Summary
Skills
Work History
Overview
Specialist and Technical Skills
Education
Timeline
Memberships and Affiliations
Gillian Coates

Gillian Coates

Calgary

Summary

Results driven Vice President of the North American Water Team for Worley Consulting and a Principal Water Process Consultant, with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Over 20 years of experience in process engineering design and addressing complex water challenges for industrial clients. Expertise spans the entire project lifecycle, from early-stage concept development to detailed design and post-startup optimization.

Thrive in assembling and leading multidisciplinary teams of water and other engineering specialists to develop integrated technical solutions. Strong communication skills to effectively collaborate with stakeholders, ensuring alignment with project objectives and driving project execution excellence.

Passionate about leveraging innovative technologies and approaches to improve the sustainability and efficiency of industrial operations. Focusing on simplifying complex operations and identifying critical pinch points, to help facility owners optimize performance and comply with evolving regulatory requirements.

Experience encompasses traditional and emerging energy transition markets, evaluating and implementing new technologies to enhance the sustainability, design, and efficiency of industrial facilities. Committed to delivering sustainable solutions that address the evolving needs of the energy, chemicals, and resources sectors.

Skills

  • Operations management
  • Cross-functional team leadership
  • Strategic problem solving
  • Integrated water management and treatment strategies
  • Industrial water treatment processes
  • Water & process system optimization
  • Water for Energy Transition
  • Sustainability champion
  • Communication
  • Client focus
  • Business growth and marketing strategies
  • Market trends and analysis
  • Coaching and mentoring
  • Process engineering
  • Process and water treatment technologies
  • Project delivery - all phases
  • Design reviews / HAZOPs

Work History

Vice President Water - North America

Worley Consulting
07.2024 - Current

Managing a team of over 150 water hydrology, hydrogeology and treatment engineers and specialists across North America (Canada and the US) focusing on integrated water management and treatment strategies for industrial Clients in the Energy, Chemicals and Resources Markets. Team capabilities includes water resources, water treatment and re-use, hydrology and hydrogeology assessments, water for the energy transition, water system design, regulatory compliance, construction support and commissioning of water infrastructure. Technology validation and vendor validation.

Key accountabilities include:

  • Finance: Developing and managing annual financial budgets, monthly forecasting and reporting. Managing team to stay on track with financial targets. Effective utilization of team resources
  • Business Development / Strategic Growth Strategies - understanding market needs and drivers, particularly with regards to forward looking emerging markets. Developing strong client relationships and striving to be a trusted partner. Key account management and growth strategies.
  • Leadership and people management - strategic team growth to meet the market needs. Hiring key talent and focused development of technical team of young up and coming team members. Fostering strong collaboration across diverse skill sets. Team career development, succession strategies. Fostering global network of water community of practice excellence.
  • Technical stewardship on projects - identifying value differentiators, fostering strong culture of collaboration. Ensuring excellence in project delivery. Continuous growth and improvement of skills and knowledge base of team, particularly in areas of emerging markets associated with the energy transition. Quality assurance on projects and adherence to regulatory and technical standards.

Director Water Treatment - North America

Worley Consulting
01.2023 - 06.2024

Managing a team of approximately 50 water treatment engineers and water process consultants across North America (Canada and the US) focusing on integrated water management and treatment strategies for industrial Clients in the Energy, Chemicals and Resources Markets. Team capabilities includes water resources, water treatment and re-use, water for the energy transition, water system design, regulatory compliance, construction support and commissioning of water infrastructure. Technology validation and vendor validation.

Key accountabilities include:

  • Finance: Developing and managing annual financial budgets, monthly forecasting and reporting. Managing team to stay on track with financial targets. Effective utilization of team resources
  • Business Development / Strategic Growth Strategies - understanding market needs and drivers, particularly with regards to forward looking emerging markets. Developing strong client relationships and striving to be a trusted partner. Key account management and growth strategies.
  • Leadership and People Management - strategic team growth to meet the market needs. Hiring key talent and focused development of technical team of young up and coming team members. Fostering strong collaboration across diverse skill sets. Team career development, succession strategies. Fostering global network of water community of practice excellence.
  • Technical stewardship on projects - identifying value differentiators, fostering strong culture of collaboration. Ensuring excellence in project delivery. Continuous growth and improvement of skills and knowledge base of team, particularly in areas of emerging markets associated with the energy transition. Quality assurance on projects and adherence to regulatory and technical standards..

