Summary
Overview
Work History
Education
Skills
Personal Details
Certification
References
Timeline
Generic

GIFT MOFOKENG

.
Tsakane

Summary

Motivated and customer-focused professional with hands-on experience in retail sales and community safety. Known for excellent communication, problem-solving, and relationship-building skills. Proven ability to meet targets, resolve customer issues, and collaborate with diverse teams. Adept at ensuring customer satisfaction while maintaining operational efficiency. Seeking to leverage my sales acumen and community engagement skills in a customer service or sales-driven role.

Overview

2
2
years of professional experience
2022
2022
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Sales Associate

M4ever Paints and Projects
01.2023 - 01.2024
  • Increased monthly sales by effectively advising customers on paint selection, color matching, and application techniques.
  • Maintained an organized and visually appealing showroom, improving customer walk-in satisfaction scores.
  • Delivered accurate product knowledge and upsold complementary items, boosting average transaction value.
  • Handled post-sale customer inquiries, improving retention and repeat business.

Community Safety Marshal

City of Ekurhuleni
05.2024 - 10.2024
  • Conducted regular patrols across 5+ wards to monitor safety concerns and report threats to local authorities.
  • Facilitated weekly stakeholder meetings to address community safety issues, increasing local engagement.
  • Assisted in emergency response coordination, contributing to an improvement in reported incident resolution time.

Education

Matric Certificate - Grade 12

J.E Malepe Secondary School
Brakpan, South Africa

Skills

Customer Service & Sales Strategy

Personal Details

Date of birth :16/10/2004

Nationality : South African

Gender : Male

Criminal record :None

Certification

Digital Awareness – Cisco Networking Academy

References

Victor, Mongalo, CEO, m4everpaints@gmail.com, 078 911 5836, M4ever Paints


Timeline

Community Safety Marshal

City of Ekurhuleni
05.2024 - 10.2024

Sales Associate

M4ever Paints and Projects
01.2023 - 01.2024

Matric Certificate - Grade 12

J.E Malepe Secondary School
GIFT MOFOKENG.