Gillian C. Fourie
Langebaan,South Africa
Summary
I am an energetic, ambitious, hardworking person who has developed a mature and responsible approach to any task that I undertake, or the situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. I am accustomed to working in a challenging and fast – paced environment, particularly when dealing with multiple priorities at the same time, equipped to handle guest, staff and organizational needs. History maintaining professional reception desk and multitasking between different areas to manage daily demands. Clear, professional communicator always ready to help others.
Overview
27
27
years of professional experience
2048
2048
years of post-secondary education
Work history
Practice Receptionist and PA to Dr Lezaan Lennox
Family Matters Consulting
Bellville, South Africa
2019.01 - 2022.12
- Responsibilities were to maintain a professional and relaxing atmosphere within the practice as we worked with a diverse group of clients as well as patients
- All information was handled with the utmost discretion and highly confidential
- I was responsible for scheduling all appointments, Zoom or Teams meetings as well as round table discussions with legal reps and clients
- Apprising Dr Lennox of any changes in the schedule as well as urgent cases that would need her immediate attention
- Operating of switchboard
- Taking detailed and informative messages
- Data entry - typing of memos and responses to legal representatives
- Keeping patients files up to date
- Updating internal files and testing
- Purchasing of office supplies
- Schedule servicing of office equipment
- Receiving and capturing all payments
- Invoicing and debt collection
- Handled office petty cash and maintained flawless records.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Managed phone calls, resulting in effective communication flow within the company.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Took and communicated messages to minimise interruptions to staff workflows.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Reception/Admin/Parts
ADELBERG AUTO
2013.01 - 2016.01
- Responsible for maintaining an effective work environment for all, to streamline customer queries to facilitate effective time management
- Tending to customer queries
- Answering the switchboard taking messages
- Control of bookings for car services
- Ordering of parts and adding stock on the IQ system
- Taking of payments compiling daily petty cash sheet
- GRV’s
- In control of Petty Cash
- Payments
- Ordering of parts from suppliers
- Maintaining stock levels
- Stock taking
- Debtors and Creditors reports
- Payment allocations
- Reference: Marinda 022 713 4492
- Reason for leaving: Husband got transferred to Brackenfell
Manager
Brass Bell
Kalk Bay
2009.01 - 2011.01
- Front of House Manager & Kitchen Manager & F&B Manager
- Started as Kitchen Manager and then took over the F&B side of things
- Staff movement
- Waiter training
- Calculating wages
- Allocating of shift
- Time keeping incentives
- Setting up of promotions
- Implementing promotions
- Setting up of better operating procedures and implementing them
- OHS
- First Aid
- Waiter cash up's
- Grand slots training
- Running of the slots area
- Stock take
- Placing orders for Beverages
- Allocating stock
- Issuing of stock to different bar’s
- Reason for leaving: End of Contract
- Reference: Yvette 021 788 5456
Supply Support Clerk Q - Stores
South African Air Force
Ysterplaat
2006.01 - 2008.01
- Admin and stores clerk
- General Admin duties, filing, faxing, reception duties
- Supplying different sections with their requests
- Controlling of stock and purchasing material needed
- Stocktaking as well as issuing of stock
- Requesting of funds
- Purchasing of stock
- Reference: WOII Scholz
- Reason for leaving Air Force: Took a Severance Package
Personal Assistant to Area Provost Marshall
South African Air Force
Oudtshoorn
2000.01 - 2006.01
- Basically all the responsibilities of APM (Area Provost Marshal) were seen to by me
- I had to make sure that all staff knew their functions and responsibilities
- Taking minutes at all meetings
- Doing all the filing, faxing, setting up meetings
- Attending of OC meetings, giving feedback to APM
- Setting up of the budget and getting it approved
- Purchase and allocate as well as supervising of all upgrades to premises
- Traveling to different units for conferences
- Making sure vehicles have the necessary permits to travel on the road
- Making sure vehicles are maintained and kept in a good running order
- Facilitating admin discharges of members that don't come to work
- Reference: Maj C
- Van der Zandt
Chef & Accommodation Clerk Officers Mess
South African Air Force
Langebaanweg
1998.01 - 1999.01
Chef & Waiter Officers Mess
South African Air Force
Waterkloof Pretoria
1997.01 - 1998.01
Chef Officers Mess
South African Air Force
Bloemspruit
1996.01 - 1997.01
Education
First Aid -
SANDF
Victoria West, Northern Cape 1996.01 - 2015.01
Basic Military Training -
SANDF
Pretoria, Gauteng /1996 - 1996.01
Fire Prevention and Fire Fighting course - undefined
1996.01 - 2006.01
Junior under Officers Development Course - undefined
Hospitality services Chefs Course - undefined
Hospitality Services Waiters / Stewards Course - undefined
OHS Course - undefined
Computer Courses Completed - undefined
2000.01 - 2017.01
SAGE Pastel Payroll Course - undefined
NOSA SHE Representative - undefined
2016.01 - 2017.01
FRM Training Famous Brands - undefined
2020.01 - 2025.01
Skills
- Organisation and efficiency
- Strategic scheduling
- Business operations understanding
- Attention to Detail
- Professional demeanour
- Reception area maintenance
- Polite client care
- Despatching and receiving
- Efficient appointment booking
- Inventory management
- Microsoft Excel proficiency
- Business correspondence
- Excellent telephone manner
- Crisis management
- Correspondence distribution
- Memorisation and recall
- PC proficient
- Reliable punctuality
- Flexible
- Ordering office supplies
- Decision making
- Hospitality services
- Active listener
- Technical troubleshooting
- Discretion and confidentiality
Languages
Afrikaans
English
Personal Information
- Available: ASAP
- Passport Number: YES
- Health Status: Good
- Date of birth: 03/26/74
- Nationality: South African
- Marital status: Married
Custom
- Maj C. van der Zandt
- WOII Scholz
- Yvette, 021 788 5456
- Marinda, 022 713 4492
- Marnietha Ebersohn, 021 949 7034 / 076 470 5118
Timeline
FRM Training Famous Brands - undefined
2020.01 - 2025.01
Practice Receptionist and PA to Dr Lezaan Lennox
Family Matters Consulting
2019.01 - 2022.12
NOSA SHE Representative - undefined
2016.01 - 2017.01
Reception/Admin/Parts
ADELBERG AUTO
2013.01 - 2016.01
Manager
Brass Bell
2009.01 - 2011.01
Supply Support Clerk Q - Stores
South African Air Force
2006.01 - 2008.01
Personal Assistant to Area Provost Marshall
South African Air Force
2000.01 - 2006.01
Computer Courses Completed - undefined
2000.01 - 2017.01
Chef & Accommodation Clerk Officers Mess
South African Air Force
1998.01 - 1999.01
Chef & Waiter Officers Mess
South African Air Force
1997.01 - 1998.01
First Aid -
SANDF
1996.01 - 2015.01
Chef Officers Mess
South African Air Force
1996.01 - 1997.01
Fire Prevention and Fire Fighting course - undefined
1996.01 - 2006.01
Junior under Officers Development Course - undefined
Hospitality services Chefs Course - undefined
Hospitality Services Waiters / Stewards Course - undefined
OHS Course - undefined
SAGE Pastel Payroll Course - undefined
Basic Military Training -
SANDF
/1996 - 1996.01