Group Manager, Water Treatment - Canada / US West

Worley Consulting
11.2018 - 12.2022

Managed a team of approximately 20 water treatment engineers and water process consultants across Canada and US West focusing on integrated water management and treatment strategies for industrial Clients in the Energy, Chemicals and Resources Markets. Team capabilities included water resources, water treatment and re-use, water for the energy transition, water system design, regulatory compliance, construction support and commissioning of water infrastructure. Technology validation and vendor validation.

Key accountabilities include:

  • Finance: Developing and managing annual financial budgets, monthly forecasting and reporting. Managing team to stay on track with financial targets. Effective utilization of team resources
  • Business Development / Strategic Growth Strategies - understanding market needs and drivers, particularly with regards to forward looking emerging markets. Developing strong client relationships and striving to be a trusted partner. Key account management and growth strategies.
  • Leadership and People Management - strategic team growth to meet market needs. Hiring key talent and focused development of technical team of young up and coming team members. Fostering strong collaboration across diverse skill sets. Team career development, succession strategies. Fostering global network of water community of practice excellence.
  • Technical stewardship on projects - identifying value differentiators, fostering strong culture of collaboration. Ensuring excellence in project delivery. Continuous growth and improvement of skills and knowledge base of team, particularly in areas of emerging markets associated with the energy transition. Quality assurance on projects and adherence to regulatory and technical standards.

Principal Water Process Consultant

Worley Consulting
07.2017 - Current

Alongside Operations Management roles, highlights of technical experience included leadership and technical support on the following projects:

