumption.
• Collaborated with product development team to effectively modernize and update promotions.

• With Zimbabwe Leaf Tobacco, introduced PC-based systems which helped reduce lead-times from 7 weeks to 3 days on critical product lines
• Key Responsibilities
• Managed the transportation and warehousing operations in the company
• Ensured excellent logistics services to the customers in accordance with agreed levels of service whilst increasing effectiveness of the local logistics
• Reviewed and implemented warehouse optimization policies and strategy are per the company warehouse global standards
• Implemented robust inventory management systems for stock accuracy and movement.
• Conducted research to address shipping errors and packaging mistakes.
• Directed shipping and receiving of wide range of products daily.
• Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
• Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.

• Took a 6 month sabattical but now back on the market), Managing end-to-end customer Analytics, procurement and planning functions within the convinience division
• Ey Responsibilities
• Eveloping, implementing, and managing retail operations, commercial strategy and supply chain operation according to company goals and objectives aiming to accelerate growth in the coffee and perishables departments
• Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
• Understanding the requirements of existing customers to ensure their needs are being met
• Key Projects Managed at Engen Petroleum: - Convenience Stores - Loyalty Program Project - Category/Assortment Optimization Project - Coffee & Perishables Private Label Project - Supply Chain Centralization Project - Rebate Optimization Project - Contract negotiations and sourcing of a new International Barista Coffee Partner - De-branding (re-vamping) of Convenience stores
• End-to-end Management of retail operations commercial and supply chain process (procurement & planning)
• Custodian of the perishable food and beverages departments end-to-end planning process and workflows that drive the business’ investment decisions for our franchisees(retailers) and consumers
• Strategy Formulation & Execution
• Developing and managing the execution of the business' strategies to meet the desired retail sales targets and contribution to the total business
• Subject matter expert for demand planning, pricing, promotion, in-stock, procurement, supply chain, logistics, and demand and supply planning processes
• Customer Analytics
• Understand key objectives and challenges of the business unit and determine appropriate analytical approaches to provide actionable insights
• Lead customer experience analytics initiatives, including journey optimization and provide a holistic view across operational and experiential metrics for the business unit
• Partner with leaders across the organization to build a customer segmentation strategy that was actionable and results oriented
• Ensure ongoing internal customers’ analytics needs are met and delivered on time/on budget
• Present results and recommendations to internal customers’ and stakeholders at all levels of the organization
• Business Insights
• Identify, develop and implement necessary processes to enhance sales business performance
• Build & manage the data platform necessary to run analysis and generate insight – directly manage data providers
• Identify opportunities and challenges - Quantify the opportunities identified and implementing
• Value Chain Optimization
• Implementing a value chain analysis with a view of optimizing revenue streams and efficiencies within the value chain
• Actively working with analytics vendors to build out capabilities in supply chain analytics and eventually migrate in- house
• Supplier Development
• Sourcing and developing new suppliers to meet the company requirements based on category gaps
• Managing new product launches
• Sales development analysis (by customer, by channel, by region)
• Stakeholder Engagement
• Understand the various stakeholders and manage engagement including integration of their efforts to realize the company goals
• Driving cross-functional projects, working closely within the department and across the entire business
• People Development
• Assisting with the development skill set of a multi-disciplinary team to become key decision influencers
• Developing, coaching, and supporting team members to fulfil their potential.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• Improved the business working capital in my first year, by reducing general merchandise inventory from R1.1 Billion to R843 million (approx
• 30% reduction)
• Project managed the implementation of a completely new ERP system to be used by merchandise planning for Pick n Pay for managing stock flow and procurement
• Key Responsibilities
• Y role dealt with driving analysis on important strategic decisions to improve operational and financial performance of the division in all stores
• This ranges from alignment of marketing and trade plans to the procurement of stock, supply chain management, merchandise planning, imports management, and identification of profitable suppliers and initiating business partnerships
• Demand and Supply chain management - developing both qualitative and quantitative elements of market intelligence to ensure well-informed decisions are made regarding customer requirements, demand forecasts, new product introduction, regional market conditions, and global logistics needs
• Business Analysis & Insights - Fully understand the South African shopper and use shopper data to drive business decisions at the point of sale for the GMD department
• Designing and building appropriate management reports and dashboards
• Opportunity Identification And Strategic Planning
• Trade Planning - Plan, co-ordinate and effectively communicate trading activities for the General Merchandise Division and post these events, to provide detailed analysis to ensure continuous learning & improvement
• In conjunction with category planning, set and agree (parallel planned) promotional forecasts, and ensure effective execution of promotional policy
• Category Management – using a consumer-centric approach to align internally around the role that each category plays in the shopping experience, to help better understand consumer behavior towards categories
• Stakeholder engagement - Alignment and collaboration with business unit heads of functional areas and other stakeholders to understand business strategy and develop sourcing strategies to drive optimal value in the purchase of goods and services
• Lead and support contract negotiations with key suppliers to improve cost, quality, delivery, diversity, and safety in the supply base
• Leading and coaching internal buying and planning team members on the sourcing process

