Gillian C. Fourie
Langebaan,South Africa
Summary
I am an energetic, ambitious, hardworking person who has developed a mature and responsible approach to any task that I undertake, or the situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. I am accustomed to working in a challenging and fast – paced environment, particularly when dealing with multiple priorities at the same time, equipped to handle guest, staff and organizational needs. History maintaining professional reception desk and multitasking between different areas to manage daily demands. Clear, professional communicator always ready to help others.
Overview
27
27
years of professional experience
2048
2048
years of post-secondary education
Work history
Practice Receptionist and PA to Dr Lezaan Lennox
Family Matters Consulting
Bellville, South Africa
01.2019 - 12.2022
- Responsibilities were to maintain a professional and relaxing atmosphere within the practice as we worked with a diverse group of clients as well as patients
- All information was handled with the utmost discretion and highly confidential
- I was responsible for scheduling all appointments, Zoom or Teams meetings as well as round table discussions with legal reps and clients
- Apprising Dr Lennox of any changes in the schedule as well as urgent cases that would need her immediate attention
- Operating of switchboard
- Taking detailed and informative messages
- Data entry - typing of memos and responses to legal representatives
- Keeping patients files up to date
- Updating internal files and testing
- Purchasing of office supplies
- Schedule servicing of office equipment
- Receiving and capturing all payments
- Invoicing and debt collection
- Handled office petty cash and maintained flawless records.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Managed phone calls, resulting in effective communication flow within the company.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Took and communicated messages to minimise interruptions to staff workflows.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Reception/Admin/Parts
ADELBERG AUTO
01.2013 - 01.2016
- Responsible for maintaining an effective work environment for all, to streamline customer queries to facilitate effective time management
- Tending to customer queries
- Answering the switchboard taking messages
- Control of bookings for car services
- Ordering of parts and adding stock on the IQ system
- Taking of payments compiling daily petty cash sheet
- GRV’s
- In control of Petty Cash
- Payments
- Ordering of parts from suppliers
- Maintaining stock levels
- Stock taking
- Debtors and Creditors reports
- Payment allocations
- Reference: Marinda 022 713 4492
- Reason for leaving: Husband got transferred to Brackenfell
Manager
Brass Bell
Kalk Bay
01.2009 - 01.2011
- Front of House Manager & Kitchen Manager & F&B Manager
- Started as Kitchen Manager and then took over the F&B side of things
- Staff movement
- Waiter training
- Calculating wages
- Allocating of shift
- Time keeping incentives
- Setting up of promotions
- Implementing promotions
- Setting up of better operating procedures and implementing them
- OHS
- First Aid
- Waiter cash up's
- Grand slots training
- Running of the slots area
- Stock take
- Placing orders for Beverages
- Allocating stock
- Issuing of stock to different bar’s
- Reason for leaving: End of Contract
- Reference: Yvette 021 788 5456
Supply Support Clerk Q - Stores
South African Air Force
Ysterplaat
01.2006 - 01.2008
- Admin and stores clerk
- General Admin duties, filing, faxing, reception duties
- Supplying different sections with their requests
- Controlling of stock and purchasing material needed
- Stocktaking as well as issuing of stock
- Requesting of funds
- Purchasing of stock
- Reference: WOII Scholz
- Reason for leaving Air Force: Took a Severance Package
Personal Assistant to Area Provost Marshall
South African Air Force
Oudtshoorn
01.2000 - 01.2006
- Basically all the responsibilities of APM (Area Provost Marshal) were seen to by me
- I had to make sure that all staff knew their functions and responsibilities
- Taking minutes at all meetings
- Doing all the filing, faxing, setting up meetings
- Attending of OC meetings, giving feedback to APM
- Setting up of the budget and getting it approved
- Purchase and allocate as well as supervising of all upgrades to premises
- Traveling to different units for conferences
- Making sure vehicles have the necessary permits to travel on the road
- Making sure vehicles are maintained and kept in a good running order
- Facilitating admin discharges of members that don't come to work
- Reference: Maj C
- Van der Zandt
Chef & Accommodation Clerk Officers Mess
South African Air Force
Langebaanweg
01.1998 - 01.1999
Chef & Waiter Officers Mess
South African Air Force
Waterkloof Pretoria
01.1997 - 01.1998
Chef Officers Mess
South African Air Force
Bloemspruit
01.1996 - 01.1997
Education
First Aid -
SANDF
Victoria West, Northern Cape 01.1996 - 01.2015
Basic Military Training -
SANDF
Pretoria, Gauteng /1996 - 01.1996
Fire Prevention and Fire Fighting course - undefined
01.1996 - 01.2006
Junior under Officers Development Course - undefined
Hospitality services Chefs Course - undefined
Hospitality Services Waiters / Stewards Course - undefined
OHS Course - undefined
Computer Courses Completed - undefined
01.2000 - 01.2017
SAGE Pastel Payroll Course - undefined
NOSA SHE Representative - undefined
01.2016 - 01.2017
FRM Training Famous Brands - undefined
01.2020 - 01.2025
Skills
- Organisation and efficiency
- Strategic scheduling
- Business operations understanding
- Attention to Detail
- Professional demeanour
- Reception area maintenance
- Polite client care
- Despatching and receiving
- Efficient appointment booking
- Inventory management
- Microsoft Excel proficiency
- Business correspondence
- Excellent telephone manner
- Crisis management
- Correspondence distribution
- Memorisation and recall
- PC proficient
- Reliable punctuality
- Flexible
- Ordering office supplies
- Decision making
- Hospitality services
- Active listener
- Technical troubleshooting
- Discretion and confidentiality
Languages
Afrikaans
English
Personal Information
- Available: ASAP
- Passport Number: YES
- Health Status: Good
- Date of birth: 03/26/74
- Nationality: South African
- Marital status: Married
Custom
- Maj C. van der Zandt
- WOII Scholz
- Yvette, 021 788 5456
- Marinda, 022 713 4492
- Marnietha Ebersohn, 021 949 7034 / 076 470 5118
Timeline
FRM Training Famous Brands - undefined
01.2020 - 01.2025
Practice Receptionist and PA to Dr Lezaan Lennox
Family Matters Consulting
01.2019 - 12.2022
NOSA SHE Representative - undefined
01.2016 - 01.2017
Reception/Admin/Parts
ADELBERG AUTO
01.2013 - 01.2016
Manager
Brass Bell
01.2009 - 01.2011
Supply Support Clerk Q - Stores
South African Air Force
01.2006 - 01.2008
Personal Assistant to Area Provost Marshall
South African Air Force
01.2000 - 01.2006
Computer Courses Completed - undefined
01.2000 - 01.2017
Chef & Accommodation Clerk Officers Mess
South African Air Force
01.1998 - 01.1999
Chef & Waiter Officers Mess
South African Air Force
01.1997 - 01.1998
First Aid -
SANDF
01.1996 - 01.2015
Chef Officers Mess
South African Air Force
01.1996 - 01.1997
Fire Prevention and Fire Fighting course - undefined
01.1996 - 01.2006
Junior under Officers Development Course - undefined
Hospitality services Chefs Course - undefined
Hospitality Services Waiters / Stewards Course - undefined
OHS Course - undefined
SAGE Pastel Payroll Course - undefined
Basic Military Training -
SANDF
/1996 - 01.1996
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