Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gina Clowes

Point cook

Summary

Dedicated Finance and Operations professional with extensive experience across public practice, non-profit organisations, and diverse business sectors. Skilled in management reporting, accounts receivable/payable, general ledger postings, reconciliations, auditing principles, and payroll. Driven, highly motivated, and adept at working both independently and in teams, with a proven ability to build strong client relationships, solve complex problems, and communicate effectively. Known for meticulous attention to detail, an outstanding work ethic, and the ability to consistently deliver accurate, high-quality results.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Operations Manager

KnowledgEquity
12.2019 - Current
  • Perform administrative and operational functions across the business to maintain a clear understanding of how roles and systems operate and interrelate.
  • Manage client relationships by attending meetings, providing input during discussions, and contributing to decision-making processes.
  • Oversee client-related projects involving new systems, products, and feature rollouts.
  • Collaborate with staff and external subject matter experts to effectively deliver operational tasks and projects.
  • Respond to client and candidate inquiries via multiple channels (forums, email, MS Teams).
  • Design, edit, and update Australian Taxation resources, including the filming and presentation of educational webinars.
  • Coordinate marketing and communications by preparing and distributing email campaigns through Mailchimp.
  • Prepare and submit weekly candidate engagement reports, including interim segmentation reports.
  • Establish and refine policies and procedures to support consistent and efficient operations.

Accountant

Business Warehouse Solutions
08.2017 - 11.2019
  • Prepared and analyzed financial reports, including cash flow projections, ledger reports, and month-end reconciliations.
  • Managed the full bookkeeping function, encompassing month-end adjustments and reconciliations.
  • Oversaw accounts receivable and accounts payable processes, including invoice management and account reconciliations.
  • Maintained cash flow by monitoring bank accounts and performing regular bank reconciliations.
  • Completed year-end reconciliations to ensure accuracy of financial records.
  • Addressed staff and client issues or queries as needed, providing prompt assistance and resolution.
  • Prepared and lodged monthly BAS returns in compliance with relevant regulations.
  • Administered payroll, including payment summaries, payroll tax, superannuation, and WorkCover obligations.
  • Managed the inventory system, making necessary adjustments to maintain accurate stock levels.
  • Handled intercompany transactions and maintained corresponding accounts.

Tax Consultant

H & R Block - Geelong
07.2018 - 09.2018
  • Completion & submission of individual tax returns

Accountant

Spence & Peter
02.2014 - 12.2016
  • Drafted financial statements (income statement, balance sheet, statement of changes in equity, and cash flow statement), including year-end adjustments.
  • Managed full bookkeeping functions for new and existing clients, from data capture and filing to producing management accounts and financial statements as requested.
  • Oversaw accounts receivable and accounts payable processes, including invoice management, reconciliations, and credit control.
  • Maintained bank accounts for a designated client, ensuring timely payment runs.
  • Bank reconciliations
  • Prepared and maintained fixed asset registers for applicable clients to ensure accurate tracking and reporting.
  • Addressed client issues and queries promptly, providing professional guidance and solutions.
  • Prepared and facilitated yearly audits, coordinating with auditors to ensure compliance and accuracy.
  • Prepared and submitted monthly or bimonthly GST returns in accordance with regulatory requirements.
  • Managed dividend payments and filings, ensuring proper documentation and compliance.
  • Set up and maintained budgets and cash flow statements to support financial planning and forecasting.
  • Managed payroll through VIP, including the monthly completion and submission of employee statutory returns (PAYG).

Finance Manager

Association for Rural Advancement
06.2001 - 06.2016
  • Developed and managed budgets and cash flows to ensure alignment with organisational goals.
  • Prepared financial reports for funders and board members, offering clear insights into financial performance.
  • Maintained accounting records through to balance sheet and income statement, ensuring accuracy and compliance.
  • Oversaw the preparation and upkeep of the organisation’s fixed asset register.
  • Communicated with community members and staff to address relevant financial issues and inquiries.
  • Coordinated and supervised the annual audit process, ensuring timely and accurate completion.
  • Managed the organisation’s bank accounts, including payment runs and regular bank reconciliations.
  • Prepared and submitted bimonthly GST returns in line with regulatory requirements.
  • Administered monthly staff statutory returns (PAYG) and completed annual staff tax reconciliations (EMP501).
  • Maintained donor records, tracking contributions and relationships.
  • Provided leadership to the Finance and Administration team, overseeing day-to-day operations and performance management.

