Gift Makhanye
Brand Ambassordor
Johannesburg,GP
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Experienced Automotive Technician with 3+ years of expertise in diagnostics and repair of Hino and UD automobiles and light-duty trucks.
Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems.
Good troubleshooting and planning abilities with superior work ethic.
Hardworking Automotive Technician with 3 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
9
9
years of professional experience
2
2
Certifications
1
1
Language
Work History
Brand Ambassador
Halewood International
11.2019 - Current
- Representing a brand as an expert on its product or service
- Creating successful initiatives to promote a brand
- Increasing brand awareness and sales
- Offering the promotional service to outlets
- Developing and executing marketing and promotional strategies to increase brand visibility.
- Participating in advertising campaigns, events, and promotional activities
- Building and maintaining relationships with potential customers, clients, and partners.
- Attending industry events, trade shows, and conferences to represent the brand.
- Organizing and taking part in Field and Outlets Events to represent the Brand and for brand exposure.
- Gathering feedback and insights from customers or the public and relay them to the brand for improvement.
- Monitoring market trends and competitors to stay updated on industry developments.
- Interacting with customers and address their inquiries, concerns, and comments.
- Providing excellent customer service to maintain a positive brand image.
- Assisting in driving sales by influencing purchasing decisions through recommendations and testimonials.
- Collaborating with the sales team to meet targets and goals.
Auto Electrician Apprentice
Trysome Auto Electrical
02.2016 - 11.2019
- Implementing tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Completing customer orders and warranty services according to manufacturer specifications.
- Delegating and supervise vehicle bodywork to body team for restoration and remediation.
- Keeping equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performing safety and emissions inspections.
- Investigating customer complaints to identify cause of malfunctions.
- Assisting in inventory management for the workshop, tracking usage patterns of parts and supplies to minimize waste while ensuring necessary materials were available when needed.
- Improving vehicle reliability by performing thorough inspections and identifying potential electrical concerns before they become problems.
- Performing emissions tests according to standard procedures.
- Increasing workshop productivity by maintaining a clean and organized workspace, allowing for efficient access to tools and equipment.
- Explaining estimates and determined repair timelines to manage customer expectations.
- Mastering the use of essential diagnostic tools, such as multimeters and oscilloscopes, to accurately diagnose electrical issues within a vehicle''s system.
- Completing full vehicle inspections to check for leaks, damage, or other issues of concern.
- Built rapport quickly with clients through active listening skills that enabled effective problem-solving related to their vehicles'' electrical needs.
- Explaining maintenance and repair needs to customers and offered advice on preventative maintenance.
- Promoted continuous learning by attending industry workshops, staying up-to-date on current automotive technology trends, and applying newfound knowledge to daily tasks when applicable.
- Testing newly installed equipment to determine proper functionality and compliance with regulations.
- Replacing damaged, missing, or defective parts with new and refurbished components.
- Gained hands-on experience in installing aftermarket accessories, such as audio systems and remote starters, enhancing overall vehicle functionality for clients.
- Enhancing vehicle performance by diagnosing and repairing complex electrical systems.
- Contributing to team efficiency by assisting with regular maintenance services, including battery testing and replacement.
- Providing exceptional customer service through clear communication about repairs needed, timelines for completion, and costs involved.
- Repairing and replaced worn and damaged components.
- Training and coaching junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintaining accurate records of time and materials required to perform repairs and service.
- Repairing brake, exhaust, electrical and other systems for domestic automotive brand
- Supporting senior auto electricians in the installation of new wiring systems for upgraded vehicle components.
- Tunning automotive systems and components to optimize functionality and prolong life of each piece.
- Working flexible hours across night, weekend, and holiday shifts.
Merchandiser
SPAR Grocery
11.2015 - 02.2016
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Generating weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Verifying products appeared at correct locations in proper quantities.
- Conducting regular store audits to verify compliance with company policies.
- Collaborating with store managers to determine best placement for merchandise displays.
- Removing damaged, out-of-code, not-in-set and discontinued items from displays.
- Maximizing floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Education
No Degree - Information Technology &Computer Science
Sedibeng College
Vereeniging 04.2001 -
No Degree - Matric
Falesizwe Senior Secondary School
Namahadi Frankfort 04.2001 -
Skills
Certification
Car mechanic training
Timeline
Car mechanic training
04-2023
Brand Ambassador
Halewood International
11.2019 - Current
CST - Certified Service Technician
12-2017
Auto Electrician Apprentice
Trysome Auto Electrical
02.2016 - 11.2019
Merchandiser
SPAR Grocery
11.2015 - 02.2016
No Degree - Information Technology &Computer Science
Sedibeng College
04.2001 -
No Degree - Matric
Falesizwe Senior Secondary School
04.2001 -
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