  • Water Senior Technical Consultant (STC), Carbon Capture and CO2 Compression Project – Water Optimization Studies, Confidential Client, Canada
    Water STC for water optimization studies associated with Client’s CCUS project which involves determining cost effective solutions to optimize water recovery, treatment, and re-use to generate boiler feedwater and cooling tower make up along with minimizing waste streams.
  • Project Manager / Water Senior Technical Lead - Assessment of Alternatives to Release of Oil Sands Mine Water, Crown Indigenous Working Group (CIWG), Canada
    PM and Water Senior Technical Lead for structured assessment and evaluation of water management, treatment and re-use options that offer an alternative to direct release of oil sands mine water to the Athabasca River.
    The study included a broad literature research, interviews with various subject matter experts (SME’s) and 3rd parties, and targeted internal meetings to brainstorm and gather a long list of innovative and proven mine water management strategies that have been implemented around the world and in other sectors.
  • Water Team Director, pCAM / CAM Production Facility, Confidential Client, Canada
    Senior oversight and project stewardship in developing an integrated water treatment and management strategy for a new facility in Canada that will employ proprietary process technology to produce both Precursor (Pre-CAM or pCAM) and Cathodic Active Materials (CAM). The water strategy considered optimized use of local water sources and regulatory requirements to provide cooling water, deionized water and other water utilities needed for the process as well as developing effective means of treating and recycling the various wastewater streams to improve overall sustainability of the project.
  • Water Senior Technical Lead, 160 MW Green Hydrogen Electrolyzer Project, Concept / Select and Bridging, Confidential Client, BC Canada
    Water Senior Technical Lead for Concept Select Study for a 160 MW Green Hydrogen Facility in British Columbia, Canada to supply hydrogen to various customers. Worley’s scope included the full concept select study for all engineering disciplines, including site selection studies, developing water supply and treatment strategies, pipeline routing and various bridging phase feasibility studies.
  • Water Senior Technical Lead, Polaris CCS, Demineralized Water Treatment Study Pre-Feed Scoping, Shell Scotford, AB Canada
    Water technical lead for this scoping study which involved developing a treatment strategy to provide supplemental demineralized water as boiler feedwater to meet the steam demands of the Polaris Carbon Capture Project. Originally, the intent was to treat river water to provide the additional demin water requirements, however, the Water Team identified the opportunity to treat a wastewater stream from the carbon capture process as the water supply for treatment in place of river water.
  • Project Manager / Water Senior Technical Lead - Refinery Effluent Water System Improvement Project – Select Phase, Shell Scotford, AB Canada
    Water Senior Technical lead for the Select Phase of Refinery Effluent Water System Improvement Project, which was focused on developing an improved, cost-effective effluent water treatment system that assures compliance with regulatory discharge permits and will be able to accommodate a range of flow and quality conditions, improve operability, reduce downtime and cleaning of the Effluent Pond and improve the overall water sustainability of the facility.
  • Water Technical Lead, Wastewater Diversion Options Scoping Study, Suncor Base Plant, Fort McMurray Canada
    Water technical lead for this scoping study which evaluated the options to treat and re-use various wastewater streams in order to reduce the short-term loading on the tailings pond with the key objectives of reducing river water inflow and supporting future transitioning from full operation to end of mine life reclamation. The analysis and recommendations were based on operational and implementation complexity, water treatment requirements, risks, cost of equipment and implementation, cost of operation and level of support for transitioning to end of mine life reclamation.
  • Water Technical Lead, Llanito Development – Produced Water Treatment Study, EcoPetrol, Columbia
    Water Technical Lead for the Conceptual Design Phase of the project which involved evaluation of various water treatment technologies and project execution options for the new facilities associated with the Llanito field development to recommend a basis of design and path forward for the FEED phase of the project.
    Study lead role involved overall technical coordination and team alignment as well as engaging Worley’s deep subject matter expertise as required.
  • Water Technical Lead, Pikka Development Project – Seawater and Produced Water Treatment, Oil Search Alaska
    The Pikka Development Project involves the extraction of hydrocarbon deposits from OSA’s oil and gas leasehold on the North Slope of Alaska. The Pikka development is expected to produce 30,000 barrels of oil per day (bopd) in its early production phase starting from 2022 and achieve its design output of 120,000bopd upon full development in 2025. The project will use waterflooding with treated Seawater to sustain oil production.
    To assure protection of the oil reservoir, stringent injection water quality specifications are required which necessitated the careful evaluation of seawater and produced water treatment technologies.
    Supported this project as Water Technical Lead through various studies and phases of development, investigating various alternative water treatment and project delivery options as well as preparation of the detailed Vendor bid package. Project role involved overall technical coordination and team alignment as well as engaging Worley’s deep subject matter expertise as required.
  • Overall Technical Lead for Water Treatment, Zuluf AH Development Project Onshore Oil Facilities, Saudi Aramco
    The Onshore Oil Facilities is part of the Zuluf Arabian Heavy (AH) Development Program and provides the facilities for the production, processing and transportation of the 600 MBCD AH crude oil increment to Jua’ymah Terminal. This scope of the project provides the grassroots Central Processing Facilities (CPF) including water treatment and injection facility for offshore water injection to maintain oil production as well as all associated utilities, off-sites and infrastructure.
    Role as Water Treatment Technical Lead involved leading the industrial water consultancy and engineering design teams to develop the water treatment facility for 3.3 million bpd of the proposed water source from a saline groundwater aquifer to meet the stringent water quality requirements for offshore injection.
  • Water Technical Lead, Seawater Treatment Plant Debottleneck – Intake Bay Option Study, ConocoPhillips Alaska - Overall Water Technical lead for Intake Bay Options Study aimed at increasing the intake capacity of the existing open seawater intake for the Kuparuk Seawater Treatment Plant on the North Slopes of Alaska.
    The intake study was undertaken to gain a more comprehensive understanding of the potential improvement in intake water quality, costs, constructability, permitting considerations and risks associated with an offshore pipeline as compared to an expanded open intake option as well as other alternative intake options. Design improvement options for an upgraded open intake design was also investigated for improved operability of the facility.
  • Water Technical Lead │Wastewater Treatment Upgrade Project, Nova Chemicals, Sarnia Eastern Canada - Overall Water Technical lead through Conceptual and DBM phases of the project supporting the upgrade of Nova’s Wastewater Treatment Plant to meet regulatory requirements associated with emissions reduction, improve performance and operability of the WWTP particularly with respect to solids management and increase water storage during turnarounds.
  • Prepared scope of work documentation for use in project planning