Owner and Instructor

Kumon
01.2009 - 05.2015
  • Oversaw the day-to-day operations of the centre to ensure smooth functioning.
  • Prepared and submitted monthly royalty reports in accordance with franchise requirements.
  • Drew on strong foundational knowledge of Math and English to support student learning.
  • Managed accounts receivable and payable, including invoice processing and reconciliations.
  • Conducted biannual stocktakes, maintained inventory control, and reordered supplies as needed.
  • Planned and coordinated events, such as award ceremonies, to recognize and celebrate student achievements.
  • Built and maintained positive relationships with parents and students, fostering an engaging and supportive educational environment.

Accountant

Spence & Peter
03.2009 - 04.2010
  • Compiled comprehensive financial statements (income statements, balance sheets, equity statements, and cash flow statements), including necessary year-end adjustments.
  • Executed the full bookkeeping cycle for both new and existing clients, encompassing document management, reconciliations, and generating management reports as required.
  • Monitored accounts receivable and payable, ensuring accurate invoicing, credit control, and timely reconciliations.
  • Administered bank accounts for a designated client, managing payment runs and performing regular reconciliations.
  • Created and maintained fixed asset registers for relevant clients, ensuring accurate tracking and valuations.
  • Liaised with clients to resolve financial queries and facilitate seamless day-to-day operations.
  • Supported the annual audit process by preparing documentation and coordinating with auditors.
  • Prepared and lodged monthly or bimonthly GST returns in compliance with regulatory requirements.
  • Assisted in planning and reviewing budgets, cash flow statements, and overall financial forecasts.
  • Oversaw payroll through VIP software, including monthly statutory returns (e.g., PAYG) and employee records management.

Finance Officer and Lecturer

Dames Management Services (Pty) Ltd T/A Damelin
01.1997 - 01.2001
  • Produced accurate balance sheets and income statements by maintaining complete financial records.
  • Managed end-to-end financial operations, including data capture, filing, banking, and cost allocation in Pastel Accounting.
  • Oversaw accounts receivable and accounts payable, handling invoices, reconciliations, and credit control.
  • Calculated royalties owed and ensured timely payments to stakeholders.
  • Conducted yearly stocktakes to maintain precise inventory records.
  • Engaged with parents, students, and prospective enrollees, addressing inquiries and facilitating enrolment processes.
  • Supported the planning and execution of graduations, open days, and other key events.
  • Lectured on multiple subjects—Bookkeeping, Business Administration, Business Calculations, Account 1, and Cost & Management Accounting—to foster academic growth and professional skills.

Education

Bachelor of Commerce - Legal studies, Business Administration and Information management

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Skills

  • MS Office
  • Excel
  • Word
  • PowerPoint
  • Outlook
  • Xero Accounting
  • Xero Payroll
  • MYOB Exo
  • Unleashed inventory management system
  • Pastel accounting
  • Pastel Payroll
  • QuickBooks
  • VIP payroll
  • Wordpress
  • Mailchimp
  • Canva
  • Pipedrive
  • MYOB

Certification

Certified Practising Accountant (CPA Australia) | 2020 – 2021

  • Attained/Working toward CPA status under CPA Australia


Additional Degree Credits in Accounting & Taxation | 1997 – 2006

  • Completed further academic coursework to strengthen expertise in accounting and taxation principles


Short Certificate Courses

  • H&R Block Income Tax Preparation Course
  • Practical Accounting
  • Project Management
  • Organisational Development
  • Financial Management

Timeline

Operations Manager

KnowledgEquity
12.2019 - Current

Tax Consultant

H & R Block - Geelong
07.2018 - 09.2018

Accountant

Business Warehouse Solutions
08.2017 - 11.2019

Accountant

Spence & Peter
02.2014 - 12.2016

Accountant

Spence & Peter
03.2009 - 04.2010

Owner and Instructor

Kumon
01.2009 - 05.2015

Finance Manager

Association for Rural Advancement
06.2001 - 06.2016

Finance Officer and Lecturer

Dames Management Services (Pty) Ltd T/A Damelin
01.1997 - 01.2001

Bachelor of Commerce - Legal studies, Business Administration and Information management

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Gina Clowes