• Managed the formulation and implementation of strategies to reduce stock holding by 30%
• Identified non-profitable stores and brands that needed to be discontinued
• Developed and provided insights driving customer retention analytics which helped understanding and shaping marketing strategies for Edgars Active and International Brands Divisions
• Ey Responsibilities
• Ed process improvements, established benchmarks for best practices and developed and monitored key performance indicators and diagnostics to ensure the business unit evolution of performance
• Supply chain and inventory Management - Accountable for team results and department inventory management of all categories, ensuring in stock rates to maximize Revenue while hitting inventory targets
• Analytics & Reporting - Build effective Data-Models and Statistical Reports that were marketable, and solutions driven
• Trade and in-store promotion optimization
• Share product performance, trends, and key insights with Design and Merchandising to help support line plan development for future assortments
• Strategize and collaborate with cross functional teams on future promotional plans, ensuring financial targets are achieved and teams are aligned on execution
• Budgeting - Set quarterly revenue plans by category, ensure the team is measuring against plans set out for all product categories that match total channel plans set by Finance
• Open to Buy Management & Reporting - Accountable for development of open-to-buy dashboards and reporting on total company inventory metrics
• Consolidate, prioritize and communicate revenue driving opportunities; ensuring timely action and cross functional buy-in for execution
• Trade Planning –screening and evaluating stocks, determining the amount of risk that is or should be taken, and formulating short and long-term investment objectives for the international brands business
• Manage the Planning team, set and redirect priorities; communicate strategies and develop objectives to drive financial targets while ensuring cross functional alignment
• Collaborate with cross-functional teams - Act as a business translator/communicator to present key findings to the commercial teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Designed, developed, and implemented import and export processes to cater for Edcon stores in the Rest of Africa
• This resulted in the business avoiding double duty payments (+/-R300m saving)
• Fast tracked the implementation of replenishment computer systems rollout resulting in the company saving of +/- R10 million
• Key Responsibilities
• Orking as a Business Process Executive in central planning & buying for the Edcon group, I was involved in the definition, development and management of supply chain and procurement processes, procedures and systems through review and enhancement of the current processes, procedures, best practices and managing the compliance thereof
• Development, maintenance, and implementation of procurement strategies aligned to the overall business plan and communicating this strategy to key stakeholders
• Target and optimize all direct marketing actions through customer segmentation and perform return on investment analysis
• Understand customer behaviour and consumption patterns across all store formats to plan and anticipate trends through statistical analysis of the customer base and commercial figures
• Execution of strategy and reporting progress and key timelines to all stakeholders
• Management, monitoring and tracking of preferential procurement contracts, local supplier development and supplier performance KPI’s
• Maintaining and reviewing all records of purchased goods, including their costs, deliveries and inventories and analysis of these records
• Managing teams responsible for negotiating, drawing up and finalizing of supplier contracts and service level agreements with key suppliers
• In charge of setting out and monitoring processes for procurement, supplier perfomance management, service level agreements, shipping and supply chain contract management activities
• Leveraging continuous improvement principles, oversee the development, deployment and compliance with procurement policy, procedures, systems and tools aimed at enhancing efficiency and governance across the full range of buying processes
• Led methodology development to outline basic process parameters for operations.
• Spearheaded organizational development efforts, incorporating macro-level business process enhancements.