Senior Process Lead

CH2M Hill Now JACOBS
06.2013 - 06.2016
  • Overall Process Lead, CH2M Trans Mountain Expansion Project (TMEP) Scoping, FEED, Burnaby B.C., Kinder Morgan
    Overall Process Lead for the Preliminary and FEED Phases of the Project for the expansion of KMC’s Burnaby and Westridge Marine Terminals as part of the overall expansion of the Trans Mountain Pipeline. Responsibilities included innovative design of a stormwater management and treatment system to ensure no contamination of sensitive water receiving environment as well as the development of typical key Process deliverables such as design basis documents, P&IDs, Process Equipment Lists etc. Also responsible for the design and vendor co-ordination of the Marine Vapour Control System (MVCS) at the Westridge Marine Terminal and providing general regulatory support and co-ordination for the Project.
  • Project Manager / Process Lead, CH2M HYSYS/OLI Integration Project, Calgary, AB, ConocoPhillips
    Project Manager and Process Lead for this software development project which involved the development of an integrated HYSYS/OLI model that enhanced the versatile simulation features of HYSYS with the water chemistry capabilities of the OLI engine. Additional programming was incorporated to provide the HYSYS model with performance prediction capabilities to assist in debottlenecking and optimization studies. The final HYSYS model had the built-in functionality to be able to access the OLI engine and use OLI data and computational abilities from within the HYSYS simulation platform.
  • Process Lead, Fort Nelson Gas Plant Flare Pit CFD Analysis and Flare System Evaluation Fort St. John, British Columbia, Spectra Energy
    Process lead for the CFD analysis of existing flare pits to evaluate radiation impact based on current design relief loads. Evaluation of the existing Flare System to ensure compliance with design limits of existing flare pits as well as various upgrading projects to improve the process control and over pressure protection of the facility. Provided key support in correspondence with the National Energy Board
  • Senior Process Design, CH2M Fording River Operations Active Water Treatment Facility (AWTF) Pre-feasibility Design, Elk Valley B.C., Teck Coal
    Senior process design support for the Pre-feasibility design of the Active Water Treatment Facility for the Fording River Mining Operation (FRO). Treatment facility required to remove selenium and other key constituents of interest as part of the Elk Valley Water Quality Plan.
  • Process Lead, Fort Nelson Gas Plant Flare Pit CFD Analysis and Flare System Evaluation Fort St. John, British Columbia, Spectra Energy
    Process lead for the CFD analysis of existing flare pits to evaluate radiation impact based on current design relief loads. Evaluation of the existing Flare System to ensure compliance with design limits of existing flare pits as well as various upgrading projects to improve the process control and over pressure protection of the facility. Provided key support in correspondence with the National Energy Board.
  • Overall Process Lead, CH2M Jackfish 2 SAGD Facility, Sulphur Recovery Unit Scoping, FEED, Detailed Engineering, Fort McMurray AB, Devon Energy
    Overall Process Lead for the design and installation of a temporary Sulphur Recovery Unit (SRU) for Devon’s Jackfish 2 SAGD Facility to ensure that the facility complies with EUB sulphur emissions regulations while a permanent SRU was being designed. This project included FEED, Detailed Engineering and procurement of equipment comprising a non-regenerative type H2S scavenger system (MEA-Triazine based) with compression, separation and all associated tie-ins and piping.

Process Area Lead

Jacobs Now Worley
07.2010 - 06.2013

CNRL | Grouse In-Situ Oil Sands Project, SAGD CPF Design FEED, CNRL

Process Area lead for the Central Processing Facility of a SAGD facility to process bitumen from CNRL’s Grouse in-situ oil sands assets at Grouse

The project was a green field development that included a Central Processing Facility, well pad field facilities, source water wells, disposal wells, salt caverns and above and underground interconnecting pipelines and associated infrastructure.

Responsibilities included

  • Development of HYSYS simulations for all design cases
  • PFD, H&MB development
  • Preliminary equipment evaluation and sizing
  • Development of Process Description and other Project design reports and documents
  • Responsibilities also included significant options study work to optimize configuration and operating conditions of the Central Processing Facility.

