GIFT MOFOKENG
.
Tsakane
Summary
Motivated and customer-focused professional with hands-on experience in retail sales and community safety. Known for excellent communication, problem-solving, and relationship-building skills. Proven ability to meet targets, resolve customer issues, and collaborate with diverse teams. Adept at ensuring customer satisfaction while maintaining operational efficiency. Seeking to leverage my sales acumen and community engagement skills in a customer service or sales-driven role.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Sales Associate
M4ever Paints and Projects
01.2023 - 01.2024
- Increased monthly sales by effectively advising customers on paint selection, color matching, and application techniques.
- Maintained an organized and visually appealing showroom, improving customer walk-in satisfaction scores.
- Delivered accurate product knowledge and upsold complementary items, boosting average transaction value.
- Handled post-sale customer inquiries, improving retention and repeat business.
Community Safety Marshal
City of Ekurhuleni
05.2024 - 10.2024
- Conducted regular patrols across 5+ wards to monitor safety concerns and report threats to local authorities.
- Facilitated weekly stakeholder meetings to address community safety issues, increasing local engagement.
- Assisted in emergency response coordination, contributing to an improvement in reported incident resolution time.
Education
Matric Certificate - Grade 12
J.E Malepe Secondary School
Brakpan, South AfricaSkills
Customer Service & Sales Strategy
Personal Details
Date of birth :16/10/2004
Nationality : South African
Gender : Male
Criminal record :None
Certification
Digital Awareness – Cisco Networking Academy
References
Victor, Mongalo, CEO, m4everpaints@gmail.com, 078 911 5836, M4ever Paints
Timeline
Community Safety Marshal
City of Ekurhuleni
05.2024 - 10.2024
Sales Associate
M4ever Paints and Projects
01.2023 - 01.2024
Matric Certificate - Grade 12
J.E Malepe Secondary School
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