• I was responsible for generating demand plans, understand demand drivers for proactive collaboration across Sales Forecasting, Brand Marketing, Trade marketing, Supply Planning and Finance

Main Responsibilities:

• Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function
• Support the monthly S&OP process, maintain baseline / statistical forecasts, collecting Sales, trade marketing and brand Marketing forecast drivers and highlighting changes and drivers in the plan to key stakeholders
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results
• Review promotional and distribution plans with trade marketing
• Track Forecast KPI’s including bias, accuracy and forecast value add
• Use these KPI’s to drive improvements
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales, trade marketing and marketing assumptions
• Utilize a collaborative consensus approach by working with sales, marketing, trade marketing and finance to obtain and ensure that current and accurate information are used for demand forecasts
• Use and maintain the Demand Planning software as the primary forecasting system tool
• Provide input to the Supply Planning organization in developing inventory strategies on existing items, new product launches and product phase-in/ phase outs
• Closely coordinate and communicate customer action plans with supply planning and deployments
• People - People management and development aligned to our people processes and policies
• Reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models.
• Exceeded goals through effective task prioritization and great work ethic.

• World Cup 2010 planning and procurement

• Consistently maintaining department growth of above 15% for the Value-Added Meat Departments
• Contributed immensely to the establishment of tailor-made Cartograms for KZN stores which had a unique customer profile due to religious segmentations
• This resulted in the reduction of waste by 2% and improved sales growth for the affected stores
• Introduced a contingency planning strategy that helped counter overloading DC’s during peak periods
• Ey Responsibilities
• Maximizing trading opportunities by providing accurate forecasts of customer demand through management by exception, optimizing inventory management through the supply chain and store catalogues within defined parameters
• Strategy & Operating Plans - To give input into the overal foods Supply Chain Strategy
• Supply Chain Scorecard -Develop, align and agree the Foods Supply Chain Scorecard and set annual budgets & targets
• Continuously review and analyze the Supply Chain Scorecard performance (service and cost), to ensure scorecard targets are delivered and improved on
• Supply Chain Optimization - Identify areas for improvement and optimization, and implement initiatives with stakeholders (Suppliers, HO, Logistics and Stores) to improve Supply Chain performance – reducing cost and improving service
• Implement initiatives through Operations or escalate to Supply Chain Development where process, system, materials handling, logistics packaging or infrastructure changes are required
• Supply Chain Inventory Management - Plan Inbound & Outbound volume and capacity (annual, monthly, weekly & seasonal)
• Analyze, Monitor and Manage Supply Chain capacity and stock flow, and ageing, with recommendations
• Stakeholder Support - Educate key stakeholders (IT, Buying, Planning, Sourcing, Suppliers, Logistics and Stores) on Supply Chain processes for optimization purposes
• Budgets - Prepare top line Supply Chain budget parameters including Volumes (units, tonnes and Distribution units) and Price Movement, and communicate to Logistics (Foods Warehouse, Cross Dock)
• Improved demand forecast for multiple distribution channels based on previous sales and consumption.
• Procured and managed inventories to support customer backlog and forecast.

• Overseeing the logistics of relief and recovery commodities, including reception, warehousing and preparation for distribution(s)
• Key Responsibilities
• Providing oversight and leadership for the development, coordination, monitoring and evaluation of the implementation of all Supply chain, procurement and logistics activities within the organization
• Ensuring the overall efficiency of supply chain components at all levels within the organization
• Fleet Management - management of rental vehicles to ensure efficient, quality transport services
• Financial and Budget Monitoring
• Preparing operational documents and reports for senior management (e.g., pipeline analyses, daily and weekly warehouse status reports, Commodity Status Reports, Loss Reports, etc.)
• Monitor, assess and keep senior managementinformed of the quality, efficiency and timeliness of logistical operations within the assigned operations
• Hire, train and mentor national supply chain staff