Process Engineer

Fluor
06.2004 - 06.2010
  • Process Engineer, Kearl Oil Sands - Infrastructure / Off lease FEED, Detailed Engineering, Fort McMurray AB, Imperial Oil
    Process engineer responsible for the design of various support facilities for the Kearl Lake Oil Sands. Responsible for the process engineering work of an automated heavy-duty wash bay. Responsibilities included development of detailed dynamic simulations of the water and detergent systems associated with the wash bay using AFT Fathom. Equipment sizing, hydraulic calculations, and generation of equipment datasheets and equipment lists. Development and internal and client reviews of P&IDs and participation in HAZOPs. Interfacing with vendors and other engineering disciplines such as Piping, - Mechanical and Control Systems to support the design and procurement of equipment.
  • Process Engineer Total, Athabasca Oil Sands Project Scoping, FEL2, FEL3, Strathcona County, AB
    General process engineering and support for Scoping and FEL2 phases of the TOTAL Athabasca Upgrader Project. Joined the Sulphur Block team for the FEL3 phase of the project. Responsible for the gas treating engineering work on the Amine Regeneration Unit (ARU). Responsibilities and deliverables included development of detailed simulations of the ARU using PROMAX, a BR&E software program and associated material balances. Generation of process reports such as design basis, utility summaries, battery limit interface tables. Equipment sizing, hydraulic calculations, and generation of equipment datasheets and equipment lists. Delegating and overseeing work performed by more junior engineers on the project team. Development and internal and client reviews of PFDs and P&IDs and participation in Process Hazard Analysis (PHAs). Interfacing with other engineering disciplines such as Piping, Mechanical and Control Systems to support the design and Estimating for the cost estimate of the ARU.
  • Process Engineer, Fort Hills Energy Sturgeon Upgrader DBM Phase Fort McMurray AB, Fluor
    Design Basis Memorandum and Class 4 Estimate for 240 kBPSD SCO grassroots oil sands upgrader. Core member of the Utilities and Offsites team for the DBM phase of the Fort Hills Oil Sands Project (Petro-Canada Oil Sands Inc.), responsible for the following areas:
    • Cooling Water & Overall Water – development of the cooling water balances, sizing the various associated equipment including the tower basin and pump bays and line sizing.
    • Development of the PFD’s and P&ID’s and presenting them at P&ID review meetings.
    • Fuel Gas/Natural Gas – development of the material balances, sizing the associated equipment and developing the P&ID’s.
  • Process Engineer, Refinery Conversion Project (RCP 1.1) Fort McMurray AB
    Reconfiguration, including new units and revamps, was carried out in order to replace Alberta light crude feed with Athabasca bitumen. Involved with a number of utility systems in support of various refinery upgrades associated with the DBM Phase of the RCP1.1 Project for Petro Canada.
    This included: Evaluating the cooling water and tempered water systems which required an on-site detailed survey of the existing cooling water and tempered water systems, evaluation and development of the refinery flare systems, evaluation and design of Crude and Coker feeds to the refinery and investigation of various rag layer processing options.

Overview

21
21
years of professional experience

Specialist and Technical Skills

Strengths:

  • Strategic Problem-Solving: Proven ability to develop and implement strategic solutions for complex water-related challenges in industrial settings.
  • Technical Expertise: Extensive experience in process engineering and project leadership, from concept to commissioning and post-operational optimization.
  • Team Leadership: Skilled in building and leading diverse teams to achieve project goals, fostering collaboration and driving innovation.
  • Client Focus: Dedicated to delivering exceptional client outcomes by understanding their unique needs and aligning solutions with their strategic objectives.
  • Sustainability Champion: Passionate about environmental sustainability and driving initiatives to improve the efficiency and reduce the environmental impact of industrial operations.


  • Operations Management
  • Financial (budget management / forecasting / reporting)
  • Strong communication
  • Project delivery - all project phases
  • Integrated water treatment and management
  • Industrial water treatment processes
  • Water Optimization for CCUS Processes
  • Water for Hydrogen Generation and Other Energy Transition Projects
  • Oil sands facilities (Upgraders, SAGD Central Processing Facilities)
  • Process Design Optimization
  • Process & Water Treatment Technologies
  • Process engineering deliverables
  • Design reviews / HAZOPs
  • Operational Troubleshooting & Debottlenecking
  • Detailed simulation work (HYSYS, PROMAX, AFT Fathom, HAMMER)


Education

B.Sc. - Chemical Engineering

University of Calgary, Calgary, Alberta

B.Sc. - Physical Sciences, Majors in Chemistry and Biochemistry

Rand Afrikaans University, South Africa

Timeline

Vice President Water - North America - Worley Consulting
07.2024 - Current
Director Water Treatment - North America - Worley Consulting
01.2023 - 06.2024
Group Manager, Water Treatment - Canada / US West - Worley Consulting
11.2018 - 12.2022
Principal Water Process Consultant - Worley Consulting
07.2017 - Current
Senior Process Lead - CH2M Hill Now JACOBS
06.2013 - 06.2016
Process Area Lead - Jacobs Now Worley
07.2010 - 06.2013
Process Engineer - Fluor
06.2004 - 06.2010
University of Calgary - B.Sc., Chemical Engineering
Rand Afrikaans University - B.Sc., Physical Sciences, Majors in Chemistry and Biochemistry

Memberships and Affiliations

  • APEGA, M80779, Alberta P.Eng. status
  • Fundamentals of Project Management, 2014
  • HYSYS Training, PROMAX Training, Distillation Evaluation and Design - Henry Kister, FLARENET Training
Gillian Coates